List of Incident IQ iiQ Assets Customers
InComm Conferencing
208 Harristown Road, Ste. 202,
Glen Rock, 07452, NJ,
United States
Glen Rock, 07452, NJ,
United States
1 877-804-2062
Communications
50
$5M
Since 2010, our global team of researchers has been studying Incident IQ iiQ Assets customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Incident IQ iiQ Assets for Hardware Asset Management (HAM), IT Asset Management (ITAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Incident IQ iiQ Assets for Hardware Asset Management (HAM), IT Asset Management (ITAM) include: Enumclaw School District, a United States based Education organisation with 3500 employees and revenues of $850.0 million, Calcasieu Parish School Board, a United States based Education organisation with 5400 employees and revenues of $551.0 million, New Hanover County Schools, a United States based Education organisation with 3608 employees and revenues of $398.0 million, Eagle Mountain-Saginaw ISD, a United States based Education organisation with 2667 employees and revenues of $317.0 million, Rankin County School District, a United States based Education organisation with 2699 employees and revenues of $204.0 million and many others.
Contact us if you need a completed and verified list of companies using Incident IQ iiQ Assets, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Incident IQ iiQ Assets customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Calcasieu Parish School Board | Education | 5400 | $551M | United States | InComm Conferencing | Incident IQ iiQ Assets | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2022 | n/a | In 2022, Calcasieu Parish School Board implemented Incident IQ iiQ Assets to support district-wide hardware tracking and help ticket workflows across its preK-12 operations. The deployment addressed scale issues arising from a one-to-one device initiative for a district serving over 30,000 students, and the implementation targeted Hardware Asset Management (HAM),IT Asset Management (ITAM) use cases while replacing an antiquated homegrown toolset in day-to-day IT operations. The Incident IQ iiQ Assets installation centered on deployment and collection tooling, notably the Rollout Scout workflow for scanning student IDs and asset tags to perform device checkout and check-in operations. Configuration included asset tagging, label issuance, and simple scanner-based procedures that enabled staff with minimal training to run large scale deployments, and the platform’s Fee Tracker modular application was configured to attach school-related fees to users, assets, and tickets for repair and replacement workflows. Integrations were implemented using Incident IQ’s API-driven connectors, explicitly linking asset records to the district Microsoft Intune MDM instance so technicians could locate and manage devices from within tickets. The unified Incident IQ iiQ Assets interface consolidated student, asset, account, and fee data into a single dashboard, streamlining help desk triage for technicians, two hardware repair engineers, and the broader IT support team across all schools and sites in the district. Governance and process changes included formalizing device checkout policies, incorporating fee assessment into ticket workflows, and using saved report views for state compliance queries. The IT leadership used analytics and dashboard exports from Incident IQ iiQ Assets to quantify ticket volumes and mean time data for a board presentation, an exercise that resulted in the school board approving seven additional IT positions. Vendor onboarding and responsive support were cited as operational enablers during rollout and ongoing platform use. | |
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Coweta Public School | Education | 200 | $35M | United States | InComm Conferencing | Incident IQ iiQ Assets | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2022 | n/a | In 2022, Coweta Public School implemented Incident IQ iiQ Assets, a solution in the Hardware Asset Management (HAM),IT Asset Management (ITAM) category, to consolidate device tracking and help ticketing across the district. Coweta Public School serves over 3,500 students in northeast Oklahoma and operates a six person IT department that moved from fragmented spreadsheets, email ticketing, and a homegrown system toward a centralized asset and workflow platform. Onboarding began in March 2022 with an accelerated timeline to have device issuance and ticketing ready for the 2022/2023 school year, reflecting an expedited operational go live requirement. Incident IQ iiQ Assets was positioned to address audit and compliance visibility gaps while enabling routine device issuance workflows. The implementation focused on core Hardware Asset Management and IT Asset Management capabilities, including bulk and manual asset import, data validation during ingestion, asset history consolidation, and integrated help ticket workflows. Incident IQ iiQ Assets configured knowledge base linkage to ticket intake, with a custom field prompting end users to confirm whether an article resolved their issue, a workflow intended to increase self service and ticket deflection. The team also used reporting and analytics modules to produce site level visibility for principals and to surface asset and service trends for district IT operations. Integration work emphasized API based connections to K 12 systems, specifically K 12 mobile device management and student information systems, and included practical integrations with Google and PowerSchool to ingest student and staff records. These integrations were used to enrich asset records with assignment and user context, enabling a single pane of glass that connects hardware data to ticket histories. Operational coverage was district wide, supporting device issuance and school site reporting while remaining scaled to a small IT team. Governance and process changes included adoption of standardized ticket intake flows, knowledge base driven self service prompts, and data validation steps in import workflows to clean and normalize inventory information. The district reported faster onboarding to the new platform and improved visibility through Incident IQ iiQ Assets, with the implementation completed to meet the district timeline and to enable day one readiness for the new school year. | |
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Democracy Prep Public Schools | Education | 400 | $70M | United States | InComm Conferencing | Incident IQ iiQ Assets | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2022 | n/a | In 2022, Democracy Prep Public Schools deployed Incident IQ iiQ Assets to centralize its help ticketing and device tracking. The rollout addressed a distributed environment spanning 24 public charter schools across five states, where support had previously been managed through email inboxes and Asana leading to lost or unanswered requests, and it implemented Incident IQ iiQ Assets as a Hardware Asset Management (HAM),IT Asset Management (ITAM) solution for the district. The implementation emphasized core modules for ticketing, asset inventory, and workflow automation. Incident IQ iiQ Assets was configured with automated Rules Engine workflows that route tickets by category and assign ownership, bespoke views and filters to organize queues by location and team, and native mobile client access for iOS and Android to allow technicians to manage tickets and assets on the move. Architecturally the deployment leverages API-driven integrations, explicitly connecting to the district Google Workspace domain to import assets and to the district FileWave MDM to enable device assignment and checkout without context switching. Access controls were scoped by location so Operations Managers can view assets assigned to their specific campuses, while IT and data teams use the platform to enforce assignment and lifecycle processes across the multi-state footprint. Governance and process changes focused on clarifying ownership and reducing ticket loss, with the data team using automated rules to assign tickets to specific representatives, and IT using location-based automations for team-level routing. The outcome reported by Democracy Prep included centralized communication and request tracking, streamlined assignment and reassignment of work, improved visibility into asset location and status across campuses, and fewer missed tickets and handoff ambiguities. | |
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Education | 2667 | $317M | United States | InComm Conferencing | Incident IQ iiQ Assets | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2022 | n/a |
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Education | 3500 | $850M | United States | InComm Conferencing | Incident IQ iiQ Assets | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2021 | n/a |
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Education | 1675 | $145M | United States | InComm Conferencing | Incident IQ iiQ Assets | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2021 | n/a |
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Education | 3608 | $398M | United States | InComm Conferencing | Incident IQ iiQ Assets | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2023 | n/a |
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Education | 2699 | $204M | United States | InComm Conferencing | Incident IQ iiQ Assets | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2022 | n/a |
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Education | 594 | $65M | United States | InComm Conferencing | Incident IQ iiQ Assets | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2021 | n/a |
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Education | 250 | $36M | United States | InComm Conferencing | Incident IQ iiQ Assets | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2021 | n/a |
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Buyer Intent: Companies Evaluating Incident IQ iiQ Assets
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Incident IQ iiQ Assets. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Incident IQ iiQ Assets for Hardware Asset Management (HAM), IT Asset Management (ITAM) include:
- Armstrong School District, a United States based Education organization with 784 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Incident IQ iiQ Assets Coverage
Incident IQ iiQ Assets is a Hardware Asset Management (HAM), IT Asset Management (ITAM) solution from InComm Conferencing.
Companies worldwide use Incident IQ iiQ Assets, from small firms to large enterprises across 21+ industries.
Organizations such as Enumclaw School District, Calcasieu Parish School Board, New Hanover County Schools, Eagle Mountain-Saginaw ISD and Rankin County School District are recorded users of
Incident IQ iiQ Assets for Hardware Asset Management (HAM), IT Asset Management (ITAM).
Companies using Incident IQ iiQ Assets are most concentrated in Education, with adoption spanning over 21 industries.
Companies using Incident IQ iiQ Assets are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Incident IQ iiQ Assets across Americas, EMEA, and APAC.
Companies using Incident IQ iiQ Assets range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 40%, large organizations with 1,001-10,000 employees - 60%, and global enterprises with 10,000+ employees - 0%.
Customers of Incident IQ iiQ Assets include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Incident IQ iiQ Assets customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Hardware Asset Management (HAM), IT Asset Management (ITAM).