List of IBM Maximo Asset Management for IT Customers
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Since 2010, our global team of researchers has been studying IBM Maximo Asset Management for IT customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Maximo Asset Management for IT for Hardware Asset Management (HAM), IT Asset Management (ITAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Maximo Asset Management for IT for Hardware Asset Management (HAM), IT Asset Management (ITAM) include: Harry Reid International Airport, formerly McCarran International Airport, a United States based Transportation organisation with 2000 employees and revenues of $700.0 million, CK Enerji, a Turkey based Oil, Gas and Chemicals organisation with 2000 employees and revenues of $500.0 million, Smart Energy Water India, a India based Utilities organisation with 200 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM Maximo Asset Management for IT, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CK Enerji | Oil, Gas and Chemicals | 2000 | $500M | Turkey | IBM | IBM Maximo Asset Management for IT | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2020 | n/a |
In 2020 CK Enerji deployed IBM Maximo Asset Management for IT to centralize IT support and automate enterprise wide control of its IT infrastructure, using the IBM Multi Vendor IT Support Services platform alongside the Maximo implementation. The project aligned IBM Maximo Asset Management for IT with the Hardware Asset Management (HAM),IT Asset Management (ITAM) category to consolidate inventory, lifecycle tracking and support processes into a single operational platform.
The implementation configured core ITAM and HAM capabilities including centralized asset inventory, asset lifecycle management, work order and service request orchestration, and configuration tracking. Automation was applied to routine asset reconciliation and ticket driven remediation, and the Maximo configuration emphasized role based access and standardized asset data models to support consistent reporting across IT operations.
Integrations were explicitly implemented with the IBM Multi Vendor IT Support Services platform to unify multi vendor support workflows and escalate hardware incidents into Maximo work orders. Operational scope focused on enterprise wide IT asset management and IT support functions, providing a single source of truth for infrastructure and support teams rather than splitting responsibility across disparate tools.
Governance changes included centralizing IT support processes, instituting standardized asset governance and workflow driven approvals, and shifting operational ownership toward an ITAM driven support model. The deployment delivered the stated outcomes of reduced staffing costs, improved IT support services and total visibility of IT infrastructure for CK Enerji.
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Harry Reid International Airport, formerly McCarran International Airport | Transportation | 2000 | $700M | United States | IBM | IBM Maximo Asset Management for IT | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2020 | n/a |
In 2020, Harry Reid International Airport, formerly McCarran International Airport, implemented IBM Maximo Asset Management for IT to centralize Hardware Asset Management (HAM),IT Asset Management (ITAM) across its facilities and IT operations. The initiative targeted Facilities and IT asset inventories, airside maintenance, and terminal systems to improve operational reliability and to support a consistent customer experience across the airport campus.
The deployment configured IBM Maximo Asset Management for IT to provide unified asset records, maintenance work order management, and inspection workflows. Maximo was instrumented to support wireless handheld capture of inspection data and to manage the lifecycle of assets from identification through work order closure, while IBM Tivoli Service Desk was adopted to handle IT service management workflows.
Maximo was integrated with SAP and other key applications to produce a real-time view of asset and maintenance costs, enabling more accurate chargeback alignment between operational costs and tenant billing. The platform consolidated previously siloed divisional systems so Facilities, IT, and airside maintenance teams could access shared asset data for runways, climate controls, CCTV systems, and terminal networking equipment.
Governance was restructured around Maximo work order to maintenance processes, with frontline staff using handheld devices to capture FAA Part 139 inspection outcomes and expedite compliance reporting. The airport reported improved ability to manage operational cost structures and regulatory inspections, and J.D. Power cited the airport's implementation of new technologies as a factor in naming McCarran the top ranked airport in customer satisfaction.
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Smart Energy Water India | Utilities | 200 | $20M | India | IBM | IBM Maximo Asset Management for IT | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2019 | n/a |
In 2019, Smart Energy Water India deployed IBM Maximo Asset Management for IT to consolidate Hardware Asset Management (HAM),IT Asset Management (ITAM) capabilities for its utilities operations in India. The deployment positioned IBM Maximo Asset Management for IT as the central system of record for IT hardware inventory and asset lifecycle workflows, reflecting corporate asset governance needs for a 200 person utilities firm.
The implementation focused on core HAM and ITAM functional modules, including hardware inventory and serial number tracking, lifecycle and disposition processes, warranty and contract records, and configuration of asset classes and location hierarchies. Configuration emphasized role-based access, asset tagging schemas, and automated reconciliation rules consistent with IT asset lifecycle management and enterprise asset management terminology.
Operational coverage centered on the IT organization and field maintenance groups, consolidating asset and configuration data into Maximo to support procurement-to-retirement workflows and physical inventory cycles. Integrations were scoped to support data synchronization and discovery workflows typical for ITAM, while the deployment architecture established a centralized Maximo instance to provide unified asset records across the companys India operations.
Governance was formalized through approval workflows, audit trails, and documented asset management procedures, and Smart Energy Water later appointed a Maximo Solution Architect in October 2021 to provide ongoing architecture stewardship and operational support. The engagement emphasized process standardization for asset onboarding, change control, and end of life handling, aligning IT asset practices with the Hardware Asset Management (HAM),IT Asset Management (ITAM) category.
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