List of Ireckonu CORE Middleware Customers
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Since 2010, our global team of researchers has been studying Ireckonu CORE Middleware customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ireckonu CORE Middleware for API Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ireckonu CORE Middleware for API Management include: Loews Hotels, a United States based Leisure and Hospitality organisation with 5600 employees and revenues of $1.60 billion, Resorts World Sentosa, a Singapore based Leisure and Hospitality organisation with 6000 employees and revenues of $920.0 million, EVT (Entertainment Ventures & Travel), a Australia based Leisure and Hospitality organisation with 9000 employees and revenues of $783.0 million, Mandarin Oriental Hotel Group, a Hong Kong based Leisure and Hospitality organisation with 6077 employees and revenues of $316.9 million and many others.
Contact us if you need a completed and verified list of companies using Ireckonu CORE Middleware, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ireckonu CORE Middleware customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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EVT (Entertainment Ventures & Travel) | Leisure and Hospitality | 9000 | $783M | Australia | Ireckonu | Ireckonu CORE Middleware | API Management | 2023 | n/a |
In 2023, EVT implemented Ireckonu CORE Middleware as an API Management initiative to modernize brand.com bookings, payments and contactless check in across its hotel estate. The deployment used Ireckonu CORE Middleware alongside IKnowU CDP+ to centralize booking orchestration and streamline payment flows for its properties in Australia and New Zealand.
Ireckonu CORE Middleware was configured to provide centralized API orchestration, secure payment handling, and booking session coordination, enabling consistent booking workflows from brand.com into property systems. IKnowU CDP+ was used in tandem to consolidate customer identity and consent signals supporting the online booking and contactless check in flows.
Integrations focused on the brand.com booking channel, payment processing layers, and the customer data platform, creating a unified API surface for reservations, payments and contactless check in operations. Operational scope covered reservations teams, e commerce channels and front desk contactless check in workflows across EVT hotels in Australia and New Zealand.
Governance emphasized centralized API management and segmentation of payment processing to reduce PCI scope, with the rollout executed at property level across the region. Per Ireckonu customer reporting the rollout delivered an 80% uplift in prepaid reservations and a 60% reduction in cancellations, with CORE Middleware and IKnowU CDP+ named as the products used.
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Loews Hotels | Leisure and Hospitality | 5600 | $1.6B | United States | Ireckonu | Ireckonu CORE Middleware | API Management | 2019 | n/a |
In 2019, Loews Hotels selected Ireckonu CORE Middleware and IKnowU to provide middleware and customer data platform capabilities across its US and Canadian properties. The agreement announced in 2019 covered 24 hotels and targeted an integrated guest experience to support CRM and marketing workflows and enable more personalized stays.
Ireckonu CORE Middleware was deployed as an API Management layer to centralize API traffic and mediate data flows between property systems and corporate services. The implementation paired CORE with IKnowU as the customer data platform to unify guest profiles, enable segmentation, and feed personalization services across booking, on-property, and post-stay interactions. Configuration work emphasized API gateway routing, schema mediation, and token based identity handling to standardize interfaces for guest profile and reservation data.
Operational scope encompassed corporate IT and hotel operations across the 24 properties in the United States and Canada, bringing front desk, marketing, and CRM functions into a common integration fabric. Rollout and governance were managed under the 2019 agreement with centralized orchestration for CRM and marketing integration and property level deployments for guest facing services. Integrations focused on CRM and marketing systems to deliver cohesive guest experiences while preserving property level operational autonomy.
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Mandarin Oriental Hotel Group | Leisure and Hospitality | 6077 | $317M | Hong Kong | Ireckonu | Ireckonu CORE Middleware | API Management | 2015 | n/a |
In 2015, Mandarin Oriental Hotel Group deployed Ireckonu CORE Middleware as an API Management implementation to centralize guest data across the group. The program bundled Ireckonu CORE Middleware and Ireckonu’s CDP to create a single unified guest profile supporting CRM, marketing, and loyalty across properties in APAC and other global locations.
Ireckonu CORE Middleware served as the API layer and data orchestration hub, while the CDP consolidated event and profile data into unified identities. Implemented functional capabilities included data ingestion pipelines, identity resolution and profile unification, and exposed API endpoints for downstream CRM and marketing consumers.
The middleware and CDP were integrated with property systems, CRM platforms, marketing automation and loyalty systems to enable cross property guest recognition and campaign targeting. Operational coverage focused on marketing, CRM and loyalty operations across Mandarin Oriental properties in APAC and globally, providing centralized access to unified guest profiles for those business functions.
Governance controls and centralized data workflows were instituted to support the loyalty relaunch, improving data governance and enabling more consistent data driven targeting during the rollout. Ireckonu’s case study explicitly lists CORE Middleware and CDP as the deployed products, indicating a group wide orchestration of API Management and customer data capabilities.
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Leisure and Hospitality | 6000 | $920M | Singapore | Ireckonu | Ireckonu CORE Middleware | API Management | 2019 | n/a |
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