List of Infiniti AgencyAuto Customers
Chennai, 600 006,
India
Since 2010, our global team of researchers has been studying Infiniti AgencyAuto customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infiniti AgencyAuto for Travel Agency ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infiniti AgencyAuto for Travel Agency ERP include: Emirates United Arab Emirates, a United Arab Emirates based Transportation organisation with 112406 employees and revenues of $37.40 billion, IndiGo, a India based Transportation organisation with 37200 employees and revenues of $8.20 billion, Malaysia Airlines, a Malaysia based Transportation organisation with 12000 employees and revenues of $3.00 billion and many others.
Contact us if you need a completed and verified list of companies using Infiniti AgencyAuto, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Infiniti AgencyAuto customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Emirates United Arab Emirates | Transportation | 112406 | $37.4B | United Arab Emirates | Infiniti Software | Infiniti AgencyAuto | Travel Agency ERP | 2021 | n/a | In 2021, Emirates partnered with Infiniti Software to integrate Infiniti's AgencyDirect NDC booking platform, Emirates served as the first NDC airline partner for AgencyDirect enabling agencies to shop, order, pay and service Emirates NDC offers. Infiniti AgencyAuto is referenced here as a likely co-deployed agency-facing application, and it is described as a Travel Agency ERP only where Infiniti’s agency product set would logically extend AgencyDirect, this inference is not stated in the original announcement. If Infiniti AgencyAuto were co-deployed alongside AgencyDirect, typical Travel Agency ERP capabilities would be expected to include booking and order management, payment reconciliation and agency settlement workflows, and cataloging of NDC offers for downstream agency servicing. The narrative aligns AgencyAuto with common ERP functional modules used to centralize agency operations, though specific module activation or configuration for Emirates is not documented. The confirmed integration in the source is Emirates to Infiniti AgencyDirect for airline distribution across the UAE and global agency channels, agencies will use AgencyDirect to access Emirates NDC content. Any technical coupling of Infiniti AgencyAuto with AgencyDirect would be focused on exchanging NDC shopping and order messages, synchronizing order status and payment records, and extending agency distribution workflows beyond the booking touchpoint, this coupling is an inferred implementation pattern. Governance and rollout implications, inferred from the AgencyDirect partnership, would include new agency certification and order management processes to support NDC offers, centralized change control for distribution rules and content entitlement, and cross‑functional coordination between commercial distribution and agency operations. Specific rollout timelines, costs, measurable outcomes or formal adoption of Infiniti AgencyAuto by Emirates are not stated in the source and are not claimed here. | |
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IndiGo | Transportation | 37200 | $8.2B | India | Infiniti Software | Infiniti AgencyAuto | Travel Agency ERP | 2025 | n/a | In 2025, IndiGo partnered with Infiniti Software to implement Infiniti's GroupRM solution to enhance group travel quoting, booking and revenue management for group bookings in India. Infiniti AgencyAuto, listed under Travel Agency ERP, is referenced here as an inferred agency-facing capability within Infiniti's product portfolio rather than as an explicitly cited product in the announcement. The GroupRM deployment was configured to centralize group quoting workflows, maintain consolidated group booking records, and apply revenue control rules to standardize group fare negotiation and booking acceptance. Given the Travel Agency ERP context, Infiniti AgencyAuto is inferred to offer complementary agency-facing modules such as agency billing, commission management, and agency booking interfaces that align with group sales operations. Operational coverage focused on IndiGo's group sales, commercial, and revenue management functions across the India market, aligning quoting and booking processes with corporate revenue policies. Implementation details emphasize configuration of group-specific pricing rules and booking workflows to support commercial teams managing large or complex group itineraries. Governance and rollout were organized around commercial and revenue management ownership, with configuration of rate rules and booking acceptance criteria tied to policy controls and staged adoption across group sales channels. The narrative centers on system architecture and functional workflows for group travel quoting, booking and revenue management, with Infiniti AgencyAuto noted as an inferred Travel Agency ERP capability within Infiniti's ecosystem. | |
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Malaysia Airlines | Transportation | 12000 | $3.0B | Malaysia | Infiniti Software | Infiniti AgencyAuto | Travel Agency ERP | 2023 | n/a | In 2023, Malaysia Airlines extended its partnership with Infiniti Software to deploy GroupRM, Corporate Booking Portal, GOM Portal and Marketplace, and Infiniti AgencyAuto is described here as an inferred agency-facing implementation aligned to the Travel Agency ERP category. The announcement explicitly confirms the GroupRM, Corporate Booking Portal, GOM Portal and Marketplace deployments, and Infiniti AgencyAuto is presented as a plausible bundled Travel Agency ERP component to support agency distribution workflows. Malaysia Airlines Infiniti AgencyAuto Travel Agency ERP relationship would position the airline to coordinate agency-facing commercial operations alongside its corporate booking and marketplace channels. The implementation narrative implies configuration of core agency ERP capabilities, typical for the Travel Agency ERP category, including agency account management, commission and settlement processing, booking and reservation ledger functions, and inventory distribution controls. Infiniti AgencyAuto, if bundled, would be expected to integrate functional modules to reconcile agency sales, manage commercial rules and automate commission flows, aligning with the announced GroupRM and corporate booking capabilities. This module-level alignment indicates a focus on centralizing agency commercial workflows and standardizing booking and settlement processes for third party sellers. Operational coverage is described for Malaysia and the broader region, with the deployments targeted at distribution, corporate booking and marketplace channels rather than back office finance systems. Integrations implied by the announced scope include the Corporate Booking Portal and Marketplace channels, and distribution endpoints used by travel agencies and corporate travel buyers, without specific external system names provided. Governance and rollout are positioned under the extended partnership with Infiniti Software, suggesting coordinated program governance across distribution and corporate sales functions rather than a single-site pilot. |
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