List of Hyland Alfresco Records Management Customers
Hyland
28500 Clemens Road,
Westlake, 44145, OH,
United States
Westlake, 44145, OH,
United States
1 440-788-5000
Professional Services
3600
$1.3B
Since 2010, our global team of researchers has been studying Hyland Alfresco Records Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hyland Alfresco Records Management for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hyland Alfresco Records Management for Content Management include: Fraport, a Germany based Transportation organisation with 18057 employees and revenues of $4.50 billion, Church Pension Group, a United States based Banking and Financial Services organisation with 550 employees and revenues of $200.0 million, Athabasca University, a Canada based Education organisation with 1163 employees and revenues of $139.0 million, Australian Medical Council Limited (AMC), a Australia based Non Profit organisation with 85 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Hyland Alfresco Records Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Hyland Alfresco Records Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Athabasca University | Education | 1163 | $139M | Canada | Hyland | Hyland Alfresco Records Management | Content Management | 2007 | n/a |
In 2007, Athabasca University implemented Hyland Alfresco Records Management as its Content Management solution. The deployment targeted university course materials and document workflows and prepared migration of course material for over 700 courses into the Alfresco repository.
Zia Consulting worked with AU to configure a folder and taxonomy structure within Hyland Alfresco Records Management to serve as the records management foundation for the university. Configuration included taxonomy driven classification and automated policy application so that records management policies are applied to course materials as they are ingested or reorganized. Quality control reporting was implemented to give staff visibility into when documents are added to or moved within the Alfresco repository.
Operational coverage centered on academic departments responsible for course content and central records staff who manage the repository and QC reporting. The implementation emphasized repository level governance through taxonomy enforcement and policy automation, aligning content lifecycle controls with course material workflows. Zia Consulting prepared AU operationally and technically for the mass migration of course content, ensuring the new taxonomy guided the migration.
The Hyland Alfresco Records Management deployment improved document and records management at Athabasca University by centralizing course materials and applying records policies consistently. The Content Management implementation established a structured repository, classification rules, and staff facing QC reporting to support ongoing governance.
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Australian Medical Council Limited (AMC) | Non Profit | 85 | $20M | Australia | Hyland | Hyland Alfresco Records Management | Content Management | 2011 | n/a |
In 2011, Australian Medical Council Limited (AMC) implemented Hyland Alfresco Records Management. The Hyland Alfresco Records Management deployment addressed Content Management needs for electronic records, document scanning, invoice processing and candidate documentation workflows across the organisation.
The core implementation focused on an Electronic Document Records Management System using Alfresco, with formal testing, support and user training activities documented. Functional capabilities implemented included document ingestion and indexing for International Medical Graduate documentation via Teleform, records capture for candidate files, and invoice capture using Invitbox, the first cloud based project referenced in delivery notes.
Integrations and operational coverage were explicitly scoped, with the Alfresco records management solution supported by the Records Manager AMC Candidate Tracking System, an in house development, and coordinated with ICT, Administration and Publications teams for intranet content and design changes. The telecommunication account consolidation workstream created an asset register and consolidated assets to fleet plans, aligning device and communications inventory with records and scanning projects, while Mobile Device Management underwent product discovery and basic testing before being placed on hold.
Governance and process outputs included a risk report prepared to inform development of a version 2 of the candidate tracking support systems, development of standard operating procedures and a troubleshooting guide for scanning workflows, and stakeholder driven RFQ and vendor selection documentation for Teleform and Invitbox. Explicit outcomes recorded in project notes include projected annual telecommunication savings of $21,060 and an efficiency report stating that productivity for the International Medical Graduate document scanning process had tripled, with project prioritisation adjustments made to pause mobile device management work while consolidation completed.
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Church Pension Group | Banking and Financial Services | 550 | $200M | United States | Hyland | Hyland Alfresco Records Management | Content Management | 2013 | n/a |
In 2013, Church Pension Group implemented Hyland Alfresco Records Management to centralize document control and records governance. The deployment is positioned within a Content Management strategy, and Church Pension Group selected Alfresco for its open architecture, richer records management functionality, and the availability of enterprise level support services that competitors did not offer.
The Hyland Alfresco Records Management implementation focused on records management capabilities including defined metadata schemas, retention policy configuration, workflow orchestration for document lifecycles, and comprehensive audit logging. Church Pension Group IT staff attended Alfresco training seminars to gain hands on expertise in records management and to support internal configuration and administration.
Operational architecture for the deployment leverages an open source stack including Linux servers, enabling lower ongoing licensing spend and a reduction in long term IT costs as stated by the customer. Alfresco enterprise support resources worked with Church Pension Group to ensure successful adoption, and the organization committed to grow with Alfresco as it phased in additional Records Management capabilities.
Governance and process changes center on enabling Records Managers to use full audit logs to track who did what and when for each record, and on using metadata driven retention policies and workflows to move documents through their lifecycle. The implementation impacts Records Management and IT operations, and it establishes a foundation for centralized Content Management and controlled records governance across the organization.
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Fraport | Transportation | 18057 | $4.5B | Germany | Hyland | Hyland Alfresco Records Management | Content Management | 2016 | n/a |
In 2016, Fraport implemented Hyland Alfresco Records Management as its Content Management platform to consolidate document handling for core business functions. The deployment manages over 2.4 million documents, supports roughly 10,000 users, and stores approximately 3 TB of content.
The implementation uses Alfresco One together with Alfresco Activiti, the Mobile Application, and the Records Management module to create a combined environment for document capture, workflow orchestration, mobile access, and retention. Functional capabilities implemented include records classification and controlled archival of infrastructure project packages, workflow-driven approval routing via Activiti, and version control to ensure users access the latest document.
Operational coverage centers on line of business departments responsible for infrastructure projects and associated approval documentation, with archived planning and approval documents linked to project records for rapid retrieval. The system consolidated several previously siloed applications and reduced document redundancies, enabling Fraport to present relevant records to authorities on short notice.
Governance changes introduced centralized records management policies, controlled access and versioning, and workflow-based retention and approval tracking to minimize compliance risk. Process restructuring emphasized searchable, single-source-of-truth document access so that document ownership no longer blocks retrieval of business critical information.
Outcomes cited include reduced document redundancies and improved ability to locate business critical and approval documents, with users reporting increased confidence that they are viewing the latest version. The Hyland Alfresco Records Management deployment connects Fraport Content Management to business functions for compliance, archival, and operational document retrieval.
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Buyer Intent: Companies Evaluating Hyland Alfresco Records Management
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Hyland Alfresco Records Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Hyland Alfresco Records Management for Content Management include:
- Iron Mountain Do Brasil, a Brazil based Professional Services organization with 864 Employees
- Bendigo and Adelaide Bank Group, a Australia based Banking and Financial Services company with 4762 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Iron Mountain Do Brasil | Professional Services | 864 | $270M | Brazil | 2026-03-20 |
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Bendigo and Adelaide Bank Group | Banking and Financial Services | 4762 | $1.3B | Australia | 2025-03-14 |
FAQ - APPS RUN THE WORLD Hyland Alfresco Records Management Coverage
Hyland Alfresco Records Management is a Content Management solution from Hyland.
Companies worldwide use Hyland Alfresco Records Management, from small firms to large enterprises across 21+ industries.
Organizations such as Fraport, Church Pension Group, Athabasca University and Australian Medical Council Limited (AMC) are recorded users of
Hyland Alfresco Records Management for Content Management.
Companies using Hyland Alfresco Records Management are most concentrated in Transportation, Banking and Financial Services and Education, with adoption spanning over 21 industries.
Companies using Hyland Alfresco Records Management are most concentrated in Germany, United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Hyland Alfresco Records Management across Americas, EMEA, and APAC.
Companies using Hyland Alfresco Records Management range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 25%.
Customers of Hyland Alfresco Records Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Hyland Alfresco Records Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Content Management.