List of Infor SmartStream HCM Customers
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Since 2010, our global team of researchers has been studying Infor SmartStream HCM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor SmartStream HCM for Core HR from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor SmartStream HCM for Core HR include: CIBC First Caribbean International Bank, a Barbados based Banking and Financial Services organisation with 2700 employees and revenues of $599.0 million, Michael Garron Hospital, a Canada based Healthcare organisation with 2600 employees and revenues of $332.0 million and many others.
Contact us if you need a completed and verified list of companies using Infor SmartStream HCM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Infor SmartStream HCM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CIBC First Caribbean International Bank | Banking and Financial Services | 2700 | $599M | Barbados | Infor | Infor SmartStream HCM | Core HR | 1999 | n/a |
In 1999, CIBC First Caribbean International Bank implemented Infor SmartStream HCM as its Core HR solution. Infor SmartStream HCM was established as the bank's central personnel management platform supporting HR operations in Barbados.
The implementation leveraged Core HR functional capabilities including personnel administration, payroll processing interfaces, benefits administration and training management, consistent with standard SmartStream HCM modules. Configuration work emphasized employee record management, position control and payroll-run orchestration to align HR workflows with operational payroll cycles.
Project delivery included onsite project management and senior advisory consulting provided by Smart Solutions International L.P., an implementer with documented SmartStream Human Resources and Payroll experience across Caribbean public and private sector clients. Deliverables included application configuration, formal user education using the Infor standard curriculum and handover materials for HR and payroll teams.
Operational scope centered on HR, payroll and benefits functions for the bank's Barbados operations, provisioning Core HR services to local HR and payroll departments. Governance included structured project management, user training and formalized handover to internal HR operations to sustain ongoing Core HR processes.
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Michael Garron Hospital | Healthcare | 2600 | $332M | Canada | Infor | Infor SmartStream HCM | Core HR | 2017 | n/a |
In 2017, Michael Garron Hospital implemented Infor SmartStream HCM as its Core HR system for enterprise human resources. The deployment covered HR operations supporting approximately 2,600 employees across clinical and administrative departments, centralizing employee master data and HR administration.
Infor SmartStream HCM was configured to deliver Core HR capabilities including employee data management, organizational management, benefits administration, onboarding, workforce administration, and HR reporting. The implementation consolidated core personnel records and standardized HR workflows to enable consistent role definition and position control across the hospital.
The program incorporated external benchmarking and review workflows using the Hospital HR Benchmarking Survey, Saratoga, and other required surveys to inform job structures and compensation alignment. Operational maintenance was formalized, with all weekly maintenance activities performed within SmartStream, covering data hygiene, routine configuration updates, and recurring HR operational tasks.
Governance centered on process standardization, HR role based access controls, and established reporting cadences to support ongoing compliance and auditability. Rollout and operational coverage were organized by department to align clinical and non clinical HR processes with the Core HR application.
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