List of iCritical Customers
Critical Software Technologies
4 Benham Road,
Southampton, SO16 7QJ,
United Kingdom
Southampton, SO16 7QJ,
United Kingdom
44 84 5685-5160
Professional Services
99
$9M
Since 2010, our global team of researchers has been studying iCritical customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased iCritical for Secure Email Gateways (SEGs) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using iCritical for Secure Email Gateways (SEGs) include: Walsall College, a United Kingdom based Education organisation with 776 employees and revenues of $177.0 million, The Royal Northern College of Music, a United Kingdom based Leisure and Hospitality organisation with 476 employees and revenues of $78.0 million, Abingdon and Witney College, a United Kingdom based Education organisation with 445 employees and revenues of $74.0 million, BKL, a United Kingdom based Professional Services organisation with 400 employees and revenues of $26.0 million, Gray Dawes Travel Netherlands, a Netherlands based Leisure and Hospitality organisation with 150 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using iCritical, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The iCritical customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abingdon and Witney College | Education | 445 | $74M | United Kingdom | Critical | iCritical | Secure Email Gateways (SEGs) | 2015 | n/a |
In 2015, Abingdon and Witney College implemented iCritical Secure Email Gateways (SEGs). The iCritical application is used to protect the college's institutional email channels and is referenced on the college website, indicating a campus wide deployment for administrative and academic communications. Implementation scope focused on securing inbound and outbound mail flows for the college domains and providing a web accessible administration and quarantine interface.
The deployment configured standard Secure Email Gateways (SEGs) capabilities, including inbound and outbound filtering, spam and malware scanning, policy enforcement, message quarantine, Transport Layer Security controls, and administrative reporting. Governance centered on centralized policy management and administrative workflows within the college IT function to standardize email security controls across departments. The implementation narrative emphasizes iCritical as the application providing email threat mitigation, policy orchestration, and email administration for Abingdon and Witney College.
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Airfix Corp | Construction and Real Estate | 10 | $1M | United States | Critical | iCritical | Secure Email Gateways (SEGs) | 2015 | n/a |
In 2015, Airfix Corp deployed iCritical to provide Secure Email Gateways (SEGs) protection for its corporate email and web-originating messages. Airfix Corp implemented iCritical in 2015 and is using iCritical on their website to filter inbound submissions alongside corporate mail traffic.
The iCritical implementation was configured as a cloud-facing gateway that enforces inbound spam and malware filtering, outbound content scanning, policy-based attachment handling, quarantine management, and an administrative console for policy configuration and reporting. iCritical was provisioned to enforce email security policies, content inspection, and administrative workflow controls consistent with Secure Email Gateways (SEGs) functional patterns.
Operationally the deployment covers the full user base of the United States based firm, protecting corporate mailboxes and filtering messages originating from the company website contact flows. The configuration aligns with small enterprise needs, centralizing policy at the gateway layer and routing inspected mail to the organization’s mail environment after filtering.
Governance is managed through a designated administrative owner who configures policy rules, quarantine review processes, and administrative access via the iCritical console. Rollout and operational management were scoped to the single company site and staffed by internal IT, with workflows established for policy updates and end user quarantine disposition.
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Alpha Wholesale HVAC | Distribution | 30 | $5M | United Kingdom | Critical | iCritical | Secure Email Gateways (SEGs) | 2025 | n/a |
In 2025, Alpha Wholesale HVAC deployed iCritical as a Secure Email Gateways (SEGs) implementation. Alpha Wholesale HVAC implemented iCritical to secure inbound and outbound email flows for its distribution operations and to filter messages originating from the company website. The deployment ties iCritical directly to core business communications and the public contact channel, reflecting a small IT footprint supporting 30 employees.
Configuration work centered on standard Secure Email Gateways (SEGs) capabilities including inbound and outbound filtering, spam and phishing detection, attachment scanning and quarantine management, and administrative policy controls. iCritical was configured with TLS enforcement and domain based message authentication controls to align with corporate email hygiene and to reduce manual message triage. Administrative operations were set up through the iCritical console to manage policies, quarantine workflows and sender allow lists.
Operational coverage includes the website contact endpoint and primary staff mailboxes used by sales and customer service, with central administration assigned to an internal IT owner. The implementation routes website form messages into the iCritical filtering pipeline prior to delivery to internal inboxes, and policy driven routing distinguishes vendor, customer and internal communications. Governance focused on policy configuration and quarantine handling rather than wide workflow restructuring.
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BKL | Professional Services | 400 | $26M | United Kingdom | Critical | iCritical | Secure Email Gateways (SEGs) | 2015 | n/a |
In 2015, BKL implemented iCritical as a Secure Email Gateways (SEGs) solution, deploying it to protect corporate email traffic and website contact form submissions. The deployment is visible on BKL's public website and was provisioned to secure communications for the United Kingdom based professional services firm with about 400 employees, placing operational ownership in the IT function while supporting client services, legal, HR and finance email workflows.
The iCritical Secure Email Gateways (SEGs) implementation includes standard SEG capabilities such as inbound and outbound filtering, spam and malware scanning, content policy enforcement, TLS email transport and message quarantine and encryption workflows. Configuration and administration are managed through a centralized console that supports policy tuning and quarantine review by IT and information governance stakeholders, and the implementation filters form-generated messages on the website before delivery to internal mailboxes.
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Carnroe Supplies | Distribution | 40 | $7M | United Kingdom | Critical | iCritical | Secure Email Gateways (SEGs) | 2021 | n/a |
In 2021, Carnroe Supplies deployed iCritical Secure Email Gateways (SEGs) to protect corporate email and inbound messages from their website. Carnroe Supplies is a United Kingdom distribution company with 40 employees and a public facing site at https://www.carnroesupplies.com/, and the iCritical deployment is explicitly referenced on that site.
The iCritical implementation centers on standard Secure Email Gateways (SEGs) functionality, including inbound and outbound filtering, spam and phishing protection, attachment and URL scanning, quarantine management, administrative reporting, and policy enforcement. iCritical was configured to inspect messages originating from web contact forms on the Carnroe Supplies website and to apply centralized email policies across corporate mailboxes, reflecting typical SEG workflows for content inspection and message disposition.
Operational scope for the deployment is company wide, covering customer service, sales and operations mailboxes rather than a segmented enterprise rollout. Management is handled via a central administrative console with role based policy controls and reporting for security and IT staff, and the implementation approach aligns with small organization constraints by focusing on protecting external customer interactions through the website and consolidating email security controls under iCritical.
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Non Profit | 59 | $18M | United Kingdom | Critical | iCritical | Secure Email Gateways (SEGs) | 2015 | n/a |
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Professional Services | 175 | $16M | United Kingdom | Critical | iCritical | Secure Email Gateways (SEGs) | 2020 | n/a |
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Leisure and Hospitality | 150 | $20M | Netherlands | Critical | iCritical | Secure Email Gateways (SEGs) | 2017 | n/a |
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Professional Services | 11 | $1M | United States | Critical | iCritical | Secure Email Gateways (SEGs) | 2016 | n/a |
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Distribution | 10 | $1M | Sweden | Critical | iCritical | Secure Email Gateways (SEGs) | 2022 | n/a |
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD iCritical Coverage
iCritical is a Secure Email Gateways (SEGs) solution from Critical.
Companies worldwide use iCritical, from small firms to large enterprises across 21+ industries.
Organizations such as Walsall College, The Royal Northern College of Music, Abingdon and Witney College, BKL and Gray Dawes Travel Netherlands are recorded users of
iCritical for Secure Email Gateways (SEGs).
Companies using iCritical are most concentrated in Education, Leisure and Hospitality and Professional Services, with adoption spanning over 21 industries.
Companies using iCritical are most concentrated in United Kingdom and Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of iCritical across Americas, EMEA, and APAC.
Companies using iCritical range from small businesses with 0-100 employees - 57.14%, to mid-sized firms with 101-1,000 employees - 42.86%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of iCritical include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified iCritical customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Secure Email Gateways (SEGs).