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List of Instabug APM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Decathlon France Retail 105000 $15.5B France Instabug Instabug APM Application Performance Management 2021 n/a
In 2021, Decathlon France integrated Instabug APM for its consumer-facing sporting goods mobile app in France. The implementation targeted Instabug APM alongside Instabug crash reporting to deliver Application Performance Management telemetry and centralized contextual crash data for the Decathlon Outdoor mobile experience. The deployment implemented crash reporting and application performance monitoring capabilities, centralizing crash and context data to support Apdex tracking and reduce mean time to repair. Functional modules configured included real time performance monitoring, crash aggregation with contextual session data, and error grouping to streamline developer triage, aligned with common Application Performance Management workflows. Operational coverage was scoped to the consumer mobile application for sporting goods in France under the Decathlon Outdoor banner, with data routed to mobile engineering and product quality teams. The implementation supported incident triage and prioritization processes used by regional development teams and quality assurance functions. Governance changes included centralizing crash and context data to accelerate incident response and embed new triage workflows into existing mobile release processes. According to the vendor case study, these measures reduced mean time to repair and contributed to faster fixes and improved app store ratings.
Grupo Boticario Consumer Packaged Goods 18000 $5.4B Brazil Instabug Instabug APM Application Performance Management 2022 n/a
In 2022, Grupo Boticario deployed Instabug APM to monitor mobile and e commerce application stability and performance, classifying the solution within Application Performance Management. The rollout targeted Grupo Boticario's e commerce and mobile storefronts and explicitly supported retail and e commerce product teams in Brazil. The deployment focused on real user monitoring and in app telemetry to surface stability and latency issues. Implementation used Instabug’s App Performance Monitoring and crash reporting modules, instrumenting custom user flows to capture P50 and P95 latency percentiles and detailed crash data. Configuration emphasized flow based instrumentation so product owners could trace performance across multi step checkout and other key engagement paths. The setup collected session context and error stack traces to prioritize remediation. Operational architecture centered on client side SDK instrumentation embedded in mobile clients and the e commerce front end to produce real time telemetry for Product and Engineering teams. Data fed Instabug APM dashboards for flow level analysis and error triage, enabling continuous monitoring of stability and performance across consumer touch points in Brazil. The Application Performance Management implementation provided a unified feed of latency percentiles and crash incidents used by product squads. Governance instituted flow specific measurement and reporting, with product teams using P50 and P95 metrics from Instabug APM to prioritize fixes and releases. The implementation improved a specific key user flow performance by roughly 60 percent, and it supported ongoing stability monitoring through crash reporting and performance baselining.
Verizon Communications 99400 $134.8B United States Instabug Instabug APM Application Performance Management 2019 n/a
In 2019 Verizon instrumented its Verizon Cloud app with Instabug APM for Application Performance Management to capture crash reporting and application health telemetry. The implementation used a private single tenant instance to satisfy Verizon security requirements for a telecommunications customer cloud use case in the United States, and the deployment explicitly focused on crash reporting and application health monitoring as core APM functionality. Instabug APM was configured to collect crash telemetry and application health signals from mobile clients, delivering session diagnostics and crash reports to mobile engineering and reliability teams. The private single tenant hosting model isolated telemetry and aligned with Verizon security posture, while configuration emphasized production level crash reporting and client side instrumentation. Operational scope was the Verizon Cloud app across the United States, impacting mobile engineering, app reliability, and customer experience operations. The case study reports a 99.9% crash free rate on Android and large iOS improvements following the Instabug APM implementation, and governance and rollout details center on private hosting and application level instrumentation for production monitoring.
Professional Services 10 $1M United States Instabug Instabug APM Application Performance Management 2019 n/a
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Buyer Intent: Companies Evaluating Instabug APM

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FAQ - APPS RUN THE WORLD Instabug APM Coverage

Instabug APM is a Application Performance Management solution from Instabug.

Companies worldwide use Instabug APM, from small firms to large enterprises across 21+ industries.

Organizations such as Verizon, Decathlon France, Grupo Boticario and Ziply Network are recorded users of Instabug APM for Application Performance Management.

Companies using Instabug APM are most concentrated in Communications, Retail and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using Instabug APM are most concentrated in United States, France and Brazil, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Instabug APM across Americas, EMEA, and APAC.

Companies using Instabug APM range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 75%.

Customers of Instabug APM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Instabug APM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Application Performance Management.