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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

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List of IgniteTech FogBugz Customers

Ignite Technologies
Location
2028 E Ben White Blvd, Suite 240-2650,
Austin, 78741, TX,
United States
Website
https://www.ignitetech.ai/
Phone
1 800-248-0027
Artw industry
Professional Services
Employee
300
Revenue
$43M

Since 2010, our global team of researchers has been studying IgniteTech FogBugz customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased IgniteTech FogBugz for Application Lifecycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using IgniteTech FogBugz for Application Lifecycle Management include: Priority Software, a Israel based Professional Services organisation with 500 employees and revenues of $60.0 million, Bitbot Software Australia, a Australia based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.

Contact us if you need a completed and verified list of companies using IgniteTech FogBugz, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The IgniteTech FogBugz customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bitbot Software Australia Professional Services 10 $1M Australia IgniteTech IgniteTech FogBugz Application Lifecycle Management 2008 n/a
In 2008, Bitbot Software Australia implemented IgniteTech FogBugz for Application Lifecycle Management. Public evidence cited in a Redmine discussion includes a FogBugz ticket URL, indicating IgniteTech FogBugz was used for incoming-email case tracking to handle customer issues in Australia. The implementation emphasized support and email-to-case ticketing capabilities, with incoming-email workflows creating and routing cases for support teams. IgniteTech FogBugz provided issue tracking, case lifecycle management, and email parsing for automated ticket creation, functions that align with Application Lifecycle Management workflows. Operational coverage focused on customer support and service functions at Bitbot Software Australia, as reflected by the publicly referenced ticket URL. The public source for the reference is https://www.redmine.org/issues/2230.
Priority Software Professional Services 500 $60M Israel IgniteTech IgniteTech FogBugz Application Lifecycle Management 2019 n/a
In 2019 Priority Software implemented IgniteTech FogBugz as its Application Lifecycle Management platform to centralize customer support case tracking. The deployment is scoped to customer support and helpdesk operations in the United States and is documented on Priority Software's public support site. Priority Software uses Manuscript, formerly FogBugz, to track all customer support requests and to provide email-to-case acknowledgements in the United States. The implementation leverages ticketing and case tracking capabilities common to Application Lifecycle Management products, with configuration focused on automated email intake, case creation, and acknowledgement messaging to customers. Operationally the system centralizes ticketing for the support organization, standardizing case intake and routing workflows for US support teams. The support site references the module usage and confirms the platform is used for case tracking and email-to-case processing as the primary means of support ticket capture and initial triage.
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Buyer Intent: Companies Evaluating IgniteTech FogBugz

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FAQ - APPS RUN THE WORLD IgniteTech FogBugz Coverage

IgniteTech FogBugz is a Application Lifecycle Management solution from IgniteTech.

Companies worldwide use IgniteTech FogBugz, from small firms to large enterprises across 21+ industries.

Organizations such as Priority Software and Bitbot Software Australia are recorded users of IgniteTech FogBugz for Application Lifecycle Management.

Companies using IgniteTech FogBugz are most concentrated in Professional Services, with adoption spanning over 21 industries.

Companies using IgniteTech FogBugz are most concentrated in Israel and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IgniteTech FogBugz across Americas, EMEA, and APAC.

Companies using IgniteTech FogBugz range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of IgniteTech FogBugz include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified IgniteTech FogBugz customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Application Lifecycle Management.