List of Huggy Marketing Customers
Feira de Santana, 44075-525,
Brazil
Since 2010, our global team of researchers has been studying Huggy Marketing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Huggy Marketing for Marketing Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Huggy Marketing for Marketing Automation include: Elite Futevolei, a Brazil based Leisure and Hospitality organisation with 410 employees and revenues of $103.0 million, Grupo Natureza Brazil, a Brazil based Retail organisation with 500 employees and revenues of $15.0 million, Juca Na Balada Brazil, a Brazil based Leisure and Hospitality organisation with 18 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using Huggy Marketing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Huggy Marketing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Elite Futevolei | Leisure and Hospitality | 410 | $103M | Brazil | Huggy | Huggy Marketing | Marketing Automation | 2023 | n/a |
In 2023, Elite Futevolei deployed Huggy Marketing to centralize automated conversational workflows and improve lead follow up. The implementation targeted Marketing Automation for marketing/sales and customer service automation, leveraging Huggy Marketing flow and automation features described in the vendor case study. The rollout emphasized orchestrating multi channel conversations to standardize outreach and shorten response times across digital touchpoints in Brazil.
Functional configuration focused on automated conversation flows, lead qualification sequences, and templated customer service messaging, with Huggy Marketing flows triggering follow up based on lead behavior. Operational coverage included marketing, sales, and customer service teams in Brazil, and the implementation unified channel conversations and automated responses within the Marketing Automation application. Governance and process changes centered on workflow driven handoffs between marketing automation flows and service agent interactions to maintain consistent engagement. Elite Futevolei reported a 100% response rate and improved lead conversion as outcomes of the Huggy Marketing deployment.
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Grupo Natureza Brazil | Retail | 500 | $15M | Brazil | Huggy | Huggy Marketing | Marketing Automation | 2022 | n/a |
In 2022, Grupo Natureza Brazil deployed Huggy Marketing to centralize WhatsApp and multiple Instagram accounts for its retail operations. Huggy Marketing, classified under Marketing Automation, was used to build personalized marketing and sales journeys and to establish a dedicated Customer Success department supporting commercial and service workflows.
The implementation focused on marketing automation flows and trigger-based journeys, with activation of the WhatsApp Business API to support conversational commerce. Functional capabilities inferred from the case study include message template management, automated triggers for lead and inquiry routing, and multichannel inbox consolidation for Instagram and WhatsApp interactions.
Operational scope included marketing, sales and the newly formed Customer Success team in Brazil, with platform use concentrated on conversational messaging and automated journey orchestration. Governance and workflow changes included instituting automated routing and event-triggered journeys to surface commercial opportunities to sales and Customer Success, and standardizing message templates and response processes for high volume channels.
The vendor reports that the Huggy Marketing deployment produced a 94% increase in commercial opportunities, reflecting the combined effect of centralized messaging and automated journeys. The narrative centers on Huggy Marketing as the Marketing Automation solution enabling multichannel conversational workflows, trigger-driven campaigns, and Customer Success orchestration for Grupo Natureza Brazil.
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Juca Na Balada Brazil | Leisure and Hospitality | 18 | $4M | Brazil | Huggy | Huggy Marketing | Marketing Automation | 2017 | n/a |
In 2017, Juca Na Balada Brazil implemented Huggy Marketing, deploying a Marketing Automation solution to centralize customer engagement and automate lead capture. The implementation targeted the agency’s customer facing operations and sales workflows, reflecting an enterprise style of message orchestration within a small agency context.
Huggy Marketing was configured to host chatbot workflows, centralized conversation routing, and automated lead capture pipelines. The deployment emphasized chatbot orchestration and staged automation logic, with Huggy Marketing serving as the system of record for multi channel customer conversations.
Integrations focused on messaging channel automation, explicitly including WhatsApp automation and other messaging channels consolidated into the Huggy Marketing messaging hub. Operational coverage was concentrated in Brazil across the agency’s client service and sales functions, where the centralized conversation streams supported both inbound lead capture and ongoing client communications.
Governance changes included centralizing conversation handling and automating routine qualification steps, enabling the agency to operate with a smaller team while maintaining responsiveness. The case notes describe a long multi year partnership with the vendor, which informed iterative configuration and rollout of chatbot and automation capabilities.
Outcomes reported by the vendor highlight that automating chatbots, WhatsApp workflows, and lead capture through Huggy Marketing allowed Juca Na Balada Brazil to operate with a smaller team and increase its sales volume by about 50 percent in Brazil.
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