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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Infor CloudSuite Retail Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Crate and Barrel Retail 8000 $2.5B United States Infor Infor CloudSuite Retail Retail Management 2017 n/a
In 2017, Crate & Barrel implemented Infor CloudSuite Retail. Infor CloudSuite Retail is a Retail Management application built to manage interactions with store employees and consumers, providing a modern foundation for omnichannel retailing and machine learning. The deployment used a cloud-hosted, modular SaaS architecture that surfaces capabilities for store associate interfaces, consumer-facing commerce orchestration, inventory visibility, order management, merchandising, pricing and promotions, and embedded analytics. Configuration emphasized role-based store associate workflows and consumer interaction templates to unify in-store and digital touchpoints. The implementation incorporated machine learning enabled analytics to support personalization and demand signal processing as part of the platform’s analytic layer. Operational coverage centered on retail operations across stores and digital channels, aligning store employees, store operations teams, and merchandising and e-commerce functions. The platform integrated with point-of-sale and consumer commerce channels and connected to fulfillment and inventory systems to enable omnichannel order orchestration and real-time inventory visibility. Data flows were organized to feed analytics and machine learning models across consumer engagement and merchandising workflows. Governance concentrated on centralized catalog and pricing control, standardized retail workflows, and data governance to ensure consistent inputs for machine learning and personalization. Rollout priorities emphasized configuring operational workflows for store associates and instrumenting consumer interaction points to establish a single Retail Management foundation.
Designer Shoe Warehouse Retail 7500 $1.5B United States Infor Infor CloudSuite Retail Retail Management 2017 n/a
In 2017, Designer Shoe Warehouse implemented Infor CloudSuite Retail to support Retail Management across store operations, supply chain, merchandising and digital commerce. The deployment was executed as the companys largest digital converged commerce program, targeting mobile solutions and smart digital stores to provide a single view of the retailer across all shopping channels. The implementation configured Infor CloudSuite Retail modules for digital commerce and mobile point of sale, store inventory management and store fulfillment, merchandising functions and automated store back office operations. Workstreams emphasized ERP driven inventory and order orchestration, commerce front end integration and retail process automation consistent with Retail Management functional workflows. Architecture and delivery were built on a cloud based architecture, with development and infrastructure work spanning Google and AWS cloud platforms. The program included development of system context and integrations between Infor CloudSuite Retail and the retailers digital commerce, mobile and store systems, and mobile and digital commerce solution development was managed using Agile SCRUM methodology. Governance was led by a Program Director reporting to the SVP CIO with cross functional team leadership across IT, store operations, supply chain and merchandising. Program direction and planning combined executive oversight, agile delivery governance and cloud deployment controls to enable smart store capabilities, improved customer experience and transformed store fulfillment and inventory management as stated program objectives.
Future Lifestyle Fashions Consumer Packaged Goods 6663 $432M India Infor Infor CloudSuite Retail Retail Management 2015 n/a
In 2015, Future Lifestyle Fashions implemented Infor CloudSuite Retail. The Infor CloudSuite Retail deployment was scoped to support core Retail Management functions including merchandising, inventory control, pricing and store operations, and the program was anchored in the Bengaluru IT organization. Configuration work centered on product master management and data validation workflows to maintain consistency in product and transactional data. The implementation covered cataloging, inventory visibility, replenishment rules and point of sale configurations consistent with Retail Management capabilities, and it included solutions to normalize and structure unstructured supplier and design data used in retailing and designing processes. The implementation integrated with other ERP tooling referenced by the client, including Shoper 9 and Voyager, and provided coordination with the GST SAP implementation through post go live documentation and operational handoffs. Integration touchpoints emphasized data feeds for pricing, stock movement and tax reporting to support merchandising, finance and store operations teams within the business. Post go live activity included documentation to aid continuing support, day to day issue resolution, and establishment of data quality governance and validation checkpoints to sustain the platform. Ongoing operational support and governance routines were positioned across IT, merchandising and finance to ensure the validity and consistency of retail data in Infor CloudSuite Retail.
Whole Foods Market Retail 91000 $17.0B United States Infor Infor CloudSuite Retail Retail Management 2015 n/a
In 2015, Whole Foods Market partnered with Infor to co-create and deploy Infor CloudSuite Retail, a cloud-based solution in the Retail Management category. The agreement positioned Whole Foods Market as a collaborative development lab in the United States, with Infor embedding engineering and design resources to deliver a purpose-built retail platform. The implementation emphasized strategic merchandising and supply chain management capabilities, combining cloud-based automation with advanced analytics. Functional configuration focused on merchandising, supply chain planning, inventory visibility, analytics, and support for both in-store and online digital channels, aligning operational workflows and team member usability with modern cloud capabilities. Infor CloudSuite Retail was framed to enable more efficient processes for these strategic retail functions. Architecturally the solution leveraged a multi-tenant cloud infrastructure and a modern IT stack to provide deeper information across channels and improve visibility for store operations, eCommerce, merchandising, supply chain, and corporate IT. Infor teams, including Hook & Loop designers, worked alongside Whole Foods Market staff to identify critical process improvements and co-design user experiences and operational workflows. Governance was organized as a co-creation model with iterative design sessions and joint product prioritization between Whole Foods Market business owners and Infor development teams. The program was expected to enable faster, more efficient operations and an enhanced customer experience through greater visibility, flexibility, and analytics, as communicated by company leadership.
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Buyer Intent: Companies Evaluating Infor CloudSuite Retail

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Infor CloudSuite Retail. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Infor CloudSuite Retail for Retail Management include:

  1. Teneo Holdings, a United States based Professional Services organization with 800 Employees
  2. Cota Capital, a United States based Professional Services company with 10 Employees

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FAQ - APPS RUN THE WORLD Infor CloudSuite Retail Coverage

Infor CloudSuite Retail is a Retail Management solution from Infor.

Companies worldwide use Infor CloudSuite Retail, from small firms to large enterprises across 21+ industries.

Organizations such as Whole Foods Market, Crate and Barrel, Designer Shoe Warehouse and Future Lifestyle Fashions are recorded users of Infor CloudSuite Retail for Retail Management.

Companies using Infor CloudSuite Retail are most concentrated in Retail and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using Infor CloudSuite Retail are most concentrated in United States and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Infor CloudSuite Retail across Americas, EMEA, and APAC.

Companies using Infor CloudSuite Retail range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 75%, and global enterprises with 10,000+ employees - 25%.

Customers of Infor CloudSuite Retail include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Infor CloudSuite Retail customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Retail Management.