List of Intalio Document Management Customers
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Since 2010, our global team of researchers has been studying Intalio Document Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Intalio Document Management for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Intalio Document Management for Document Management include: Ministry Of Foreign Affairs State Of Kuwait, a Kuwait based Government organisation with 2000 employees and revenues of $734.0 million, Tadawul Saudi Arabia, a Saudi Arabia based Banking and Financial Services organisation with 462 employees and revenues of $286.0 million, Electricity & Cogeneration Regulatory Authority Saudi Arabia, a Saudi Arabia based Government organisation with 155 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Intalio Document Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Electricity & Cogeneration Regulatory Authority Saudi Arabia | Government | 155 | $10M | Saudi Arabia | Intalio | Intalio Document Management | Document Management | 2020 | n/a |
In 2020, Electricity & Cogeneration Regulatory Authority Saudi Arabia implemented Intalio Document Management as part of an enterprise content services suite. The implementation placed Document Management capabilities at the center of the authoritys content strategy for regulatory operations in Saudi Arabia, aligning the application with operational recordkeeping and correspondence handling functions.
The deployment explicitly included a Document Management System and a Correspondence Management module to automate incoming and outgoing correspondence and to manage digital assets. Intalio Document Management was configured to improve capture, indexing, and retrieval of unstructured information, applying document lifecycle and metadata management typical of the Document Management category.
Work targeted regulatory operations across the authority, supporting regulatory departments responsible for case files, notices, and official correspondence in the Middle East region. The configuration focused on workflow orchestration for correspondence, centralized repository access, and searchability to support inspection and regulatory review processes.
Governance changes emphasized centralized content handling and automated correspondence workflows to standardize processing across teams. The vendor reported reduced manual processing and improved access to unstructured information after rollout, reflecting operational improvements in correspondence throughput and content accessibility.
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Ministry Of Foreign Affairs State Of Kuwait | Government | 2000 | $734M | Kuwait | Intalio | Intalio Document Management | Document Management | 2025 | n/a |
In 2025 the Ministry Of Foreign Affairs State Of Kuwait selected Intalio Document Management to strengthen document workflows, records handling, and content governance for its diplomatic and external affairs functions. The vendor published the selection as part of the ministry's push to improve document management capabilities across government operations in Kuwait and the Middle East.
The Intalio Document Management implementation centers on standard Document Management capabilities, including electronic document capture and metadata driven indexing, version control and audit logging, full text search and classification, configurable workflow orchestration for approvals and correspondence routing, and retention and records management. Configuration work emphasized policy driven metadata schemas, role based access controls, and workflow templates aligned to diplomatic correspondence and external engagement processes.
Operational coverage is focused on the ministry's diplomatic and external affairs directorates and associated business functions such as consular services, treaty and protocol documentation, and archival records management. Governance and rollout planning documented centralized content repositories, defined information lifecycle policies, and established role based access and approval authorities, with phased deployment and process standardization across departments to align day to day document handling with the new system.
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Tadawul Saudi Arabia | Banking and Financial Services | 462 | $286M | Saudi Arabia | Intalio | Intalio Document Management | Document Management | 2018 | n/a |
In 2018, Tadawul Saudi Arabia implemented Intalio Document Management. The deployment centered on the Intalio Document Management Correspondence Tracking module, and the work is classified in the Document Management category.
The Correspondence Tracking module was used to modernize exchange communications and correspondence workflows, as described on the vendor testimonial page. Implemented capabilities emphasize metadata indexing, configurable routing, automated tracking and audit trail functionality consistent with Document Management systems, supporting document lifecycle control and versioning for formal correspondence.
Operational scope focused on the Saudi Stock Exchange's communications and formal correspondence processes, consolidating exchanged documents into a single correspondence workflow system. The implementation supported process-driven handling of incoming and outgoing communications and provided a centralized system of record for correspondence traceability and retention.
The vendor testimonial explicitly identifies Correspondence Tracking as the implemented module, and publicly available materials emphasize workflow modernization rather than public technical architecture or rollout sequencing. The 2018 timing is an estimate based on the vendor listing because the testimonial does not provide a specific project date.
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