List of IgniteTech AlertFind Customers
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United States
Since 2010, our global team of researchers has been studying IgniteTech AlertFind customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IgniteTech AlertFind for Critical Event Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IgniteTech AlertFind for Critical Event Management include: Allianz, a Germany based Banking and Financial Services organisation with 156626 employees and revenues of $140.34 billion, Southern Company, a United States based Utilities organisation with 28314 employees and revenues of $26.72 billion, PacificSource Health Plans, a United States based Insurance organisation with 1950 employees and revenues of $3.50 billion, Glen Eden Corporation, a United States based Professional Services organisation with 26 employees and revenues of $9.0 million and many others.
Contact us if you need a completed and verified list of companies using IgniteTech AlertFind, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Collaboration software purchases.
The IgniteTech AlertFind customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Collaboration software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Allianz | Banking and Financial Services | 156626 | $140.3B | Germany | IgniteTech | IgniteTech AlertFind | Critical Event Management | 2019 | n/a |
In 2019, Allianz implemented IgniteTech AlertFind, a Critical Event Management application used to coordinate emergency notifications and incident response. The implementation supported an Emergency Response Committee made up of senior and regional leaders, and it was used to oversee safety, business operations and administration for 190 employees affected by a large oil leak.
Allianz used IgniteTech AlertFind emergency notifications to organize conference calls, create contingency plans and reassign call center staff, leveraging mass notification and incident orchestration capabilities typical of Critical Event Management platforms. The deployment emphasized targeted notifications and conference call orchestration to maintain real-time communication and situational awareness across impacted teams.
Operational coverage included call center staff and business administration functions, with the Emergency Response Committee operating as the governance body that triggered AlertFind workflows and coordinated regional and senior leadership decisions. Workflows were restructured to route incident alerts into committee-led conference calls and contingency planning sessions, and communication ownership was centralized under the committee during the event.
The system kept employees up to date and the business on track during the incident, with Allianz relying on AlertFind to oversee the safety and operational continuity of the 190 impacted employees. Allianz Vice President Frank Garofalo said, "AlertFind is probably one of the best values an IT director can find today, a fraction of what we would have expected to pay to cover 1,600 employees nationwide."
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Glen Eden Corporation | Professional Services | 26 | $9M | United States | IgniteTech | IgniteTech AlertFind | Critical Event Management | 2017 | n/a |
In 2017, Glen Eden Corporation deployed IgniteTech AlertFind as a Critical Event Management application to provide emergency notification for the Glen Eden Sun Club resort in California. The resort selected AlertFind after evaluating 10 ENS solutions to mitigate high risk from wildfires and mudslides and to address road closures and other urgent situations affecting members.
The implementation configured IgniteTech AlertFind to support standard emergency notification workflows common to Critical Event Management, including mass notification, multi channel alerting via SMS, voice and email, contact list management for the membership population, scheduled messaging and automated escalation logic. Configuration focused on member-centric notification flows and message templates for wildfire, mudslide and closure scenarios to ensure rapid outbound communication.
Operational scope is centered on the Glen Eden Sun Club membership of approximately 300 members and the resort site in California, with notification governance built around curated contact lists and scenario based notification workflows. The deployment enabled the organization to reach its 300 members in the event of fires, mudslides, road closures and other urgent situations, with AlertFind serving as the primary emergency notification application.
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PacificSource Health Plans | Insurance | 1950 | $3.5B | United States | IgniteTech | IgniteTech AlertFind | Critical Event Management | 2016 | n/a |
In 2016 PacificSource Health Plans implemented IgniteTech AlertFind as its Critical Event Management application. The deployment was part of a company wide rollout managed by the internal Application Administrator based in Bend, OR, who was responsible for multiple servers and their applications, vendor coordination for third party applications, upgrades and patching, and end user training and documentation.
The IgniteTech AlertFind implementation was configured to support standard Critical Event Management workflows, including mass notification, incident alerting, and contact group management, with administrative control across multiple on premises servers. User acceptance testing artifacts and UAT apps were created and tracked through the organization’s ServiceNow ITSM instance, and Help Desk ticket conversion activities were executed in parallel to centralize incident and change records during the rollout.
Operational governance centered on centralized administration, scheduled upgrade and patching processes, vendor engagement for third party support, and creation of training and documentation to support company wide adoption. Ongoing administration responsibilities for IgniteTech AlertFind remained within IT operations, aligning notification and incident workflows with established ITSM processes managed in ServiceNow.
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Utilities | 28314 | $26.7B | United States | IgniteTech | IgniteTech AlertFind | Critical Event Management | 2017 | n/a |
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