List of Incotec myIncoservice CMMS Customers
Strasbourg, 67400,
France
Since 2010, our global team of researchers has been studying Incotec myIncoservice CMMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Incotec myIncoservice CMMS for Computerized Maintenance Management (CMMS) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Incotec myIncoservice CMMS for Computerized Maintenance Management (CMMS) include: Carrefour France, a France based Retail organisation with 80000 employees and revenues of $46.02 billion, Omnicell, a United States based Professional Services organisation with 4160 employees and revenues of $1.13 billion, Alteca, a France based Professional Services organisation with 154 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Incotec myIncoservice CMMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Alteca | Professional Services | 154 | $20M | France | Incotec Software | Incotec myIncoservice CMMS | Computerized Maintenance Management (CMMS) | 2019 | n/a | In 2019, Alteca implemented Incotec myIncoservice CMMS to modernize its maintenance and after sales management, deploying a solution in the Computerized Maintenance Management (CMMS) category. The implementation for Alteca centered on field service and internal maintenance orchestration using Incotec myIncoservice CMMS as the core application. The deployment included Incotec’s web ticketing platform, the planning module, and the SmartService mobile app for field technicians, configured to support ticket lifecycle management, technician dispatching, and on site execution. Configuration work aligned the planning module with operational scheduling and the web ticketing platform to capture intervention requests, enabling traceable service records and technician updates from SmartService. The France rollout incorporated HR and billing integrations to improve planning accuracy, ticket traceability, and invoicing automation, connecting workforce availability with scheduling and linking completed interventions to billing processes. Operational scope covered maintenance and after sales teams, with integrations touching HR and finance systems to streamline resource allocation and revenue capture workflows. Governance and rollout details emphasized operational traceability and invoicing alignment, with vendor published documentation on results; Incotec published a case study in June 2021 describing improvements in planning, ticket traceability, and invoicing automation. The program positioned Incotec myIncoservice CMMS as the centralized system of record for Alteca’s intervention management and billing handoff. | |
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Carrefour France | Retail | 80000 | $46.0B | France | Incotec Software | Incotec myIncoservice CMMS | Computerized Maintenance Management (CMMS) | 2020 | n/a | In 2020, Carrefour France implemented Incotec myIncoservice CMMS as a national service management platform for Carrefour Market, recorded on Incotec Software customer references. The deployment aligned with the Computerized Maintenance Management (CMMS) category and concentrated on centralizing store-level maintenance and after-sales service intake across Carrefour Market sites in France, positioning Incotec myIncoservice CMMS as the primary tool for service order lifecycle management. The vendor listing identifies Carrefour Market as a national SAV customer, indicating a countrywide operational scope within France. Carrefour Market’s use of Incotec myIncoservice CMMS emphasizes ticketing, planning, and GMAO/SAV functionality to standardize service request intake, schedule technician work, and maintain asset and intervention records. Operational coverage focused on store service operations, with workflows configured for centralized ticket creation, technician coordination, and SLA tracking, supporting frontline facilities and store operations teams. Governance changes implied by the implementation include unified service workflows and centralized operational oversight for maintenance and after-sales service management across Carrefour Market in France. | |
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Omnicell | Professional Services | 4160 | $1.1B | United States | Incotec Software | Incotec myIncoservice CMMS | Computerized Maintenance Management (CMMS) | 2021 | n/a | In 2021, Omnicell deployed Incotec myIncoservice CMMS, a Computerized Maintenance Management (CMMS) application. The deployment emphasized multilingual support and included the SmartService mobile app to extend field access and unify international after sales and support operations. The implementation configured ticketing, planning, and maintenance contract management modules inside Incotec myIncoservice CMMS, aligning service ticket lifecycle workflows with field technician scheduling. Configuration focused on ticket traceability and coordinated planning capabilities typical of Computerized Maintenance Management (CMMS) solutions to support dispatch and service order orchestration. Operational coverage targeted users in the United Kingdom, Italy, and Australia, bringing after sales, field service, and customer support teams onto a single service management platform. Mobile access via the SmartService mobile app provided technicians with in-field visibility into planned work and active tickets, supporting coordinated technician planning across sites in those countries. Governance-centered activity standardized service management processes, centralizing ticket traceability and planning rules to improve cross‑site coordination. Reported outcomes from the deployment included improved ticket traceability and better coordinated field technician planning as explicit service improvements. |
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