List of Hotello PMS Customers
Montreal, H4C 2E1, QC,
Canada
Since 2010, our global team of researchers has been studying Hotello PMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hotello PMS for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hotello PMS for Hotel Property Management include: Groupe Riotel Canada, a Canada based Leisure and Hospitality organisation with 200 employees and revenues of $12.0 million, Hotel Monville Canada, a Canada based Leisure and Hospitality organisation with 120 employees and revenues of $10.0 million, Colton House Hotel United States, a United States based Leisure and Hospitality organisation with 40 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Hotello PMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Hotello PMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Colton House Hotel United States | Leisure and Hospitality | 40 | $6M | United States | Hotello | Hotello PMS | Hotel Property Management | 2020 | n/a |
In 2020, Colton House Hotel implemented Hotello PMS to support core property operations. Hotello lists Colton House Hotel as a customer and the Hotello PMS is used for reservations, guest management and front-desk workflows at the boutique urban property in Austin, United States, aligning with the Hotel Property Management category.
The deployment centers on reservation handling, centralized guest profiles and front-desk check-in and check-out process orchestration, reflecting standard Hotel Property Management capabilities. Configuration supports operational workflows for room status updates and housekeeping coordination, with automated booking records and guest history used by reception and reservations staff to manage daily service delivery.
Operational scope is focused on front-desk, reservations and guest services teams at the single Austin property, embedding Hotello PMS into on-site workflows and staff procedures. The implementation year is estimated based on the property's 2020 opening and vendor references, and Colton House Hotel Hotello PMS Hotel Property Management supports reservations and guest services for the property.
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Groupe Riotel Canada | Leisure and Hospitality | 200 | $12M | Canada | Hotello | Hotello PMS | Hotel Property Management | 2019 | n/a |
In 2019, Groupe Riotel Canada deployed Hotello PMS as its Hotel Property Management application across multiple seaside hotels in Québec to centralize reservations and address strong seasonal demand. The deployment targeted properties in the Gaspésie region and aimed to consolidate booking flows while standardizing front desk, reservations, and operational tasks across sites.
The implementation established a centralized Hotello PMS instance providing reservations, channel management, and operations modules, configured to automate routine tasks and streamline distribution workflows. Rollout concentrated on unifying central reservations and on-site operational teams and adjusting workflows for seasonality. The vendor testimonial on Hotello's site reports outcomes focused on automation and improved distribution efficiency following the deployment.
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Hotel Monville Canada | Leisure and Hospitality | 120 | $10M | Canada | Hotello | Hotello PMS | Hotel Property Management | 2018 | n/a |
In 2018, Hotel Monville Canada deployed Hotello PMS, a Hotel Property Management solution, to automate front desk check in, reservations and housekeeping workflows at Hôtel Monville in Montréal. The Hotello PMS implementation centralized reception operations and reservation management while enabling guest self service for check in and reservation confirmation. Configuration emphasized module alignment for front desk operations, reservations lifecycle and housekeeping coordination to support daily room turnover.
Deployment targeted operational teams including front desk staff, reservation agents and housekeeping supervisors, with process changes to standard operating procedures for check in workflows and room assignment coordination. Rollout was likely implemented around the hotel's 2018 opening and included user configuration and operational training to embed Hotello PMS into daily guest service activities. According to the vendor testimonial, the implementation improved operational automation and guest self service at the property.
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