List of IBM Maximo Asset Performance Management Customers
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Since 2010, our global team of researchers has been studying IBM Maximo Asset Performance Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Maximo Asset Performance Management for Asset Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Maximo Asset Performance Management for Asset Performance Management include: CK Enerji, a Turkey based Utilities organisation with 5000 employees and revenues of $4.00 billion, Metricon, a Australia based Construction and Real Estate organisation with 2500 employees and revenues of $1.30 billion, Energy Development Corporation, a Philippines based Utilities organisation with 1568 employees and revenues of $806.0 million, South East Water, a Australia based Utilities organisation with 746 employees and revenues of $687.0 million, Indonesia Power, a Indonesia based Utilities organisation with 6000 employees and revenues of $597.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM Maximo Asset Performance Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alstom Australia | Transportation | 1600 | $300M | Australia | IBM | IBM Maximo Asset Performance Management | Asset Performance Management | 2015 | n/a |
In 2015, Alstom Australia implemented IBM Maximo Asset Performance Management, deploying a centralized Asset Performance Management platform to support rail asset management and maintenance optimization across its Australia and New Zealand operational scope. The implementation anchored core asset lifecycle activities within IBM Maximo Asset Performance Management and positioned the application as the primary system for CMMS and asset performance workflows for Alstom Australia.
The Maximo configuration emphasized asset registry and structured work management, supporting condition based maintenance and reliability analytics consistent with Asset Performance Management capabilities. Configuration work included templates and frameworks to produce Availability and Mean Distance Between Failures reports, and supported maintenance optimization activities driven by Alstom asset engineers and the Maximo Super User community.
Integrations were implemented with broader enterprise tooling, including SAP through an SAP GSI Implementation and Microsoft 365 Power Platform for digital forms and reporting. Mobile digital forms and Power Apps were used to replace paper based workflows on field devices, and Power BI dashboards were built to surface KPIs from IBM Maximo Asset Performance Management to stakeholders.
Governance and process changes accompanied the rollout, led by Alstom’s Operational Excellence and Asset Management teams with ISO55000 related certification updates, and creation of AMPS, SAMPS and asset management frameworks. The program included national obsolescence management, handover and handback digital processes, and upskilling via Maximo Super Users. Outcomes explicitly documented include Availability and MDBF reporting aimed at project specific availability targets greater than 99 percent, and a nominated global award for the Handover and Handback Power App built alongside the Maximo deployment.
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Bristol Myers Squibb Ireland | Life Sciences | 650 | $200M | Ireland | IBM | IBM Maximo Asset Performance Management | Asset Performance Management | 2017 | n/a |
In 2017, Bristol Myers Squibb Ireland deployed IBM Maximo Asset Performance Management at the Cruiserath Dublin facility as its Asset Performance Management solution to centralize site maintenance and reliability workflows. The implementation was site focused with a local site subject matter expert handling on-site escalation and issue resolution for Maximo related queries when the broader Maximo team required support.
IBM Maximo Asset Performance Management was configured to support core modules including Assets, Preventative Maintenance, Calibration, Purchasing, Work Order, Inventory, and Service Requests, with Scheduler and multiple Start Centres implemented to surface prioritized work. The deployment included Stores functionality with tailored reporting to highlight work orders with materials issued and due for delivery within the next five days, and PM generation logic was adjusted to improve PM reliability.
Integrations and operational tooling were explicit components of the rollout, with reporting and upload templates built for Material Requirements Planning, and a Manufacturing Execution System MES upload report for calibrations and PMs. A material tracking suite recorded items issued, returned, and adjusted, and an asset upload template incorporated active feedback for criticality scoring. Data visualization and analysis were enabled using Spotfire, and Python scripts were used to classify and analyze work orders and failure codes.
Governance and process changes were operationalized through SM E ownership of Maximo on-site and targeted PM module refinements, reducing the percentage of single work orders with materials returned from over 80 percent to less than 8 percent during the facility s first year of production. The combination of report-driven scheduling, upload templates to MES, and analytical tooling improved worklog review efficiency and supported ongoing maintenance governance across maintenance, stores, purchasing, and calibration functions.
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CK Enerji | Utilities | 5000 | $4.0B | Turkey | IBM | IBM Maximo Asset Performance Management | Asset Performance Management | 2018 | n/a |
In 2018, CK Enerji implemented IBM Maximo Asset Performance Management alongside the IBM Multi-Vendor IT Support Services platform to centralize IT asset management and field support for a 5,000 employee utility operating across Turkey. The deployment targeted IT support and asset lifecycle management, consolidating three regionally based inventories into a single enterprise asset management environment to track tens of thousands of desktop computers, laptops and mobile devices.
The IBM Maximo Asset Performance Management implementation established centralized tagging and inventory workflows, using Internet of Things technology to maintain asset records and accelerate the addition of new devices. Configuration emphasized enterprise asset management capabilities, including asset tagging, status tracking, and maintenance scheduling consistent with Asset Performance Management functional workflows.
Operational integration connected Maximo with the IBM Contact Center and the Multi-Vendor IT Support Services platform so that every service request opened a ticket and populated asset and incident metadata. That ticketing flow created a single point of contact for both IBM and non-IBM products, enabling IT management to track ticket origin, the specific device requiring service and ticket closure timing across all locations.
Governance and process changes centralized ticket intake and asset ownership, which reduced micromanagement by IT staff and freed resources for strategic initiatives. The centralized inventory and ticketing approach enabled CK Enerji to identify and tag previously unmanaged assets, improve management visibility of IT infrastructure and support budgeting for repair and upgrade cycles. The implementation produced explicitly stated outcomes of reduced staffing costs, improved IT support services and total visibility of the IT infrastructure.
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Colas Rail Limited | Construction and Real Estate | 2000 | $350M | United Kingdom | IBM | IBM Maximo Asset Performance Management | Asset Performance Management | 2015 | n/a |
In 2015 Colas Rail Limited implemented IBM Maximo Asset Performance Management as its core Asset Performance Management platform for rail fleet and engineering operations. The deployment was positioned to centralize fleet asset records and work orchestration for Network Rail contract work across UK operations, with the full application name IBM Maximo Asset Performance Management used as the primary asset data store and work management engine.
Configuration centered on fleet asset management, work order management, inventory and stock control, asset whereabouts tracking, and labor and expense capture. Administrators configured the IBM Maximo Asset Performance Management environment to raise and manage work orders for asset failures and faults, to record hours worked and engineer expenses, and to maintain control of materials and spare parts through inventory transactions.
Reporting and analytics were integrated into existing reporting toolchains, with BIRT used to produce commercial recovery and operational reports and Power BI used for KPI analysis and dashboarding. Operational coverage included engineering and operations teams supporting Network Rail contracts, with day to day database administration, auditing of asset records, and liaison with external agencies embedded in the platform operations.
Governance and process changes emphasized disciplined asset record control and user training, administrators auditing Maximo data, and standardizing workflows for stock ordering and work execution. BIRT reporting was explicitly used to recover commercial costs, and training of additional users was part of the operational rollout and ongoing governance of the IBM Maximo Asset Performance Management implementation.
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Energy Development Corporation | Utilities | 1568 | $806M | Philippines | IBM | IBM Maximo Asset Performance Management | Asset Performance Management | 2017 | n/a |
In 2017 Energy Development Corporation implemented IBM Maximo Asset Performance Management as its enterprise EAM solution, deploying a formal Asset Performance Management platform to centralize asset register and reliability workflows. The implementation positioned IBM Maximo Asset Performance Management to support core asset lifecycle operations across the company’s generation and field sites, emphasizing continuity through resilient on-site server nodes.
The deployment configured typical EAM capabilities including asset lifecycle management, work order management, preventive maintenance scheduling, and condition-based monitoring and analytics consistent with Asset Performance Management practice. System configuration balanced centralized master data and local operational control, with one server per location connected to a central server to maintain natural event continuity and local operational resilience.
Integrations were explicitly organized around an enterprise integration layer, with SAP Process Orchestrator acting as the enterprise service bus. Digital integration connected IBM Maximo to SAP for Financials and to Coupa for Purchasing, and the environment interfaced with Nisoft e3 for Safety Management to align safety records with asset work and compliance processes.
Operational governance emphasized centralized orchestration through the enterprise bus and localized execution at plant and site servers, enabling synchronized financial posting and purchasing flows while preserving site-level availability. Configuration and integration scope focused on asset-centric business functions including maintenance operations, procurement handoffs, financial reconciliation, and safety compliance, with architecture choices driven by continuity and integration requirements.
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Utilities | 428 | $30M | Finland | IBM | IBM Maximo Asset Performance Management | Asset Performance Management | 2011 | n/a |
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Utilities | 6000 | $597M | Indonesia | IBM | IBM Maximo Asset Performance Management | Asset Performance Management | 2018 | n/a |
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Construction and Real Estate | 2500 | $1.3B | Australia | IBM | IBM Maximo Asset Performance Management | Asset Performance Management | 2017 | n/a |
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Utilities | 746 | $687M | Australia | IBM | IBM Maximo Asset Performance Management | Asset Performance Management | 2017 | n/a |
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Utilities | 1100 | $327M | United Kingdom | IBM | IBM Maximo Asset Performance Management | Asset Performance Management | 2017 | n/a |
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Buyer Intent: Companies Evaluating IBM Maximo Asset Performance Management
- City of Denton, TX, a United States based Government organization with 1503 Employees
- Ey India, a India based Professional Services company with 50000 Employees
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