List of Influitive Community Customers
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United States
Since 2010, our global team of researchers has been studying Influitive Community customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Influitive Community for Community Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Influitive Community for Community Management include: Sage, a United Kingdom based Professional Services organisation with 11574 employees and revenues of $2.96 billion, ICE Mortgage Technology, a United States based Professional Services organisation with 1800 employees and revenues of $2.02 billion and many others.
Contact us if you need a completed and verified list of companies using Influitive Community, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Influitive Community customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ICE Mortgage Technology | Professional Services | 1800 | $2.0B | United States | Influitive | Influitive Community | Community Management | 2020 | n/a |
In 2020, ICE Mortgage Technology implemented Influitive Community to centralize its customer advocacy and engagement under the Community Management category. The deployment established Ellie Elite as the company hub for advocacy, bringing together 3,681 advocates from 1,300 companies, roughly 80 percent of whom are customers, to foster relationship building across mortgage lenders and brokerages.
The implementation leveraged core Influitive Community capabilities including challenge-based advocacy workflows, scheduled and unlocked content, templates for repeatable campaigns, and a monetized view of advocate behaviors for valuation. Configuration emphasized automated monthly metric reporting, queued challenge unlocking to sustain engagement, and content packaging workflows that rely on Workfront for incoming assets and campaign briefs.
Operational coverage spanned customer marketing, demand-generation, UX research, client management, and events, with a single full time manager supported by a sub-team of administrators drawn from functional owners. Functional modules in use included Regional User Group program management, Advisory Boards, customer awards administration, discussion boards, and volunteer recruitment for UX focus groups, enabling cross-functional sourcing of quotes, event promotion, and rapid product feedback.
Governance and process changes focused on delegation, scheduling discipline, and template-driven content production to scale with minimal head count. The customer marketing leader used personal engagement patterns on the platform to maintain trust and visibility, while leveraging an Influitive customer success manager as a strategic sounding board; Influitive also negotiated a renewal rate that aligned with ICE Mortgage Technology’s budget constraints.
Explicit outcomes and evidence from ICE Mortgage Technology’s use of Influitive Community include 70,692 acts of advocacy, 3,744 social shares since 2017, 550 additional LinkedIn followers, and 193 UX focus group volunteers. Internal analysis showed hub members were higher revenue customers, with cohort comparisons indicating 5 percent loan growth versus 1 percent for non-members, an average of five revenue sources per member company versus two for non-members, and 64 percent dollar-per-loan growth versus 3 percent for others, and the program’s advocate actions were assigned a monetized value of $1.16 million; leadership approved renewal of Influitive Community based on these results.
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Sage | Professional Services | 11574 | $3.0B | United Kingdom | Influitive | Influitive Community | Community Management | 2019 | n/a |
In 2019, Sage implemented Influitive Community as part of a company-wide advocate marketing initiative, deploying the solution under the Community Management category to centralize regional customer advocacy programs. The implementation emphasized three regionally based hubs, expanded to support multiple languages, and was operated by a centralized Global Customer Advocacy team led by the Head of Global Customer Advocacy.
Sage configured Influitive Community to leverage standard advocate management capabilities, including challenge-based activities that award points, leaderboards and rewards programs, and configurable dashboards for administrators. Administrators used AdvocateHub style tooling to create and iterate challenges rapidly, monitor engagement with activity reports, and operate a referral dashboard that provides end-to-end visibility into advocate-driven referral activity.
Operational coverage extended across customer advocacy, marketing, customer support, product engineering, and executive engagement, with Community Managers acting as the public face of the company for advocates. The program targeted a broad SMB advocate base, and functional workflows were designed to support content localization, regionally tailored challenges, and recurring community engagement programming.
Governance and process changes focused on empowering Community Managers with decision authority to resolve advocate concerns and inject personality into community interactions, and on embedding advocate voice into product and executive conversations. Sage also formalized content iteration practices, using Influitive Community dashboards to tweak content by region and industry, and relied on Influitive’s support team for both technical and marketing guidance.
Measured outcomes reported by Sage included a baseline active engagement around 25 percent that was grown to a consistent 35 percent of the community, and the referral dashboard enabling clearer insight into conversion pathways from advocacy activity. Sage emphasized long-term relationship building, cautioning that direct ROI can be difficult to attribute immediately, and used Influitive Community to prioritize sustained advocate engagement and customer promotion activities.
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