List of IdentityX Customers
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Since 2010, our global team of researchers has been studying IdentityX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IdentityX for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IdentityX for Identity and Access Management (IAM) include: USAA (United Services Automobile Association), a United States based Insurance organisation with 38000 employees and revenues of $48.60 billion, Mastercard, a United States based Banking and Financial Services organisation with 35300 employees and revenues of $28.17 billion, Tonik Bank, a Philippines based Banking and Financial Services organisation with 400 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using IdentityX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IdentityX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Mastercard | Banking and Financial Services | 35300 | $28.2B | United States | Daon | IdentityX | Identity and Access Management (IAM) | 2016 | n/a |
In 2016, Mastercard implemented Daon IdentityX as part of its Identity and Access Management (IAM) approach to power biometric-backed payment authentication. Mastercard positioned Daon IdentityX as one of the authentication technologies behind Mastercard Identity Check, also known as Selfie Pay, to support payments and authentication business functions across the U.S., Canada and parts of Europe.
Daon IdentityX was deployed to provide biometric enrollment, facial recognition based selfie verification, liveness detection and biometric verification workflows consistent with Identity and Access Management (IAM) capabilities. The implementation concentrated on mobile and card not present authentication scenarios, with Daon IdentityX handling verification decisioning and biometric credential lifecycle tasks within those flows.
IdentityX was integrated into Mastercard Identity Check authentication flows and the broader payment authorization path to serve as an authentication layer within Mastercard's payment ecosystem. The engagement and regional rollout were announced in 2016 through Daon and Mastercard press coverage during the Identity Check program rollout, establishing IdentityX as a component of Mastercard's biometric authentication stack.
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Tonik Bank | Banking and Financial Services | 400 | $50M | Philippines | Daon | IdentityX | Identity and Access Management (IAM) | 2020 | n/a |
In 2020, Tonik Bank partnered with Daon to deploy IdentityX as-a-service for all-digital customer onboarding and FIDO-based biometric authentication in the Philippines. Tonik Bank implemented IdentityX, leveraging Identity and Access Management (IAM) capabilities to support eKYC and to meet AML/KYC requirements within its finance and onboarding functions.
The deployment used cloud IdentityX onboarding and authentication components, including mobile biometric authentication and FIDO-based biometric factor support, to establish identity proofing during account opening and ongoing strong customer authentication. Implementation scope centered on mobile-first onboarding workflows, biometric capture and verification, and persistent biometric authentication sessions for customer access, consistent with Identity and Access Management (IAM) functional workflows.
Operational coverage focused on Tonik's digital-only banking operations in the Philippines, with IdentityX providing the authentication and eKYC layer for onboarding and ongoing access management in the bank's onboarding and finance areas. Governance emphasized embedding eKYC and AML/KYC requirements into onboarding flows and authentication policies, while Daon's cloud as-a-service model centralized identity orchestration and reduced the need for on-premises identity infrastructure.
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USAA (United Services Automobile Association) | Insurance | 38000 | $48.6B | United States | Daon | IdentityX | Identity and Access Management (IAM) | 2015 | n/a |
In 2015, USAA integrated Daon IdentityX into its member-facing mobile app. IdentityX, in the Identity and Access Management (IAM) category, was configured to provide mobile biometric authentication enabling face and voice logon and achieved a milestone of 1 million enrollments.
Implementation focused on mobile biometric enrollment and authentication workflows for member logon. Daon IdentityX was embedded into the mobile client to capture face and voice biometric samples, manage enrollment templates, and execute authentication flows, with configuration for enrollment orchestration, template lifecycle management, and authentication policy controls aligned to IAM practices.
The deployment operated across USAA's member-facing mobile channels within the U.S. financial services context, serving the member base for mobile authentication. IdentityX became a primary convenience authentication layer for mobile access, reducing reliance on passwords for members while enabling face and voice logon.
Operational rollout prioritized scaled enrollment and ongoing enrollment management, leading to the publicly reported 1 million enrollments milestone. Reported outcomes included improved convenience and reduced dependence on passwords for mobile access, with IdentityX delivering face and voice biometric logon for USAA members.
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Buyer Intent: Companies Evaluating IdentityX
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