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List of Infor Global HR Benefits Administration Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
LifeBridge Health Healthcare 7000 $218M United States Infor Infor Global HR Benefits Administration Benefits Administration 2013 n/a In 2013, LifeBridge Health implemented Infor Global HR Benefits Administration. The deployment centered on Infor Global HR with the Benefits and Leave Plan modules to provide day to day management of benefits configuration and issue resolution, aligning Benefits Administration capabilities with HR operational workflows. The implementation supported employee benefits lifecycle activities including enrollment workflows, eligibility processing, plan setup and leave tracking, consistent with Benefits Administration functional patterns. Operational ownership rested with LifeBridge Healths HR and benefits teams, who provided daily administration for the Infor Global HR, Benefits, and Leave Plan modules and handled case level issue resolution. Governance emphasized runbook driven operations, ticketed issue management and role based access for benefits administration, with controlled configuration processes for plan rule changes and leave policy updates. The Infor Global HR Benefits Administration instance was used to coordinate benefits and leave management activities and to centralize HR service delivery for benefits functions.
Lifespan Healthcare 17005 $2.8B United States Infor Infor Global HR Benefits Administration Benefits Administration 2013 n/a In 2013, Lifespan implemented Infor Global HR Benefits Administration as part of an enterprise Infor Cloud Suite 11 initiative to provision centralized Benefits Administration and global human resources capabilities for over 15,000 active employees. The engagement positioned Infor Global HR Benefits Administration as the core HR application for workforce lifecycle events, talent acquisition intake, and benefits eligibility management across the health system. The implementation included detailed configuration of Human Resource and Talent Acquisition forms using Infor Rich Client v11, covering Hire, Re-Hire, Change Pay Rate, Position Update, Promote, and Transfer workflows for both TA and Non-TA processes. Security design and ongoing maintenance were delivered through the Lawson Security Application and Lawson Security Administrator, creating security roles, security rules, actor groups, context properties, ISS Synchronization, and new user setup to enforce role based access and separation of duties. Integration work focused on data exchange with payroll and reporting stacks, building interfaces to the existing ADP Payroll system using SQL Server Management Studio and SQL Server 2016 for ETL and transactional transfers. Reporting and analytics were implemented using the Infor reporting tool alongside SQL Server based reports, and the Employee Self Service portal was redesigned using JavaScript, HTML, and CSS while candidate external and internal job boards were modified to support recruitment flows. Program governance emphasized change request management, enterprise design adherence, and documentation driven rollout. The team produced step by step process documentation, training class materials, User Derived Fields created with LPL, Use Case diagrams to explain functional workflows, system design and test plan templates, and executed integrated system testing and user acceptance testing to validate recruitment, benefits, and compensation workflows and to operationalize the new Infor Global HR Benefits Administration environment.
State of South Dakota Government 38511 $7.0B United States Infor Infor Global HR Benefits Administration Benefits Administration 2014 n/a In 2014, the State of South Dakota implemented Infor Global HR Benefits Administration to manage benefits and payroll for up to 18,000 state employees. The deployment positioned Infor Global HR Benefits Administration as the primary Benefits Administration platform supporting state employee enrollment and payroll deduction workflows. The implementation included core Benefits Administration capabilities such as benefits enrollment, eligibility management, benefit plan configuration, life event processing, and employee self service enrollment. Infor Global HR Benefits Administration was configured to support plan tiers and open enrollment windows, with automated eligibility checks and standard benefits lifecycle processing to reduce manual reconciliation. The benefits module operated within the broader Infor Global HR environment and was used alongside Infor Talent Acquisition, enabling synchronization of HR master data and new hire records into benefits processing. Payroll deduction and contribution flows were managed within the same Infor suite, providing linked benefits to payroll data for departmental HR teams across state agencies. Governance focused on centralized plan configuration, role based access controls, and routed benefits workflows through HR approval processes with audit trails for enrollment and changes. Rollout covered benefits administration and payroll coordination functions across departmental HR teams, aligning benefits policy enforcement with operational HR processes.
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