List of Hyland Enterprise Search Customers
Westlake, 44145, OH,
United States
Since 2010, our global team of researchers has been studying Hyland Enterprise Search customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hyland Enterprise Search for Natural Language Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hyland Enterprise Search for Natural Language Processing include: Fiserv, a United States based Professional Services organisation with 38000 employees and revenues of $20.46 billion, Old National Bank, a United States based Banking and Financial Services organisation with 4021 employees and revenues of $1.73 billion, Rochester Institute of Technology, a United States based Education organisation with 4000 employees and revenues of $1.00 billion and many others.
Contact us if you need a completed and verified list of companies using Hyland Enterprise Search, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Content Management software purchases.
The Hyland Enterprise Search customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Content Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Fiserv | Professional Services | 38000 | $20.5B | United States | Hyland | Hyland Enterprise Search | Natural Language Processing | 2019 | n/a |
In 2019 Fiserv implemented Hyland Enterprise Search, classified under Natural Language Processing, to extend the Hyland ECM product OnBase within its Banking industry initiatives. The implementation positioned Hyland Enterprise Search to support search driven access to document repositories and to surface content for product innovation tied to banking workflows.
The deployment used OnBase functional modules including Workflow, Work View, eForms, Unity Forms, documents ingestion tools, and OCR engines. Hyland Enterprise Search was configured to index ingested content and extracted text from OCR engines, enabling contextual retrieval across case records and form driven processes while supporting workflow automation and eForms processing for loan related documentation.
Integrations were constructed to connect Hyland Enterprise Search and OnBase to third party Loan Origination Systems using APIs or .NET technology via web services, as well as through direct database interfaces and file transfer protocols for batch ingest. The architecture emphasized a service layer integration pattern, with document ingestion pipelines feeding the search index and web service endpoints exposing search and retrieval capabilities to downstream applications.
Operational coverage focused on banking business functions including loan origination and servicing, document management, and product development teams innovating on OnBase based offerings. Governance centered on centralized configuration control of workflows and form templates within OnBase, and controlled integration points for LoS connections to ensure consistent indexing and document handling across the Hyland Enterprise Search deployment.
|
 |
Old National Bank | Banking and Financial Services | 4021 | $1.7B | United States | Hyland | Hyland Enterprise Search | Natural Language Processing | 2019 | n/a |
In 2019 Old National Bank implemented Hyland Enterprise Search as a Natural Language Processing application to moderate and index content across its Hyland OnBase Nautilus ECM system and the company SharePoint environment. Hyland Enterprise Search is positioned to provide enterprise search and natural language query capabilities across structured and unstructured content sources within the bank.
The implementation focused on indexing, content ingestion, and natural language query parsing, with configuration work on connectors into Hyland OnBase Nautilus and SharePoint. Functional capabilities implemented included content indexing, search relevance tuning, metadata and taxonomy alignment, and security trimmed search to respect existing access controls.
Operationally the effort provided support for Enterprise Applications and the company SharePoint environment, with moderation routines established for the Hyland OnBase Nautilus ECM system. Governance activities centered on index curation, taxonomy alignment, and mapping search access to existing SharePoint and enterprise application permissions, enabling centralized discovery workflows for records management and information governance teams.
|
 |
Rochester Institute of Technology | Education | 4000 | $1.0B | United States | Hyland | Hyland Enterprise Search | Natural Language Processing | 2019 | n/a |
In 2019, Rochester Institute of Technology implemented Hyland Enterprise Search, a Natural Language Processing application, to improve discovery across institutional content. The initiative followed an enterprise assessment that identified the existing OnBase enterprise content management deployment as a critical repository for sharing information and improving processes, and leadership for the program included Associate CIO David Hostetter and Senior Associate Registrar Doug Hausner.
Hyland Enterprise Search was configured to index OnBase repositories and other institutional document stores, expose document text and metadata to natural language query parsing, and provide relevance tuning and faceted filtering to support operational workflows. The implementation emphasized enterprise search capabilities common to Natural Language Processing solutions, including text extraction, metadata-driven indexing, and query interpretation for conversational search.
Operational coverage focused on administrative and student records domains, with direct impact on registrar operations, records management, and IT content services. The deployment used the ECM assessment to define scope and prioritized catalogues for phased indexing, aligning search access with existing role-based permissions and records governance.
Governance and rollout followed the ECM roadmap produced by the assessment, establishing taxonomy standards, access control policies, and a phased adoption plan overseen by the Associate CIO and the Senior Associate Registrar. Training for records stewards and administrative users supplemented configuration work to ensure consistent metadata application and search relevancy tuning.
|
Buyer Intent: Companies Evaluating Hyland Enterprise Search
- GoNet USA, a United States based Professional Services organization with 30 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||