List of Innsoft Customers
Beaverton, 97005, OR,
United States
Since 2010, our global team of researchers has been studying Innsoft customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Innsoft for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Innsoft for Hotel Property Management include: Walker Hotel, a United States based Leisure and Hospitality organisation with 480 employees and revenues of $120.0 million, Jerome Grand Hotel, a United States based Leisure and Hospitality organisation with 15 employees and revenues of $4.0 million, Santa Paula Inn, a United States based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Innsoft, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Innsoft customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Jerome Grand Hotel | Leisure and Hospitality | 15 | $4M | United States | Innsoft | Innsoft | Hotel Property Management | 2025 | n/a |
In 2025, Jerome Grand Hotel implemented Innsoft, deploying the Innsoft Hotel Property Management application to support on-property operations and online bookings. Innsoft is listed as a vendor on the hotel's public website and was engaged to develop the hotel's website, with the engagement supporting online booking flows and front-desk and property operations in Arizona, United States. The inference that a PMS and booking engine are in use is drawn from Innsoft's client listing and the Innsoft credit in the website footer.
The implementation centered on core Hotel Property Management capabilities including reservation and booking engine configuration, front-desk and check-in workflows, rate and availability management, and property operations coordination consistent with small property requirements. Technical work included integrating the hotel website with Innsoft booking flows to capture direct reservations and surface room availability, and configuring reservation workflows to align with the hotel’s front-desk processes. Operational scope covered the single-property environment of Jerome Grand Hotel and impacted front-desk, reservations, and property operations staff, with system ownership and day to day governance expected to reside with hotel management and operational leads.
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Santa Paula Inn | Leisure and Hospitality | 10 | $1M | United States | Innsoft | Innsoft | Hotel Property Management | 2025 | n/a |
In 2018 Santa Paula Inn deployed Innsoft as its primary Hotel Property Management application, embedding the Innsoft booking and reservation interface directly on the property website. The deployment serves a single small-property footprint, aligning with a ten-employee operational model, and centralizes reservations, availability, and guest profile workflows through the website booking flow. Santa Paula Inn Innsoft Hotel Property Management supports front desk and reservations functions, including reservation management, rate and inventory control, and guest record keeping.
Configuration emphasizes web-facing booking engine integration and lightweight administrative controls for front office staff, with role-based access for reservation handling and nightly rate updates. Operational coverage is property-level, supporting reservations, check-in and check-out processing, and basic housekeeping status tracking within the Hotel Property Management scope. Governance is locally administered by property operators, with process updates and user configuration managed directly in Innsoft and exposed through the website booking interface.
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Walker Hotel | Leisure and Hospitality | 480 | $120M | United States | Innsoft | Innsoft | Hotel Property Management | 2019 | n/a |
In 2019, Walker Hotel implemented Innsoft as its Hotel Property Management solution. Walker Hotel appears on Innsoft's official client list, indicating use of Innsoft's property management and online reservation tools to support front-desk and booking operations at the Minnesota property in the United States.
The deployment centers on Innsoft's core property management system with inferred use of Innsoft's channel manager and booking engine modules, consistent with the vendor's product portfolio, to manage reservations, room inventory and direct online bookings. Functional coverage is focused on front-desk check in and check out workflows, reservation processing and distribution to online travel channels, and the implementation is used by front desk and reservations teams to run daily booking operations.
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