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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Huggg Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
GoCardless Professional Services 650 $100M United Kingdom Huggg Huggg Platform Employee Recognition and Rewards Management 2024 n/a In 2024, GoCardless implemented the Huggg Platform for Employee Recognition and Rewards Management. Deployment focused on delivering ad-hoc surprise-and-delight gifts to both customers and employees, and the program supported Customer Success and HR recognition workflows in the United Kingdom. The Huggg Platform implementation emphasized employee gifting and customer gifting modules, inferred from the vendor testimonial, with configuration for ad-hoc delivery, personalized messaging, and redemption tracking consistent with Employee Recognition and Rewards Management use cases. Operational setup included role based access for Customer Success and HR users, catalog configuration for reward selection, and automated notification workflows to manage issuance and recipient experience. Governance and rollout were scoped to UK based teams within Customer Success and HR, aligning gifting approvals and audit trails with internal recognition policies and recipient reporting. Huggg reported a 10% higher CSat for recipients, a vendor provided outcome tied to recipient experience, and this result was used to validate the gifting program within the covered operational units.
Octopus Energy Utilities 100 $10M United Kingdom Huggg Huggg Platform Employee Recognition and Rewards Management 2024 n/a In 2024, Octopus Energy implemented the Huggg Platform for Employee Recognition and Rewards Management. The deployment was scoped to HR and employee engagement initiatives across the United Kingdom and targeted a 100 employee workforce, using the Huggg Platform to centralize choice based gifting and structured recognition workflows. The Huggg Platform configuration emphasized employee recognition and gifting modules, including a curated reward catalog, choice based selection and digital redemption workflows, administrative campaign configuration, and reporting to support people operations. HR owned governance and rollout, configuring eligibility and approval policies, scheduling recognition campaigns, and managing recipient communications through the Huggg Platform. The implementation aimed to increase appreciation and motivation by providing choice based gifts to support internal engagement programs.
Starbucks (UK) Retail 4900 $734M United Kingdom Huggg Huggg Platform Employee Recognition and Rewards Management 2024 n/a In 2024, Starbucks (UK) implemented the Huggg Platform as an Employee Recognition and Rewards Management solution to support HR and people experience workflows in the United Kingdom. The Huggg Platform deployment targeted employee gifting and recognition capabilities, with vendor reporting that recognition activity increased four fold following the rollout. Deployment was executed as a centrally managed recognition program operated by Starbucks (UK) HR and people experience teams, with the Huggg Platform providing configurable gifting and reward issuance modules aligned to standard recognition workflows. Governance centered on HR administration and program controls to standardize recognition policy and manage access across the United Kingdom organization, and the implementation narrative emphasizes the platform role in operationalizing employee recognition at scale.
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