List of IBM SkillsBuild Customers
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Since 2010, our global team of researchers has been studying IBM SkillsBuild customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM SkillsBuild for Skills Intelligence from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM SkillsBuild for Skills Intelligence include: Sun Life Canada, a Canada based Insurance organisation with 17102 employees and revenues of $29.17 billion, United Way Of New York City, a United States based Non Profit organisation with 131 employees and revenues of $81.0 million, Goodwill of Western MO & Eastern KS Blue Springs, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM SkillsBuild, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IBM SkillsBuild customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Goodwill of Western MO & Eastern KS Blue Springs | Healthcare | 10 | $1M | United States | IBM | IBM SkillsBuild | Skills Intelligence | 2022 | n/a |
In 2022, Goodwill of Western MO & Eastern KS Blue Springs integrated IBM SkillsBuild learning paths into the Artemis Institute curriculum. The implementation targeted workforce development and HR training through the Artemis Institute to provide free tech and digital-skills training for adult learners and jobseekers in Kansas City, Missouri, leveraging IBM SkillsBuild within the Skills Intelligence category.
The deployment embedded IBM SkillsBuild learning paths directly into the Bridge to Technology and Certified Manufacturing Associate courses, aligning course objectives to competency-focused learning pathways and self-paced online modules. Configuration emphasized curriculum mapping and course-level sequencing so that learning content from IBM SkillsBuild was delivered alongside classroom instruction and cohort-based schedules.
Operational coverage centered on the Artemis Institute, with the integration affecting instructor workflows, enrollment processes, and certificate pathing for adult learners and jobseekers. Governance changes included updating the institute curriculum to include IBM SkillsBuild content and creating instructor guidance for administering learning paths and tracking individual progress.
The stated goal of adding IBM SkillsBuild in 2022 was to boost employability and placement outcomes by widening access to digital-skills training and aligning program content to job-relevant competencies. The IBM SkillsBuild implementation positioned the Artemis Institute to offer structured skills training as part of its Bridge to Technology and Certified Manufacturing Associate programs.
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Sun Life Canada | Insurance | 17102 | $29.2B | Canada | IBM | IBM SkillsBuild | Skills Intelligence | 2020 | n/a |
In 2020 Sun Life Canada incorporated IBM SkillsBuild into a Good Jobs train to hire pilot run with United Way Greater Toronto, positioning the IBM SkillsBuild platform as the learning backbone for a workforce development initiative. The pilot began in 2020 and launched its first cohort in January 2021 to close skills gaps and increase hire readiness for in demand roles at Sun Life.
The implementation used IBM SkillsBuild learning paths and skills assessment capabilities aligned to Skills Intelligence use cases, delivering structured training and candidate upskilling focused on career readiness and applied technical competencies. Configuration emphasized cohort based learning flows, curated learning content and assessment checkpoints to prepare candidates for Sun Life talent acquisition workflows, consistent with Skills Intelligence functional patterns.
Operationally the pilot was scoped to Greater Toronto and coordinated between Sun Life Canada human resources and talent acquisition teams and United Way Greater Toronto, with IBM Canada Service Corps recommending and incorporating the platform. Governance followed a pilot and cohort rollout model, with program administration, candidate selection and progression controls managed by the partners to support a train to hire pathway for local residents.
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United Way Of New York City | Non Profit | 131 | $81M | United States | IBM | IBM SkillsBuild | Skills Intelligence | 2021 | n/a |
In 2021 United Way Of New York City implemented IBM SkillsBuild, deploying the IBM SkillsBuild online learning platform under the Skills Intelligence category to support workforce development for Black-owned small businesses and entrepreneurs in New York City as part of the Together We Thrive Black Business Network. The deployment was framed as a workforce development and HR adjacent initiative, aligning United Way Of New York City IBM SkillsBuild Skills Intelligence efforts to improve local digital business skills and small business resilience.
The implementation provisioned IBM SkillsBuild learning modules focused on digital business skills, entrepreneurship content, skills assessments, and role based learning pathways consistent with Skills Intelligence platforms. Content access was delivered through the IBM SkillsBuild online interface, paired with structured learning tracks and volunteer coaching support to guide skill acquisition for small business leaders and workforce participants.
IBM provided access to SkillsBuild as part of the Together We Thrive Black Business Network, and the program integrated platform access with volunteer coaching workflows to connect learners to human mentorship and local programming. Operational coverage centered on New York City small business support activities, linking IBM SkillsBuild content to United Way program outreach and coaching sessions for entrepreneurs.
Governance emphasized a partnership model where United Way Of New York City coordinated program rollout, volunteer coach engagement, and participant enrollment within its small business support initiatives. Implementation details centered on platform provisioning, curated skills curricula, and volunteer coached learning paths, keeping the scope focused on workforce development and local business support rather than enterprise wide HR system integration.
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