List of InRule Dynamic Surveys/ Questionnaires Customers
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Since 2010, our global team of researchers has been studying InRule Dynamic Surveys/ Questionnaires customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased InRule Dynamic Surveys/ Questionnaires for Survey and Questionnaire from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using InRule Dynamic Surveys/ Questionnaires for Survey and Questionnaire include: Cancer Treatment Centers of America, a United States based Healthcare organisation with 5393 employees and revenues of $1.40 billion, Lee Company, a United States based Professional Services organisation with 1600 employees and revenues of $180.0 million, Vasakronan, a Sweden based Construction and Real Estate organisation with 265 employees and revenues of $34.0 million and many others.
Contact us if you need a completed and verified list of companies using InRule Dynamic Surveys/ Questionnaires, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The InRule Dynamic Surveys/ Questionnaires customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cancer Treatment Centers of America | Healthcare | 5393 | $1.4B | United States | InRule | InRule Dynamic Surveys/ Questionnaires | Survey and Questionnaire | 2018 | n/a |
In 2018 Cancer Treatment Centers of America implemented InRule Dynamic Surveys/ Questionnaires. The InRule Dynamic Surveys/ Questionnaires deployment was used to provide guided patient intake, rule-driven routing and a dynamic questionnaire to support diagnosis workflows inside Salesforce across the United States.
The implementation used InRule Dynamic Surveys/ Questionnaires to externalize questionnaire logic and automate conditional branching, enabling consistent intake prompts and decisioning at the point of care. Configuration focused on rule authoring for patient screening criteria, routing outcomes and questionnaire variants, aligning questionnaire behavior with clinical intake requirements and diagnostic prompts.
The solution runs on AWS and is embedded into CTCA’s Salesforce environment, establishing a real-time integration point for intake data and routing decisions. Operational coverage emphasized clinical intake and patient routing functions, with the Survey and Questionnaire capability operating as the front-end decision layer that feeds structured data into Salesforce for downstream care coordination.
Governance centered on rule-based configuration to support iterative updates to intake logic and to standardize questionnaire behavior across sites, improving consistency and patient routing. CTCA reported measurable process efficiency gains and better ROI from its Salesforce investment as a direct outcome of the InRule Dynamic Surveys/ Questionnaires deployment.
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Lee Company | Professional Services | 1600 | $180M | United States | InRule | InRule Dynamic Surveys/ Questionnaires | Survey and Questionnaire | 2023 | n/a |
In 2023, Lee Company implemented InRule Dynamic Surveys/ Questionnaires in a Survey and Questionnaire deployment to automate call center intake and field service forms, integrating the new application with Microsoft Dynamics 365 and Power Automate. The implementation targeted intake workflows that previously required manual question selection, introducing guided form flows to standardize data capture across customer contacts and field technicians.
Configuration centered on rule-driven question flows and guided intake forms, leveraging InRule Dynamic Surveys/ Questionnaires to present conditional questions, inline validations, and branching logic based on prior responses. The deployment used the InRule rule authoring model to externalize decision logic from form UI, enabling nontechnical business users to adjust question sequencing and validation rules without code changes.
Technically the solution was embedded into Microsoft Dynamics 365 records, with Power Automate flows orchestrating form invocation and data persistence between Dynamics and InRule. Dynamics 365 served as the system of record for intake data while Power Automate coordinated workflow triggers and handoffs, and InRule executed decisioning to determine subsequent questions and form behaviors at runtime.
Governance emphasized centralized rule management and version control inside the InRule environment, aligning business owners for call center and field service to own questionnaire logic and approvals. The rollout prioritized operational parity between phone intake and mobile field forms, standardizing question sets and reducing variation in capture procedures across those business functions.
Lee Company reduced intake times from over ten minutes to under two minutes and projected approximately $73,000 in annual savings after deploying InRule Dynamic Surveys/ Questionnaires. The project illustrates a tight relationship between Lee Company, InRule Dynamic Surveys/ Questionnaires, and the Survey and Questionnaire category in automating intake workflows for call center and field service operations.
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Vasakronan | Construction and Real Estate | 265 | $34M | Sweden | InRule | InRule Dynamic Surveys/ Questionnaires | Survey and Questionnaire | 2012 | n/a |
In 2012, Vasakronan implemented InRule Dynamic Surveys/ Questionnaires to embed rules-driven feedback workflows across its property operations. The deployment uses the Survey and Questionnaire application category to centralize customer and internal feedback collection for a Nordic property company with operations in Sweden.
The InRule Dynamic Surveys/ Questionnaires implementation leverages process automation capabilities to convert questionnaire responses into action items, using rule engines for conditional question flows and automated routing to responsible teams. Configuration emphasized questionnaire authoring, rules-based routing and workflow orchestration to ensure responses trigger follow up tasks and status transitions without manual handoffs.
Operational coverage spans HR, legal, delivery and customer service processes, with surveys deployed for both external tenant feedback and internal process checks. The environment is managed to support rapid feedback capture and action management across Swedish sites, with response handling workflows designed to close or assign items quickly.
Governance focused on centralized survey orchestration and workflow ownership by functional leads, embedding InRule Dynamic Surveys/ Questionnaires into existing service and compliance procedures. Responses are often handled within 24 hours in Sweden, demonstrating the implementation s emphasis on fast resolution and streamlined action management for customer service, HR, legal and delivery functions.
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