List of Insight Enterprises Managed Services Customers
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Since 2010, our global team of researchers has been studying Insight Enterprises Managed Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Insight Enterprises Managed Services for Workplace & Communications MSP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Insight Enterprises Managed Services for Workplace & Communications MSP include: IMI Plc., a United Kingdom based Manufacturing organisation with 10352 employees and revenues of $2.93 billion, North Ayrshire Counci, a United Kingdom based Government organisation with 2000 employees and revenues of $500.0 million, Digby Brown Solicitors, a United Kingdom based Professional Services organisation with 234 employees and revenues of $47.0 million and many others.
Contact us if you need a completed and verified list of companies using Insight Enterprises Managed Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Insight Enterprises Managed Services customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Digby Brown Solicitors | Professional Services | 234 | $47M | United Kingdom | Insight Enterprises | Insight Enterprises Managed Services | Workplace & Communications MSP | 2023 | n/a |
In 2023, Digby Brown Solicitors implemented Insight Enterprises Managed Services, deploying a cloud based Microsoft Teams unified communications platform under the Workplace & Communications MSP category. The deployment covered the firm in Scotland and the wider UK, targeting telephony modernisation and consolidation of operator and contact centre workflows. Insight Enterprises Managed Services provisioned a scalable Operator Connect PSTN topology to centralise voice services and extend PSTN connectivity into Microsoft Teams.
Functionally the program delivered telephony modernisation, integrated call recording capabilities, and linked contact centre workflows with Teams and unified communications modules. The architecture combined cloud telephony services with Teams client provisioning, user presence and operator control features to support legal operations, reception and client intake functions. Governance and rollout used staged deployments and Operator Connect topology configuration, aligning telephony numbering and call handling processes with central IT and business stakeholders. The project delivered cost savings, improved collaboration and a scalable Operator Connect PSTN topology.
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IMI Plc. | Manufacturing | 10352 | $2.9B | United Kingdom | Insight Enterprises | Insight Enterprises Managed Services | Workplace & Communications MSP | 2020 | n/a |
In 2020, IMI Plc. engaged Insight Enterprises Managed Services to standardize videoconferencing hardware and procurement across its global estate under the Workplace & Communications MSP category. The engagement targeted IMI Plc.'s manufacturing operations spanning more than 50 offices, seeking a consistent collaboration experience and simplified multi country logistics across regions.
Insight Enterprises Managed Services was configured to deliver standardized meeting room device specifications, centralized procurement workflows, and device provisioning processes aligned with Workplace & Communications MSP practices. Implementation focused on hardware standardization, procurement catalog alignment, and repeatable deployment procedures to ensure consistent meeting room capability across sites.
The global rollout was led from Insight UK, which delivered centralized purchasing and coordinated logistics for equipment procurement and distribution across IMI Plc.'s offices. Operational coverage included IT and facilities coordination for deployment scheduling and onsite provisioning, with Insight UK managing order consolidation and international logistics to streamline rollouts.
The implementation produced centralized purchasing, faster rollouts and improved meeting room capabilities across regions, supporting a uniform collaboration experience for IMI Plc. Insight Enterprises Managed Services provided the managed workplace and communications framework to maintain standardized videoconferencing capability across the organization.
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North Ayrshire Counci | Government | 2000 | $500M | United Kingdom | Insight Enterprises | Insight Enterprises Managed Services | Workplace & Communications MSP | 2022 | n/a |
In 2022, North Ayrshire Counci deployed Insight Enterprises Managed Services as a unified communications engagement under the Workplace & Communications MSP category. The deployment consolidated disparate telephony systems across the council in Scotland and the wider UK, standardising telephony operations and centralising management. Insight Enterprises Managed Services delivered a managed unified communications solution focused on SIP trunking, VoIP provisioning and combined PBX maintenance.
Implementation architecture centered on council-scale SIP trunking and VoIP routing to reduce multiple vendor touchpoints, with combined PBX maintenance to standardise support and hardware lifecycle activities. Functional capabilities implemented included SIP trunk provisioning, VoIP endpoint management and call routing, PBX maintenance and consolidation of billing into a single invoice. Configuration work covered dial plan alignment, failover routing for resilience and operational handover to the managed services operating model.
Operational scope covered telephony and citizen contact functions across council departments, improving resilience and citizen access while simplifying vendor billing to one invoice. Governance and process changes included centralised vendor billing, consolidated support escalation to Insight Enterprises and adjusted council telecoms operating processes to coordinate with the managed services model. The council reported improved resilience and citizen access and reduced support costs as outcomes of the Insight Enterprises Managed Services deployment.
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