List of ICS BANKS Universal Banking Customers
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Since 2010, our global team of researchers has been studying ICS BANKS Universal Banking customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ICS BANKS Universal Banking for Core Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ICS BANKS Universal Banking for Core Banking include: Al Rajhi Bank Jordan, a Jordan based Banking and Financial Services organisation with 433 employees and revenues of $32.0 million, The National Bank, Palestine, a Palestine based Banking and Financial Services organisation with 110 employees and revenues of $19.0 million, Burgan Bank Financial Services, a United Arab Emirates based Banking and Financial Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ICS BANKS Universal Banking, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ICS BANKS Universal Banking customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Al Rajhi Bank Jordan | Banking and Financial Services | 433 | $32M | Jordan | ICS Financial Systems | ICS BANKS Universal Banking | Core Banking | 2022 | n/a |
In 2022, Al Rajhi Bank Jordan implemented ICS BANKS Universal Banking, a Core Banking application. The deployment delivers Shari'a-compliant retail, corporate, treasury and digital banking services across its head office, 10 branches and 47 ATMs in Jordan.
ICS BANKS Universal Banking was implemented with explicit module usage reported by the vendor, including Internet & Mobile channels, Treasury, Trade Finance, Loan Origination and e-KYC among other core modules. Functional coverage spans digital channel orchestration, account and deposit servicing, loan origination workflows, trade finance lifecycle processing and treasury instrument management, reflecting standard Core Banking capabilities for retail, corporate and treasury operations.
Operational scope is national, covering the bank head office and branch footprint in Jordan, and the implementation ties digital channels and ATM operations into the central core for unified processing. The vendor press announcement provides the source for module selection and functional scope, and governance implications focus on consolidating Shari'a-compliant retail, corporate, treasury and digital channel processing under the ICS BANKS Universal Banking platform.
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Burgan Bank Financial Services | Banking and Financial Services | 10 | $1M | United Arab Emirates | ICS Financial Systems | ICS BANKS Universal Banking | Core Banking | 2015 | n/a |
In 2015, Burgan Bank Financial Services implemented ICS BANKS Universal Banking across its Kuwait operations to modernize retail and corporate banking, enable omni channel delivery and improve automation, analytics and customer experience. The vendor press announcement reports the production go live weekend occurred in May 2016 and cites mobility, omni channel delivery, process automation and scalability as primary benefits.
The deployment of ICS BANKS Universal Banking configured core banking functions including account management, deposits, loan lifecycle processing, payments orchestration and customer information management, aligned with standard Core Banking workflows. The implementation applied workflow automation and analytics capabilities to enable straight through processing and operational monitoring, with configuration focused on parameterized product catalogs and channel aware processing for retail and corporate product sets.
Operational coverage focused on Kuwait operations, spanning retail and corporate business functions, branch operations and front office channels such as mobile and internet banking. The program established a channel orchestration layer for omni channel delivery and instrumented analytics to support customer experience and operational reporting. Back office processing and operations were reorganized to leverage the system s automation and scalability features.
Program governance followed a consolidated rollout with a weekend cutover to production in May 2016 and business process redesign to realize automation and channel convergence. The vendor statement emphasizes mobility and omni channel delivery improvements, process automation gains and enhanced scalability as realized outcomes.
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The National Bank, Palestine | Banking and Financial Services | 110 | $19M | Palestine | ICS Financial Systems | ICS BANKS Universal Banking | Core Banking | 2023 | n/a |
In 2023, The National Bank, Palestine implemented ICS BANKS Universal Banking, a Core Banking application. The initiative targeted modernization of retail and corporate finance services and acceleration of digital onboarding and service delivery across the bank's network.
Deployment covered 36 branches across Palestine and included the core universal banking and digital channels modules as cited in the project announcement. ICS BANKS Universal Banking was configured to support account management, deposits and lending workflows, transaction processing, and digital customer onboarding, reflecting typical Core Banking operational capabilities.
The program executed a coordinated multi-branch rollout, with public reporting indicating go-live completion in early February 2024. Operational scope emphasized retail and corporate banking functions across branch operations, with governance and channel orchestration focused on operational procedures and digital service delivery workflows.
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Buyer Intent: Companies Evaluating ICS BANKS Universal Banking
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