List of Hyland Alfresco Records Management Customers
Westlake, 44145, OH,
United States
Since 2010, our global team of researchers has been studying Hyland Alfresco Records Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hyland Alfresco Records Management for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hyland Alfresco Records Management for Content Management include: Fraport, a Germany based Transportation organisation with 18057 employees and revenues of $4.50 billion, Church Pension Group, a United States based Banking and Financial Services organisation with 550 employees and revenues of $200.0 million, Athabasca University, a Canada based Education organisation with 1163 employees and revenues of $139.0 million, Australian Medical Council Limited (AMC), a Australia based Non Profit organisation with 85 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Hyland Alfresco Records Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Athabasca University | Education | 1163 | $139M | Canada | Hyland | Hyland Alfresco Records Management | Content Management | 2007 | n/a |
In 2007, Athabasca University implemented Hyland Alfresco Records Management as its Content Management solution. The deployment targeted university course materials and document workflows and prepared migration of course material for over 700 courses into the Alfresco repository.
Zia Consulting worked with AU to configure a folder and taxonomy structure within Hyland Alfresco Records Management to serve as the records management foundation for the university. Configuration included taxonomy driven classification and automated policy application so that records management policies are applied to course materials as they are ingested or reorganized. Quality control reporting was implemented to give staff visibility into when documents are added to or moved within the Alfresco repository.
Operational coverage centered on academic departments responsible for course content and central records staff who manage the repository and QC reporting. The implementation emphasized repository level governance through taxonomy enforcement and policy automation, aligning content lifecycle controls with course material workflows. Zia Consulting prepared AU operationally and technically for the mass migration of course content, ensuring the new taxonomy guided the migration.
The Hyland Alfresco Records Management deployment improved document and records management at Athabasca University by centralizing course materials and applying records policies consistently. The Content Management implementation established a structured repository, classification rules, and staff facing QC reporting to support ongoing governance.
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Australian Medical Council Limited (AMC) | Non Profit | 85 | $20M | Australia | Hyland | Hyland Alfresco Records Management | Content Management | 2011 | n/a |
In 2011, Australian Medical Council Limited (AMC) implemented Hyland Alfresco Records Management. The Hyland Alfresco Records Management deployment addressed Content Management needs for electronic records, document scanning, invoice processing and candidate documentation workflows across the organisation.
The core implementation focused on an Electronic Document Records Management System using Alfresco, with formal testing, support and user training activities documented. Functional capabilities implemented included document ingestion and indexing for International Medical Graduate documentation via Teleform, records capture for candidate files, and invoice capture using Invitbox, the first cloud based project referenced in delivery notes.
Integrations and operational coverage were explicitly scoped, with the Alfresco records management solution supported by the Records Manager AMC Candidate Tracking System, an in house development, and coordinated with ICT, Administration and Publications teams for intranet content and design changes. The telecommunication account consolidation workstream created an asset register and consolidated assets to fleet plans, aligning device and communications inventory with records and scanning projects, while Mobile Device Management underwent product discovery and basic testing before being placed on hold.
Governance and process outputs included a risk report prepared to inform development of a version 2 of the candidate tracking support systems, development of standard operating procedures and a troubleshooting guide for scanning workflows, and stakeholder driven RFQ and vendor selection documentation for Teleform and Invitbox. Explicit outcomes recorded in project notes include projected annual telecommunication savings of $21,060 and an efficiency report stating that productivity for the International Medical Graduate document scanning process had tripled, with project prioritisation adjustments made to pause mobile device management work while consolidation completed.
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Church Pension Group | Banking and Financial Services | 550 | $200M | United States | Hyland | Hyland Alfresco Records Management | Content Management | 2013 | n/a |
In 2013, Church Pension Group implemented Hyland Alfresco Records Management to centralize document control and records governance. The deployment is positioned within a Content Management strategy, and Church Pension Group selected Alfresco for its open architecture, richer records management functionality, and the availability of enterprise level support services that competitors did not offer.
The Hyland Alfresco Records Management implementation focused on records management capabilities including defined metadata schemas, retention policy configuration, workflow orchestration for document lifecycles, and comprehensive audit logging. Church Pension Group IT staff attended Alfresco training seminars to gain hands on expertise in records management and to support internal configuration and administration.
Operational architecture for the deployment leverages an open source stack including Linux servers, enabling lower ongoing licensing spend and a reduction in long term IT costs as stated by the customer. Alfresco enterprise support resources worked with Church Pension Group to ensure successful adoption, and the organization committed to grow with Alfresco as it phased in additional Records Management capabilities.
Governance and process changes center on enabling Records Managers to use full audit logs to track who did what and when for each record, and on using metadata driven retention policies and workflows to move documents through their lifecycle. The implementation impacts Records Management and IT operations, and it establishes a foundation for centralized Content Management and controlled records governance across the organization.
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Transportation | 18057 | $4.5B | Germany | Hyland | Hyland Alfresco Records Management | Content Management | 2016 | n/a |
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