List of Insurity Decisions Customers
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United States
Since 2010, our global team of researchers has been studying Insurity Decisions customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Insurity Decisions for Insurance ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Insurity Decisions for Insurance ERP include: Zurich North America, a United States based Insurance organisation with 9000 employees and revenues of $20.03 billion, Columbia Insurance, a United States based Insurance organisation with 325 employees and revenues of $32.0 million, N2G Worldwide Insurance Services, a United States based Insurance organisation with 85 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Insurity Decisions, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Insurity Decisions customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Columbia Insurance | Insurance | 325 | $32M | United States | Insurity | Insurity Decisions | Insurance ERP | 2021 | n/a |
In 2021, Columbia Insurance implemented Insurity Decisions as part of Insurity’s Policy Decisions Evolution deployment across all lines of business in the United States. The deployment placed Insurity Decisions within the Insurance ERP layer to modernize policy administration and to streamline agent-facing screens.
Configuration focused on policy administration and decisioning capabilities consistent with Insurity’s Policy Decisions Evolution announcement, including policy lifecycle management, configurable decision rules and enhanced agent servicing interfaces. Insurity Decisions was configured to support collaborative cloud-based configuration and staged product model management to reduce time to configure new products.
Integrations explicitly included third-party data sources to enrich underwriting and servicing data flows, and connectivity was implemented across all product lines in the United States. Operational coverage centered on underwriting, policy administration and agency-facing operations, aligning the Insurance ERP deployment with front-office insurance functions.
Governance and rollout followed a collaborative cloud implementation model, with Insurity cited for an on-time deployment and faster time-to-value. The program emphasized iterative configuration and agent-screen optimization as part of the rollout and operational handover.
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N2G Worldwide Insurance Services | Insurance | 85 | $15M | United States | Insurity | Insurity Decisions | Insurance ERP | 2025 | n/a |
In 2025 N2G Worldwide Insurance Services went live on Insurity Decisions as part of Insurity’s Policy Decisions Evolution to support nationwide policy operations and quoting across all 50 states plus the District of Columbia and Puerto Rico. N2G deployed Insurity Decisions as an Insurance ERP to centralize policy administration, quoting, and endorsement workflows across its underwriting and service teams.
The implementation concentrated on policy administration and quote-to-bind automation within Insurity Decisions, with explicit customer-reported outcomes of faster quoting and greater automation across endorsements. Configuration work included business rule orchestration for rating and underwriting logic, workflow automation for endorsements and policy changes, and role-based access to support underwriting, policy servicing, and customer support functions.
Operational coverage for the deployment spans underwriting, policy administration, and customer service nationwide, consolidating policy lifecycle activities under the Insurity Decisions platform. The production go-live on Policy Decisions Evolution provides a scalable foundation for growth while centralizing policy operations and automated quoting capabilities.
Governance and operational ownership align to policy operations and underwriting teams to manage rules and automated workflows, and the vendor announcement frames the deployment as a platform-level standardization of policy and quoting processes. Customer statements tied to the go-live explicitly report reduced cycle times, increased automation, and an extensible platform for future growth.
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Zurich North America | Insurance | 9000 | $20.0B | United States | Insurity | Insurity Decisions | Insurance ERP | 2023 | n/a |
In 2023, Zurich North America migrated its policy platform to the Insurity Cloud and implemented Insurity Decisions as its Insurance ERP to provide end-to-end policy administration for core commercial lines in the United States. The deployment centralized policy lifecycle functions under Insurity Decisions, positioning the application as the primary system of record for commercial policy issuance and maintenance.
Configuration focused on policy administration workflows, including quoting, endorsements, renewals, policy lifecycle management, automated document generation, and embedded compliance controls. Module usage for Insurity Decisions is inferred from Insurity’s Policy Decisions platform and related press materials, and configurations emphasized workflow orchestration and rule-based decisioning consistent with a Policy Decisions implementation.
The migration to the Insurity Cloud underpinned the technical architecture, delivering a cloud-hosted Insurance ERP footprint intended to improve performance and scalability. Operational coverage spans underwriting, policy administration, compliance, and operations teams supporting core commercial lines across the United States, with system controls aligned to insurer governance and regulatory requirements.
Governance and rollout were organized to centralize policy governance and standardize workflows across impacted business functions, with a phased migration approach to manage operational continuity. Reported outcomes include enhanced compliance, faster regulatory response, and improved operational efficiency following the Insurity Decisions deployment.
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