List of IBM Sterling B2B Integrator Customers
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Since 2010, our global team of researchers has been studying IBM Sterling B2B Integrator customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Sterling B2B Integrator for API Management, Electronic Data Interchange (EDI) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Sterling B2B Integrator for API Management, Electronic Data Interchange (EDI) include: Li & Fung, a Hong Kong based Distribution organisation with 25000 employees and revenues of $11.41 billion, Western Union, a United States based Banking and Financial Services organisation with 9100 employees and revenues of $4.21 billion, Niagara Bottling, a United States based Manufacturing organisation with 7000 employees and revenues of $2.50 billion and many others.
Contact us if you need a completed and verified list of companies using IBM Sterling B2B Integrator, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IBM Sterling B2B Integrator customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Li & Fung | Distribution | 25000 | $11.4B | Hong Kong | IBM | IBM Sterling B2B Integrator | API Management,Electronic Data Interchange (EDI) | 2016 | n/a | In 2016, Li & Fung standardized its global supply-chain integrations by deploying IBM Sterling B2B Integrator, aligning the rollout with an API Management,Electronic Data Interchange (EDI) initiative to support peak ecommerce events. The implementation positioned IBM Sterling B2B Integrator as the enterprise B2B integration backbone for supply chain and retail trading partner workflows across Li & Fung’s Asia and global operations. The deployment included core EDI and API management capabilities typical of high volume B2B platforms, including EDI translation and mapping, message routing and orchestration, trading partner onboarding and management, and throughput tuning for burst processing. Configuration emphasized standardized payload formats and centralized orchestration to reduce variance across regional trading partner connections and to enable predictable message flows during peak periods. IBM Services conducted testing and tuning of the IBM Sterling B2B Integrator environment to validate scalability, with IBM materials documenting capacity to handle up to one million transactions per hour. Operational coverage focused on trading partner connectivity and supply chain message processing across Li & Fung’s distribution network, integrating external trading partners and internal supply chain systems through standardized EDI and API endpoints. Governance concentrated on global standardization of integration processes and centralized operational controls, with staged rollout across regional operations to enforce consistent configuration and exception handling. Outcomes described by vendor materials emphasized improved scalability and standardization for high volume trading partner processing, enabling Li & Fung to scale connectivity for peak ecommerce demand. | |
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Niagara Bottling | Manufacturing | 7000 | $2.5B | United States | IBM | IBM Sterling B2B Integrator | API Management,Electronic Data Interchange (EDI) | 2017 | n/a | In 2017, Niagara Bottling implemented IBM Sterling B2B Integrator to provide API Management,Electronic Data Interchange (EDI) capabilities for its US supply chain. The deployment focused on delivering highly available EDI and AS2 trading partner integration to meet strict service level agreements. The implementation used a modular 16 node IBM Sterling B2B Integrator platform, with IBM MQ and Sterling Secure Proxy incorporated into the architecture to support message routing, queuing, and secure gateway functions. IBM Sterling B2B Integrator components were configured for clustered high availability and horizontal scalability, and IBM B2B Advanced Communications was used to enable AS2 queuing and disaster resilience. Functional capabilities emphasized automated EDI processing, AS2 session management, message queuing, and secure partner connectivity. Integrations explicitly included IBM MQ for reliable message transport and Sterling Secure Proxy for perimeter security, supporting end to end trading partner workflows across Niagara Bottling supply chain operations in the United States. The implementation centered on B2B message orchestration, partner certificate management, and monitored AS2 transaction flows to support supply chain and partner operations. Governance and operational controls were aligned to strict SLAs, with architecture choices oriented toward continuous availability and rapid onboarding of new markets. The IBM case study documents 100% apparent uptime and improved scalability for new markets, and highlights use of IBM B2B Advanced Communications for AS2 queuing and disaster resilience. | |
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Western Union | Banking and Financial Services | 9100 | $4.2B | United States | IBM | IBM Sterling B2B Integrator | API Management,Electronic Data Interchange (EDI) | 2017 | n/a | In 2017, Western Union implemented IBM Sterling B2B Integrator to support global payments operations. The deployment targeted API Management,Electronic Data Interchange (EDI) use cases and was paired with IBM Sterling Global Mailbox, Secure Proxy, and Connect:Direct to enable always-on, highly available file transfers. The implementation of IBM Sterling B2B Integrator centered on enterprise B2B orchestration, with configuration work focused on trading partner management, message transformation and routing, protocol adapters, and automated file-transfer workflows typical of high-volume EDI and API Management environments. Architecture emphasized persistent mailbox routing via IBM Sterling Global Mailbox and secure external connectivity through Secure Proxy, while Connect:Direct was used to provide assured large file movement and managed file transfer capabilities. Operational scope covered Western Union payment flows and global file-transfer SLAs, with the solution designed for continuous availability and global reach. Integrations explicitly included IBM Sterling Global Mailbox, Secure Proxy, and Connect:Direct to create an end-to-end file transport and routing layer that supported 24x7 payments operations and SLA governance for file exchanges. Governance and operational controls were implemented to support rapid failover and SLA adherence, including automated failover procedures and monitoring tied to recovery objectives. The IBM case study states the configuration cut planned recovery objectives dramatically, targeting failover in about five minutes, and helped Western Union meet demanding payments and file-transfer SLAs worldwide. |
Buyer Intent: Companies Evaluating IBM Sterling B2B Integrator
- Rickmansworth Office Network UK, a United Kingdom based Professional Services organization with 10 Employees
- Arvest Bank, a United States based Banking and Financial Services company with 6500 Employees
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