List of IBM Watson Assistant Customers
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Since 2010, our global team of researchers has been studying IBM Watson Assistant customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Watson Assistant for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Watson Assistant for Chatbots and Conversational AI include: Humana, a United States based Insurance organisation with 95500 employees and revenues of $83.06 billion, Panasonic Holdings Corporation, a Japan based Manufacturing organisation with 207548 employees and revenues of $57.80 billion, Covéa, a France based Insurance organisation with 23000 employees and revenues of $20.38 billion, NatWest Group, a United Kingdom based Insurance organisation with 59400 employees and revenues of $19.98 billion, Credit Mutuel, a France based Banking and Financial Services organisation with 82000 employees and revenues of $19.00 billion and many others.
Contact us if you need a completed and verified list of companies using IBM Watson Assistant, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Artificial Intelligence software purchases.
The IBM Watson Assistant customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Artificial Intelligence software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Media | 2875 | $891M | Italy | IBM | IBM Watson Assistant | Chatbots and Conversational AI | 2017 | x |
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Insurance | 5000 | $800M | South Africa | IBM | IBM Watson Assistant | Chatbots and Conversational AI | 2017 | n/a |
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Banking and Financial Services | 22042 | $6.7B | United Kingdom | IBM | IBM Watson Assistant | Chatbots and Conversational AI | 2020 | n/a |
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Insurance | 59400 | $20.0B | United Kingdom | IBM | IBM Watson Assistant | Chatbots and Conversational AI | 2016 | x |
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Professional Services | 10 | $1M | Spain | IBM | IBM Watson Assistant | Chatbots and Conversational AI | 2016 | x |
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Retail | 32324 | $6.3B | United Kingdom | IBM | IBM Watson Assistant | Chatbots and Conversational AI | 2016 | n/a |
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Manufacturing | 207548 | $57.8B | Japan | IBM | IBM Watson Assistant | Chatbots and Conversational AI | 2017 | x |
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Insurance | 1230 | $795M | Singapore | IBM | IBM Watson Assistant | Chatbots and Conversational AI | 2016 | n/a |
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Banking and Financial Services | 5592 | $1.4B | United Kingdom | IBM | IBM Watson Assistant | Chatbots and Conversational AI | 2018 | n/a |
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Banking and Financial Services | 250 | $20M | Australia | IBM | IBM Watson Assistant | Chatbots and Conversational AI | 2016 | x |
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Buyer Intent: Companies Evaluating IBM Watson Assistant
- Weil, Gotshal & Manges, a United States based Professional Services organization with 1300 Employees
- University of Virginia, a United States based Education company with 12700 Employees
- Wilson Sonsini Goodrich & Rosati PC, a United States based Professional Services organization with 1850 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Weil, Gotshal & Manges | Professional Services | 1300 | $2.0B | United States | 2026-04-27 | |
| University of Virginia | Education | 12700 | $4.0B | United States | 2026-03-25 | |
| Wilson Sonsini Goodrich & Rosati PC | Professional Services | 1850 | $1.3B | United States | 2026-02-20 | |
| Professional Services | 20 | $2M | United States | 2026-02-02 | ||
| Professional Services | 570 | $70M | France | 2026-01-26 | ||
| Non Profit | 10 | $1M | United States | 2026-01-13 | ||
| Professional Services | 30 | $2M | India | 2025-12-08 | ||
| Education | 3430 | $823M | United Kingdom | 2025-11-03 | ||
| Construction and Real Estate | 12 | $2M | United States | 2025-10-20 | ||
| Professional Services | 10 | $1M | India | 2025-09-24 |