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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

List of Intercom Fin ChatBot Customers

Intercom
Location
55 2nd Street, 4th Floor,
San Francisco, 94105, CA,
United States
Website
https://www.intercom.com/
Phone
1 415-949-1490
Artw industry
Communications
Employee
1000
Revenue
$343M

Since 2010, our global team of researchers has been studying Intercom Fin ChatBot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Intercom Fin ChatBot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Intercom Fin ChatBot for Chatbots and Conversational AI include: DoorDash, a United States based Professional Services organisation with 23700 employees and revenues of $10.72 billion, Lightspeed Commerce, a Canada based Professional Services organisation with 3000 employees and revenues of $1.08 billion, Anthropic, a United States based Professional Services organisation with 1000 employees and revenues of $990.0 million, Asana, a United States based Professional Services organisation with 1819 employees and revenues of $724.0 million, Crypto.com, a Singapore based Banking and Financial Services organisation with 4000 employees and revenues of $600.0 million and many others.

Contact us if you need a completed and verified list of companies using Intercom Fin ChatBot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Intercom Fin ChatBot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Anthropic Professional Services 1000 $990M United States Intercom Intercom Fin ChatBot Chatbots and Conversational AI 2024 n/a
In 2024, Anthropic implemented Intercom Fin ChatBot to scale customer support for its AI products and free users. The deployment used Intercom Fin ChatBot within the Chatbots and Conversational AI category to provide automated conversational handling and continuous 24/7 coverage in the United States. The implementation was fast to deploy, with Fin live in under a week, and configured to perform automated triage, intent classification, and scripted resolution workflows typical of conversational AI agents. Anthropic routed high volumes of incoming queries through Intercom Fin ChatBot, resolving tens of thousands of customer queries within weeks and achieving an explicit resolution rate of approximately 50.8 percent while materially reducing response times. Operationally the scope covered customer support for AI product users and free-tier customers across the US region, enabling around the clock coverage and automated first-contact resolution. Governance centered on rapid rollout and operational monitoring to tune conversational flows and escalation rules, with Anthropic using the Intercom Fin ChatBot to shift volume away from live agents and standardize initial response handling for support functions.
Asana Professional Services 1819 $724M United States Intercom Intercom Fin ChatBot Chatbots and Conversational AI 2024 n/a
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Clay Professional Services 200 $20M United States Intercom Intercom Fin ChatBot Chatbots and Conversational AI 2024 n/a
Professional Services 600 $160M United States Intercom Intercom Fin ChatBot Chatbots and Conversational AI 2023 n/a
Banking and Financial Services 4000 $600M Singapore Intercom Intercom Fin ChatBot Chatbots and Conversational AI 2023 n/a
Professional Services 1100 $125M Australia Intercom Intercom Fin ChatBot Chatbots and Conversational AI 2023 n/a
Professional Services 23700 $10.7B United States Intercom Intercom Fin ChatBot Chatbots and Conversational AI 2024 n/a
Professional Services 200 $32M United States Intercom Intercom Fin ChatBot Chatbots and Conversational AI 2023 n/a
Professional Services 90 $15M United States Intercom Intercom Fin ChatBot Chatbots and Conversational AI 2023 n/a
Professional Services 3000 $1.1B Canada Intercom Intercom Fin ChatBot Chatbots and Conversational AI 2023 n/a
Showing 1 to 10 of 11 entries

Buyer Intent: Companies Evaluating Intercom Fin ChatBot

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Intercom Fin ChatBot. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Intercom Fin ChatBot for Chatbots and Conversational AI include:

  1. Parahelp, a Denmark based Professional Services organization with 10 Employees
  2. Frontline Solutions BV, a Netherlands based Communications company with 60 Employees
  3. Eileen Fisher, a United States based Retail organization with 830 Employees

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FAQ - APPS RUN THE WORLD Intercom Fin ChatBot Coverage

Intercom Fin ChatBot is a Chatbots and Conversational AI solution from Intercom.

Companies worldwide use Intercom Fin ChatBot, from small firms to large enterprises across 21+ industries.

Organizations such as DoorDash, Lightspeed Commerce, Anthropic, Asana and Crypto.com are recorded users of Intercom Fin ChatBot for Chatbots and Conversational AI.

Companies using Intercom Fin ChatBot are most concentrated in Professional Services and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Intercom Fin ChatBot are most concentrated in United States, Canada and Singapore, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Intercom Fin ChatBot across Americas, EMEA, and APAC.

Companies using Intercom Fin ChatBot range from small businesses with 0-100 employees - 9.09%, to mid-sized firms with 101-1,000 employees - 45.45%, large organizations with 1,001-10,000 employees - 36.36%, and global enterprises with 10,000+ employees - 9.09%.

Customers of Intercom Fin ChatBot include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Intercom Fin ChatBot customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.