List of ITRS OP5 Monitor Customers
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Since 2010, our global team of researchers has been studying ITRS OP5 Monitor customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ITRS OP5 Monitor for Network Management and Monitoring from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ITRS OP5 Monitor for Network Management and Monitoring include: Svenskaspel, a Sweden based Leisure and Hospitality organisation with 200 employees and revenues of $27.0 million, Carus, a Finland based Professional Services organisation with 150 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using ITRS OP5 Monitor, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Carus | Professional Services | 150 | $20M | Finland | ITRS Group | ITRS OP5 Monitor | Network Management and Monitoring | 2020 | n/a | In 2020, Carus expanded its ITRS OP5 Monitor deployment by adding ITRS Log Analytics to the existing monitoring estate. Carus had been using ITRS OP5 Monitor for several years and the 2020 expansion targeted IT and operations in the UK region, with scope on availability and incident prevention for customer facing booking systems and back office services. This work represents an IT operations use case combining Network Management and Monitoring with log analytics to increase operational visibility for customer facing booking and onboard systems. The extension retained ITRS OP5 Monitor as the core availability and alerting platform while ITRS Log Analytics introduced centralized log collection, searchable log stores, and log context for incident triage, aligning with Network Management and Monitoring workflows such as alert correlation and event enrichment. Integration between the OP5 Monitor environment and ITRS Log Analytics surfaced log context alongside alerts, enabling operations and support teams to reconfigure incident workflows and accelerate investigation steps for booking and back office services. Governance changes focused on embedding log evidence into escalation and post incident review processes, with an explicit operational objective of proactive log visibility and faster incident response. | |
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Svenskaspel | Leisure and Hospitality | 200 | $27M | Sweden | ITRS Group | ITRS OP5 Monitor | Network Management and Monitoring | 2019 | Binero | In 2019 Svenskaspel implemented ITRS OP5 Monitor, a Network Management and Monitoring application, to consolidate telemetry across its infrastructure and support always-on gambling services in Sweden. The deployment targeted a device estate in excess of 30,000 endpoints and aimed to unify monitoring data feeds to improve operational availability across the estate. ITRS OP5 Monitor was configured as a centralized monitoring platform providing standard Network Management and Monitoring capabilities including telemetry ingestion, event correlation, alerting, and consolidated dashboarding for network and service health. The implementation emphasized configuration of monitoring rules and automated alert pipelines to surface incidents to infrastructure and operations teams. Initial tests began in August 2019 with partners Opsdis and ITRS, and the vendor reported rollout into production during 2020. The case study accompanying the deployment documents OP5 Monitor integrations and service-level and availability outcomes, and notes that the platform brought together telemetry from many heterogeneous sources across the estate. Binero is listed as the SI VAR supporting the project delivery, and operational rollout followed a phased testing and production timetable led by ITRS and partner teams. Governance adjustments focused on centralized monitoring ownership and incident-to-resolution workflows to align network monitoring outputs with Svenska Spel operational requirements. |
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