List of Inovmi Customers
Brasilia, 70316-000, DF,
Brazil
Since 2010, our global team of researchers has been studying Inovmi customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Inovmi for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Inovmi for Customer Support include: ParkTech, a Brazil based Education organisation with 525 employees and revenues of $79.0 million, P2 Assessoria Contabil, a Brazil based Professional Services organisation with 130 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Inovmi, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Inovmi customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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P2 Assessoria Contabil | Professional Services | 130 | $25M | Brazil | Inovmi | Inovmi | Customer Support | 2024 | n/a |
In 2024, P2 Assessoria Contabil implemented Inovmi in a Customer Support capacity to centralize digital client communications. The company website footer credits Inovmi Tecnologia as the site developer, and Inovmi advertises WhatsApp and CRM based customer communication features, supporting the inference that P2 adopted Inovmi to manage client interaction channels.
The implementation is inferred to include WhatsApp messaging channel configuration, CRM contact consolidation, and automated response workflows consistent with Customer Support functional patterns. These capabilities align with message intake, unified contact records, and templated reply automation that support day to day client service operations.
Operational coverage is focused on client facing service teams in Brazil, routing WhatsApp inquiries into CRM records and automating routine responses to streamline communication handling. Governance attention is likely centered on workflow configuration, message routing rules, and centralized oversight of client communication processes, with vendor involvement visible through the public site credit to Inovmi Tecnologia.
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ParkTech | Education | 525 | $79M | Brazil | Inovmi | Inovmi | Customer Support | 2024 | n/a |
In 2024, ParkTech implemented Inovmi as its Customer Support platform. The deployment in Brazil is aligned with the ParkTech Nova Mutum site, where Inovmi is listed as the developer and the application is being used to centralize customer-facing communications.
The implementation leverages Inovmi multichannel WhatsApp engagement capabilities together with vendor-described CRM functionality to centralize customer communications and case handling. Configuration work focused on consolidating inbound outreach channels into unified customer records and establishing CRM-driven support workflows, including conversation threading, case creation from messaging channels, and agent assignment consistent with Customer Support operational patterns.
Operational scope concentrated on ParkTech customer service and outreach teams tied to the Nova Mutum deployment, consolidating conversation history and CRM contact data to create a single operational view for support teams. The Inovmi application is embedded on the ParkTech site to centralize outreach and service workflows rather than being described as integrated with other named backend systems. Governance emphasis included standardizing support processes to the CRM record model and defining ownership and escalation workflows for multichannel customer interactions.
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