List of InterSystems TrakCare Customers
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Since 2010, our global team of researchers has been studying InterSystems TrakCare customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased InterSystems TrakCare for Healthcare ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using InterSystems TrakCare for Healthcare ERP include: NT Health, a Australia based Government organisation with 8600 employees and revenues of $1.53 billion, Nuffield Health, a United Kingdom based Healthcare organisation with 16400 employees and revenues of $1.21 billion, Sultan Qaboos University, a Oman based Education organisation with 7000 employees and revenues of $500.0 million, Sedgwick Ireland, a Ireland based Professional Services organisation with 400 employees and revenues of $100.0 million, Optimus Health, a United Kingdom based Healthcare organisation with 2500 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using InterSystems TrakCare, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The InterSystems TrakCare customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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NT Health | Government | 8600 | $1.5B | Australia | InterSystems | InterSystems TrakCare | Healthcare ERP | 2018 | n/a |
In 2018, NT Health implemented InterSystems TrakCare as its core clinical application. InterSystems TrakCare was deployed as a Healthcare ERP to consolidate patient administration and clinical workflows across NT Health information systems.
The deployment established InterSystems TrakCare as the core clinical system with integrated functional capabilities for clinical records, scheduling, and laboratory workflows, and it included InterSystems TrakCare Lab as the laboratory module. Integration work delivered interfaces between InterSystems TrakCare and medications management system Merlin, radiology system Synapse RIS, and oral health system Titanium, enabling transactional handoffs and shared patient context across those domains.
From March 2019 to June 2020 NT Health engaged an Integration Analyst and Business Analyst in an Agile delivery cadence to specify integration requirements, map clinical data flows, and validate end to end interface behavior. Operational coverage focused on clinical operations spanning medications management, radiology, laboratory, and oral health, with governance activities centered on requirements management, interface testing, and phased acceptance by clinical stakeholders.
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Nuffield Health | Healthcare | 16400 | $1.2B | United Kingdom | InterSystems | InterSystems TrakCare | Healthcare ERP | 2016 | n/a |
In 2016 Nuffield Health implemented InterSystems TrakCare as an integrated electronic health information system across its United Kingdom hospitals, deploying a Healthcare ERP to support clinical and administrative workflows and to facilitate transfer of care with the NHS. The rollout was described by the vendor as a unified healthcare information solution for Nuffield Health's hospital estate in the United Kingdom.
InterSystems TrakCare was configured to deliver core clinical EHR functionality alongside administrative and record consolidation, aligning clinical documentation, patient administration, scheduling, and a unified patient record under the Healthcare ERP. Configuration focus emphasized consolidation of clinical and administrative datasets into a single record to reduce fragmentation and to support care coordination across departments.
Operational coverage spanned Nuffield Health hospital sites in the United Kingdom and included workflows to exchange and coordinate transfer of care information with NHS care pathways. Governance and rollout activities centered on standardizing clinical and administrative workflows across sites and establishing information governance for shared patient records, positioning InterSystems TrakCare as the central platform for hospital clinical and administrative operations.
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Optimus Health | Healthcare | 2500 | $15M | United Kingdom | InterSystems | InterSystems TrakCare | Healthcare ERP | 2015 | n/a |
In 2015, Optimus Health implemented InterSystems TrakCare as a Healthcare ERP to digitize patient records and introduce electronic prescribing and medicines administration across clinical services. Phase one launched in October 2015 and concentrated on a UK clinical implementation in County Durham with an explicit focus on medicines management and nursing medication administration workflows.
The deployment embedded InterSystems TrakCare electronic patient record functionality and clinical ePMA capabilities, aligning medicines management modules with ward-level nursing workflows and electronic prescribing processes. Configuration emphasized clinical workflows for prescribing, administration, and medication reconciliation, and instrumentation supported monitoring of medication incidents and omitted doses within the TrakCare environment.
Governance was organized as a phased clinical rollout, beginning with medicines management in County Durham and moving through staged adoption across affected departments, with local clinical governance overseeing medication safety protocols and nursing practice changes. The InterSystems TrakCare implementation delivered measurable reductions in medication incidents and missed or omitted doses, and reported measurable nursing time savings as recorded following the phase one rollout.
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Sedgwick Ireland | Professional Services | 400 | $100M | Ireland | InterSystems | InterSystems TrakCare | Healthcare ERP | 2021 | n/a |
In 2021, Sedgwick Ireland implemented InterSystems TrakCare as its Healthcare ERP. The deployment was scoped to enterprise administrative and clinical resource planning functions for Sedgwick Ireland, positioning InterSystems TrakCare to manage core operational workflows across the organization.
The InterSystems TrakCare implementation emphasized Healthcare ERP capabilities such as electronic health record workflows, patient administration and scheduling, revenue cycle and billing configuration, order management and clinical documentation. Configuration work included role based access control, workflow orchestration for administrative and clinical tasks, and master patient index governance to support consistent identifiers and record management across modules.
Operational integration preserved existing HR processes, with HR onboarding and employee lifecycle activities continuing to be managed in Mega HR, where HR administrators set up new employees, managed leave and maintained personnel files. User accounts, clinical roles and access provisioning were provisioned in InterSystems TrakCare while personnel administration remained in Mega HR to maintain separation of HR payroll and employee lifecycle functions from clinical and operational systems.
Governance for InterSystems TrakCare centered on appointed process owners for patient administration, billing and records management, with configuration change controls, access audits and role definitions incorporated into rollout plans. Training for administrative and clinical staff, structured onboarding activities and periodic reporting were included to align HR administration tasks with day to day use of InterSystems TrakCare as the Healthcare ERP.
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Sultan Qaboos University | Education | 7000 | $500M | Oman | InterSystems | InterSystems TrakCare | Healthcare ERP | 2021 | n/a |
In 2021, Sultan Qaboos University deployed InterSystems TrakCare as a Healthcare ERP at Sultan Qaboos University Hospital in Muscat to enable clinical telehealth consultations. The implementation integrated InterSystems TrakCare with Google Meet to provide scheduled virtual consultations that include direct access to patients electronic records during video visits.
InterSystems TrakCare was configured to extend appointment scheduling into telehealth workflows, linking booking records to live Google Meet sessions and surfacing the patient record to clinicians during encounters. Functional capabilities implemented included appointment scheduling, virtual visit orchestration, and clinician access to the electronic health record during remote consultations, aligning clinical workflows with remote care delivery.
The integration architecture placed Google Meet as the conferencing layer while InterSystems TrakCare supplied the clinical record context and scheduling authority for each session. Operational scope centered on Sultan Qaboos University Hospital outpatient clinics and clinician users in Muscat, supporting remote consultations across core clinical departments and front line clinical operations.
Rollout occurred during the COVID-19 pandemic and introduced governance adjustments to scheduling approvals, clinician telehealth access controls, and standardized virtual visit procedures. The deployment streamlined remote consultations and workflows, improving continuity of care during the COVID-19 pandemic.
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Buyer Intent: Companies Evaluating InterSystems TrakCare
- Candesic, a United Kingdom based Professional Services organization with 50 Employees
- The Montpellier Cancer Institute, a France based Healthcare company with 1066 Employees
- Massachusetts Institute of Technology, a United States based Education organization with 2080 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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