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Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of IgniteTech @Hand Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Dalkia Manufacturing 20000 $7.0B France IgniteTech IgniteTech @Hand Apps Development 2020 n/a In 2020, Dalkia implemented IgniteTech @Hand to deploy Gensym G2 Enterprise across its European expert system hub and spoke operations. The IgniteTech @Hand implementation targeted expert system orchestration and is categorized under Apps Development, with a primary focus on operational resilience and knowledge engine consolidation. The deployment centralized the G2 Enterprise knowledge engine as a hub for distributed rule execution, configured for site level state synchronization and optimized load sequencing to improve runtime availability. Functional capabilities documented include rule based automation, real time state management, and event driven orchestration aligned to expert system workflows. The case study documents deployment across groups of sites in Europe and explicitly references IgniteTech Platinum support as part of the engagement, with IgniteTech services involvement indicated in the project materials. Operational coverage extended to field sites and central operations teams, reorienting site orchestration and control workflows toward centralized expert system governance. Outcomes called out in the case study included dramatic improvements in load times and reductions in downtime, for example groups of sites that previously took 13 hours to load were reduced to approximately 2.5 hours. The implementation of IgniteTech @Hand with G2 Enterprise is presented as delivering improved system responsiveness and more continuous site operations.
Dell Manufacturing 108000 $95.6B United States IgniteTech IgniteTech @Hand Apps Development 2015 n/a In 2015, Dell implemented IgniteTech @Hand in an Apps Development context to strengthen reliability for Dell.com e-commerce database operations. Public IgniteTech partner materials identify Dell as a ScaleArc customer, with ScaleArc used to protect Dell.com’s e-commerce SQL Server environment in the United States. ScaleArc was deployed as a database traffic orchestration layer fronting SQL Server, providing connection management, transparent maintenance routing, and high availability controls consistent with Apps Development operational tooling. The implementation leveraged ScaleArc capabilities such as connection pooling, failover orchestration, and query routing to minimize disruption during maintenance windows. Operational coverage focused on Dell.com e-commerce traffic in the United States, specifically to sustain peak event and high-traffic shopping periods. The deployment targeted database availability and continuity for web and e-commerce operations, integrating at the SQL Server tier. Operational governance appears to have included orchestration of maintenance through the ScaleArc layer and coordination between web operations and database teams, with inferred involvement of IgniteTech professional services or the IgniteTech @Hand offering for deployment and support, though the cited case study does not explicitly document professional services engagement. The cited materials report zero-downtime maintenance and 100% uptime for high-traffic events.
Nasdaq Banking and Financial Services 9162 $4.6B United States IgniteTech IgniteTech @Hand Apps Development 2016 n/a In 2016 Nasdaq implemented IgniteTech @Hand, leveraging ScaleArc, now part of IgniteTech, to enable zero downtime infrastructure migration and continuous availability. The deployment focused on Nasdaq's mission critical trading and transaction applications in the United States, addressing availability during infrastructure change windows. Configuration centered on ScaleArc capabilities surfaced through IgniteTech @Hand, including connection management, query routing and failover orchestration to sustain application availability during migration events. Functional workstreams emphasized persistent database connectivity and session continuity within application stacks to avoid interruption of trading and transaction processing. Operational coverage included trading operations and transaction processing functions, with direct integration into mission critical application flows to preserve session continuity during infrastructure moves. Nasdaq is listed as a ScaleArc customer in IgniteTech partner materials, and the IgniteTech @Hand use case sits within IgniteTech's Apps Development portfolio, with improvements in uptime during migrations reported in vendor materials.
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