Omnicell
590 East Middlefield Road,
Mountain View, 94043, CA,
United States
Mountain View, 94043, CA,
United States
1 650-251-6100
Professional Services
Omnicell Technographics
Omnicell Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Omnicell and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4160 Omnicell employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Omnicell has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, ADP Workforce Now for Core HR in 2011, Incotec myIncoservice CMMS for Computerized Maintenance Management (CMMS) in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Omnicell is running and its propensity to invest more and deepen its relationship with SAP , ADP , Docebo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Omnicell revenues, which have grown to $1.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Omnicell intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Omnicell Tech Stack and Enterprise Applications
Omnicell ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015, Omnicell implemented SAP ERP ECC 6.0 as its ERP Financial system. The engagement provided project functional expertise and guidance across Financial Accounting and Controlling to establish consolidated financial processes and core accounting ledgers.
Workstreams focused on SAP ECC module configuration for Consolidations, General Ledger, Accounts Payable, Accounts Receivable, Cost Center Accounting, and Profit Center Accounting. Configuration activities emphasized chart of accounts design, GL posting rules and validation, AP invoice to pay controls, AR billing and receivables aging workflows, cost center hierarchies, profit center mapping, and consolidation ledger structures. Standard ERP Financial capabilities were applied to enforce accounting policy consistency and ledger reconciliation discipline.
Operational coverage centered on Omnicell finance and controlling functions, with the SAP ERP ECC 6.0 deployment supporting month end close sequencing, statutory and management reporting touchpoints, intercompany accounting, and cost allocation processes. The implementation aligned consolidation routines with the financial close calendar and integrated profit center and cost center reporting into management reporting feeds. Functional expertise guided configuration of master data, period close controls, and reconciliation workflows.
Governance emphasized module level functional ownership, staged configuration and unit testing, and documented cutover procedures for GL and consolidation processes. Project guidance blended hands on module configuration advice with finance process governance to ensure control points were embedded in SAP ERP ECC 6.0.
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Expense Management | ERP |
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2015 | 2015 |
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Omnicell HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2011 | 2018 |
In 2011, Omnicell implemented ADP Workforce Now as its Core HR platform to manage payroll and time management workflows. The deployment was used to process and audit biweekly payroll runs, review time sheets, process pay data entries, and generate change reports to validate system changes. ADP Workforce Now served as the centralized HRIS and payroll processing application for Payroll and HR operations.
Operational procedures included coordinated reviews between payroll administrators and HR staff, with the Payroll Administrator collaborating on pay data entry and audit tasks inside ADP Workforce Now. Governance activity centered on running change reports and exception workflows to ensure accuracy of all system changes and payroll runs. The implementation emphasized payroll processing, time and attendance validation, and audit controls within Omnicell's Core HR environment.
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Core HR | HCM |
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2014 | 2018 |
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Learning and Development | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Omnicell ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Incotec Software | Legacy | Incotec myIncoservice CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Omnicell deployed Incotec myIncoservice CMMS, a Computerized Maintenance Management (CMMS) application. The deployment emphasized multilingual support and included the SmartService mobile app to extend field access and unify international after sales and support operations.
The implementation configured ticketing, planning, and maintenance contract management modules inside Incotec myIncoservice CMMS, aligning service ticket lifecycle workflows with field technician scheduling. Configuration focused on ticket traceability and coordinated planning capabilities typical of Computerized Maintenance Management (CMMS) solutions to support dispatch and service order orchestration.
Operational coverage targeted users in the United Kingdom, Italy, and Australia, bringing after sales, field service, and customer support teams onto a single service management platform. Mobile access via the SmartService mobile app provided technicians with in-field visibility into planned work and active tickets, supporting coordinated technician planning across sites in those countries.
Governance-centered activity standardized service management processes, centralizing ticket traceability and planning rules to improve cross‑site coordination. Reported outcomes from the deployment included improved ticket traceability and better coordinated field technician planning as explicit service improvements.
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Field Service Management | ERP Services and Operations |
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2023 | 2023 |
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Omnicell AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Omnicell Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Omnicell Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Omnicell Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2019 | 2019 |
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Intelligent Document Processing | Content Management |
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2017 | 2017 |
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Omnicell CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Omnicell ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Omnicell SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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Omnicell TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Omnicell PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Omnicell IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Omnicell CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Omnicell
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Vice President, Human Resources | VP | HR | |
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Human Resources Director, Compensation and HR Business Partner | Director | HR | |
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Director Human Resources/Business Partner | Director | HR | |
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Senior Director, Human Resources, HRBP, Talent Acquisition | Director | HR | |
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Manager, Sales Analytics | Manager | Sales | |
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Manager IS Apps & Data Informatics/B.I., Info Technology | Manager | IT | |
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Senior Director Information Technology | Director | IT | |
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Director of International Sales | Director | Finance | |
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Vice President of Sales- North America East | VP | Sales | |
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Director of Sales | Director | Finance | |
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Executive Vice President, Field Operations | VP | Finance | |
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Director of Operations | Director | Finance | |
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Senior Director of Operations | Director | Operations | |
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Chairman, President, Chief Executive Officer, and Founder | CXO | Finance | |
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SVP, Chief Customer Officer, NA | CXO | Customer Service | |
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Director, Customer Success | Director | Customer Service | |
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Customer Experience Manager | Manager | Customer Service | |
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Senior Manager, Customer Experience | Manager | Customer Service | |
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Customer Success Manager | Manager | Customer Service | |
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Chief Information Officer | CXO | IT | |
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Senior Director, Transformation | Director | IT | |
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Executive Vice President & Chief Financial Officer | CXO | Finance | |
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SVP, Chief Accounting Officer & Corporate Controller | CXO | Finance | |
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Vice President, Corporate FP&A and Assistant Controller | VP | Finance | |
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Senior Director of Accounting and Accounts Payable | Director | Finance | |
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Senior Manager Accounts Payable | Manager | Finance | |
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Senior Vice President, Robotics & Automation | VP | IT | |
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Apps Being Evaluated by Omnicell Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Omnicell IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Omnicell digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Omnicell Technographics
Omnicell is a Professional Services organization based in United States,
with around 4160 employees and annual revenues of $1.13 billion.
Omnicell operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, ADP Workforce Now and Incotec myIncoservice CMMS,
covering areas like ERP Financial, Core HR and Computerized Maintenance Management (CMMS).
Omnicell has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, ADP and Incotec Software.
Omnicell recently adopted applications including
Docebo LMS in 2023, myIncoservice in 2023 and Zoominfo Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Omnicell’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Omnicell’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Omnicell technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.