List of Intact Xline Customers
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Since 2010, our global team of researchers has been studying Intact Xline customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Intact Xline for Distribution ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Intact Xline for Distribution ERP include: Murdock Builders Merchants, a Ireland based Distribution organisation with 250 employees and revenues of $30.0 million, U Value Insulation Group, a Ireland based Distribution organisation with 130 employees and revenues of $17.0 million, Vanitorials, a United Kingdom based Distribution organisation with 51 employees and revenues of $6.0 million, M&S Plant Spares, a Ireland based Distribution organisation with 30 employees and revenues of $4.0 million, Topline Murtaghs, a Ireland based Retail organisation with 26 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Intact Xline, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Intact Xline customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boiler & Heating Care | Professional Services | 15 | $2M | United Kingdom | Intact Software | Intact Xline | Distribution ERP | 2019 | n/a |
In 2019 Boiler & Heating Care implemented Intact Xline as its Distribution ERP, establishing a centralized application to manage core back-office workflows for a 15 person professional services firm in London, United Kingdom. The Intact Xline deployment served as the primary enterprise application for business operations while the company concurrently managed its website and on-premises network infrastructure.
Intact Xline was configured and maintained by an IT Business Development Manager and Office Manager between August 2020 and May 2022, who ran day-to-day administration and system maintenance. Configuration work emphasized Distribution ERP workflows consistent with the category, including inventory control, order processing, purchasing and basic financial administration, alongside user and access management. The same role also configured and maintained company LAN and WAN systems to ensure operational availability for Intact Xline and other business systems.
Operational scope covered office administration, IT operations and business development functions, with the ERP supporting scheduling of administrative tasks, record keeping and transactional workflows. Governance was centralized under the IT Business Development Manager who combined system administration with process ownership, website maintenance and marketing activities. That manager also developed client relationships and secured a £300k contract while operating the Intact Xline environment and associated infrastructure.
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Herne Bay Plumbing & Bathroom Supplies | Retail | 25 | $3M | United Kingdom | Intact Software | Intact Xline | Distribution ERP | 2022 | n/a |
In 2022, Herne Bay Plumbing & Bathroom Supplies implemented Intact Xline, deploying a Distribution ERP to consolidate sales, purchasing, inventory, and finance workflows. The initiative centralized previously fragmented EPOS and basic accounting tools and removed paper-based processes for sales, deliveries, and accounting across the Herne Bay site.
Intact Xline was configured with automated invoicing, order tracking, a document management capability for supplier invoices, customer management with credit limit controls, and batch price update workflows to apply supplier price changes across stock items. Configuration emphasized trade counter controls so staff can place customers on stop at point of sale when credit limits or outstanding payments exceed policy, improving accounts receivable control.
Operational coverage focused on the trade counter, purchasing, and finance teams, providing consolidated transaction processing and real-time access to customer and pricing data within Intact Xline. Supplier invoice handling and payment procedures were captured in the system through the document management and payment processing workflows described by the finance team, reducing reliance on paper records.
Governance changes included formalizing credit control procedures at the point of sale and standardizing price update processes into a repeatable import and update routine that staff follow when supplier information is received. The company reports that centralizing these capabilities in Intact Xline reduced manual overhead, improved price accuracy and control of cost prices, and streamlined customer service and after-sales workflows.
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KWS / Kilkenny Welding Supplies | Distribution | 25 | $2M | Ireland | Intact Software | Intact Xline | Distribution ERP | 2020 | n/a |
In 2020, KWS / Kilkenny Welding Supplies implemented Intact Xline. The deployment was scoped as a Distribution ERP to unify branch operations and centralize inventory, pricing and transaction workflows across trade counter and back office functions.
Implementation configuration emphasized inventory and pricing capabilities within Intact Xline, including real-time stock figures, unit and pack price management, and explicit tracking for split packs and assembly components. The Intact Xline deployment was configured to allow direct data exports to Excel to address prior reporting friction and to streamline routine extraction and analysis.
Operational coverage moved all branches onto a single system so teams accessed the same live information, removing intermittent manual inter-branch updates and reducing administrative overhead. Intact Xline also provides a pathway to mobile access through the Intact Access mobile app and continued Excel interoperability, supporting trade counter responsiveness and field workflows.
Governance and process changes centered on operating in one platform to eliminate out-of-system manual handling, with user acceptance managed through Intact Xline’s modern, user friendly interface. Kilkenny Welding Supplies reports improved stock management and control, greater transparency of unit and pack pricing, more efficient operations, and faster customer service after the Intact Xline Distribution ERP implementation.
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M&S Plant Spares | Distribution | 30 | $4M | Ireland | Intact Software | Intact Xline | Distribution ERP | 2016 | n/a |
In 2016, M&S Plant Spares implemented Intact Xline as its Distribution ERP to centralize finance and distribution operations for the Longford, Ireland site. M&S Plant Spares implemented Intact Xline Distribution ERP to support business functions including accounts payable, accounts receivable, and daily cash reconciliation across the small distribution firm with approximately 30 employees. The deployment emphasized a single-site operational footprint in Ireland and positioned the application as the core transaction system for finance and order processing.
Configuration work focused on finance capabilities, with Intact Xline configured to support daily cash reconciliation workflows and AP and AR processing used by the accounts assistant role. Implementation also aligned with standard Distribution ERP functional areas such as inventory control, order entry, and purchasing to support distribution workflows, while prioritizing ledger integration and transactional consistency typical for the category. Intact Xline was instrumented to provide structured transaction records and role-based access for accounting staff.
Operational governance concentrated on embedding Intact Xline into day to day accounting practices, with the accounts assistant responsible for daily cash reconciliations and ongoing handling of payables and receivables within the system. The program emphasized process standardization for order to cash and procure to pay workflows at the Longford location, and the Intact Xline application name appears in user role descriptions for finance staff. This implementation narrative links M&S Plant Spares, Intact Xline, Distribution ERP, and the finance and distribution business functions.
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Murdock Builders Merchants | Distribution | 250 | $30M | Ireland | Intact Software | Intact Xline | Distribution ERP | 2020 | n/a |
In 2020 Murdock Builders Merchants migrated from Intact Vline to Intact Xline, deploying the Distribution ERP across its network of 15 branches and two timber sites spanning Northern Ireland and the Republic of Ireland. The implementation covered head office and branch operations and was rolled out to roughly 200 daily users within a 250 person organization, keeping core distribution and merchant functions centralized in Intact Xline.
The Intact Xline deployment emphasized modern user experience and functional depth within the Distribution ERP category, including an icon based ribbon menu, instant access menus, split screen transaction views, business intelligence dashboards, scheduled reporting, and stock requisition workflows. Configuration focused on role based interfaces to reduce training overhead, and standard transaction and inquiry screens were leveraged to support sales order and purchase order concurrency across branches.
Integration architecture included two way, high level e-commerce connectivity via the Intact Cliqx solution and mobile delivery and proof of delivery capabilities through the Intact Access mobile app with data syncing to and from Intact Xline. Intact Xline was described as a modern platform supported by Intact development teams, enabling real time data flow between branch POS, e-commerce channels, and mobile delivery processes while retaining centrally governed master data within the Distribution ERP.
Governance and rollout were executed to prioritize user acceptance and minimal disruption, the cutover was reported as seamless and required no end user training, and adoption was rapid from the oldest to the youngest staff members. The program standardized workflows across the branch network, reduced reliance on disparate branch procedures, and positioned head office to manage reporting, stock requisition, and BI governance centrally in Intact Xline.
Outcomes reported include improved usability, faster access to transactional controls for branch and head office staff, higher user satisfaction, and reduced ongoing training requirements, with the organization noting the move to Intact Xline future proofs its merchant operations while enabling expanded digital channels through integrated e-commerce and mobile proof of delivery.
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Retail | 25 | $3M | Ireland | Intact Software | Intact Xline | Distribution ERP | 2022 | n/a |
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Consumer Packaged Goods | 10 | $1M | Ireland | Intact Software | Intact Xline | Distribution ERP | 2017 | n/a |
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Retail | 26 | $3M | Ireland | Intact Software | Intact Xline | Distribution ERP | 2020 | n/a |
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Distribution | 130 | $17M | Ireland | Intact Software | Intact Xline | Distribution ERP | 2020 | n/a |
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Distribution | 51 | $6M | United Kingdom | Intact Software | Intact Xline | Distribution ERP | 2021 | n/a |
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