List of Iterable Customer Engagement Customers
San Francisco, 94105, CA,
United States
Since 2010, our global team of researchers has been studying Iterable Customer Engagement customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Iterable Customer Engagement for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Iterable Customer Engagement for Customer Engagement include: Madison Reed, a United States based Consumer Packaged Goods organisation with 500 employees and revenues of $200.0 million, Curology, a United States based Healthcare organisation with 500 employees and revenues of $50.0 million, Calm, a United States based Professional Services organisation with 80 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using Iterable Customer Engagement, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Iterable Customer Engagement customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Calm | Professional Services | 80 | $8M | United States | Iterable | Iterable Customer Engagement | Customer Engagement | 2020 | n/a |
In 2020, Calm implemented Iterable Customer Engagement to orchestrate cross-channel customer journeys for new-member onboarding. The deployment was embedded in Calm’s U.S. CRM and marketing stack and served as the primary Customer Engagement layer for member lifecycle orchestration.
Iterable Customer Engagement was configured to manage email, push, and in-app messaging sequences and to enable rapid experiments across onboarding touchpoints. The implementation emphasized journey orchestration, sequencing logic, and experiment control, while Amplitude was integrated as the behavioral analytics and measurement engine to evaluate cohort responses and iteration outcomes.
The U.S.-based effort shortened new-member onboarding from 27 to 15 days and produced a 4x increase in revenue attributed to the onboarding sequence, results tracked through the Iterable Customer Engagement and Amplitude linkage. Governance centered on marketing led experiment cycles and iterative tuning of journey rules, aligning CRM, product, and analytics teams on rollout and measurement.
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Curology | Healthcare | 500 | $50M | United States | Iterable | Iterable Customer Engagement | Customer Engagement | 2017 | n/a |
In 2017, Curology deployed Iterable Customer Engagement to unify email and SMS communications for its prescription-skincare subscription service, implementing a Customer Engagement platform to support patient engagement and CRM and marketing workflows in the United States. The implementation was explicitly focused on unifying customer data to remove data silos and enable personalized, behavior-driven messaging across the subscription lifecycle.
Iterable Customer Engagement was configured to support cross-channel campaign automation, event driven messaging, audience segmentation, and personalized content delivery tied to treatment plans and subscription events. The deployment established a centralized customer profile and behavior signals, enabling automated journeys for onboarding, adherence reminders, and reactivation communications, and it aligned messaging capabilities with subscription and clinical touchpoints.
Operationally the rollout concentrated on CRM and marketing teams supporting the U.S. subscription business, centralizing campaign governance and data stewardship to ensure consistent patient engagement workflows. The project delivered measurable outcomes reported by the client, including an approximate 26% improvement in customer engagement, about 14% increase in treatment-plan compliance, and roughly a 10% uplift in revenue.
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Madison Reed | Consumer Packaged Goods | 500 | $200M | United States | Iterable | Iterable Customer Engagement | Customer Engagement | 2019 | n/a |
In 2019, Madison Reed deployed Iterable Customer Engagement to run cross channel reactivation and subscription conversion workflows. Iterable Customer Engagement was provisioned to support CRM and marketing programs under the Customer Engagement category across the United States.
The implementation emphasized journey orchestration and automation, configuring reactivation and subscription conversion workflows alongside segmentation driven targeting and personalized messaging capabilities. Iterable Customer Engagement was configured to handle lifecycle orchestration, event triggered workflows, and subscription conversion funnels within the marketing stack.
Customer data was integrated via Segment to centralize user profiles and event streams, and Lob was added to inject direct mail into reactivation journeys as an offline channel. The U.S. implementation scope covered CRM and marketing functions, aligning campaign execution with centralized customer data and audience definitions.
Operational governance centralized campaign orchestration and data flow controls between Iterable Customer Engagement, Segment, and Lob to ensure consistent audience targeting and channel sequencing. Outcomes reported for the deployment included a 45% increase in upgrade to subscription conversion for Iterable driven campaigns and an incremental approximately 3% lift from adding direct mail to reactivation journeys.
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Buyer Intent: Companies Evaluating Iterable Customer Engagement
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