List of Inflection PLG Customers
Seattle, 98116, WA,
United States
Since 2010, our global team of researchers has been studying Inflection PLG customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Inflection PLG for Marketing Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Inflection PLG for Marketing Automation include: Sendoso, a United States based Professional Services organisation with 500 employees and revenues of $125.0 million, Sauce Labs, a United States based Professional Services organisation with 500 employees and revenues of $80.0 million, Nylas, a United States based Professional Services organisation with 350 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Inflection PLG, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Inflection PLG customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Nylas | Professional Services | 350 | $60M | United States | Inflection.io | Inflection PLG | Marketing Automation | 2024 | n/a |
In 2024, Nylas adopted Inflection PLG for product onboarding and lifecycle campaigns. The deployment scoped to the United States shifted onboarding workflows that had been executed as a time based Marketo drip to event driven product onboarding targeted at increasing free to paid conversions.
Inflection PLG was implemented as a Marketing Automation platform with event driven campaign orchestration, behavioral segmentation, and lifecycle orchestration configured to trigger email and in product touchpoints from product usage signals. Configurations emphasized product led growth flows, cadence automation, and funnel stage progression to capture conversion intent and to guide trial users toward paid plans.
Operational ownership was aligned to product and growth marketing teams, with campaign governance built around experimentation, conversion focused KPIs, and iterative refinement during the U.S. rollout. The vendor case study reports an 80 percent increase in free to paid conversions after switching to Inflection PLG.
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Sauce Labs | Professional Services | 500 | $80M | United States | Inflection.io | Inflection PLG | Marketing Automation | 2025 | n/a |
In 2025, Sauce Labs deployed Inflection PLG, implementing Marketing Automation to turn product signals into sales alerts, personalized onboarding, and expansion journeys. The rollout prioritized making in product events actionable for Sales, Marketing, and Customer Success teams across the United States.
Inflection PLG was configured to ingest product events in real time and map signal categories to workflow triggers, powering sales alerting, journey orchestration for onboarding, and expansion campaign logic. Implemented functional capabilities included event driven alerting, personalized onboarding sequences, and rules based expansion journeys tied to product usage signals.
The implementation integrated product event streams with Salesforce and Slack to route alerts into CRM opportunity workflows and to surface signals directly in sales and management communication channels. Operational coverage focused on Sales, Marketing, and CS teams in the United States, embedding product signal routing into GTM and retention workflows.
Governance involved aligning alert thresholds, playbook handoffs, and campaign templates across product, marketing, and sales to ensure signal quality and repeatable execution. The vendor case study reports Inflection PLG outcomes including real time alerts surfacing eight new opportunities in six weeks, onboarding click through rate rising about 75 percent, and campaigns generating return to activity and six figure ARR impacts in the United States.
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Sendoso | Professional Services | 500 | $125M | United States | Inflection.io | Inflection PLG | Marketing Automation | 2024 | n/a |
In 2024, Sendoso implemented Inflection PLG in the Marketing Automation category. The deployment provided Sendoso marketing direct access to product data and removed the need for engineering driven list pulls, enabling the marketing team to create product led journeys and personalized campaigns without engineering bottlenecks.
Inflection PLG was configured to expose product signals into marketing workflows, supporting product data driven journey orchestration, audience building from product events, and campaign personalization based on user state. Functional emphasis in the implementation centered on rapid creation of product led journeys and self service campaign tooling for marketing, aligned with standard Marketing Automation capabilities for orchestration and segmentation.
Rollout occurred in early 2024 with operational scope focused on United States marketing and product adoption initiatives, and governance changes eliminated engineering driven list requests in favor of direct marketing access to product data. According to the vendor case study, Sendoso moved from struggling to launch a single product data campaign to running a suite of journeys that drove adoption and contributed to improved NRR in the United States.
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