List of ITVT Stadtwerk365 Customers
Leonberg, 71229,
Germany
Since 2010, our global team of researchers has been studying ITVT Stadtwerk365 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ITVT Stadtwerk365 for Utilities ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ITVT Stadtwerk365 for Utilities ERP include: Energie Baden-Württemberg, a Germany based Utilities organisation with 30722 employees and revenues of $40.14 billion, Stromnetz Berlin, a Germany based Utilities organisation with 1816 employees and revenues of $1.47 billion, Bwp Buergerwindparkhleiden & Co., a Germany based Utilities organisation with 15 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using ITVT Stadtwerk365, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bwp Buergerwindparkhleiden & Co. | Utilities | 15 | $5M | Germany | ITVT Group | ITVT Stadtwerk365 | Utilities ERP | 2024 | n/a |
In 2024, Bwp Buergerwindparkhleiden & Co. implemented ITVT Stadtwerk365 as a Utilities ERP solution to centralize customer service processes for its e-regio operations in Germany. The deployment targeted customer-facing operations and was positioned to handle inbound service requests and routine operational tasks within the utilities business function.
The project used the ITVT Stadtwerk365 customer service / CRM module together with the ITVT E-Mail Copilot to automate inbound email routing and customer-service processes. Configuration emphasized automated case creation, rule-based routing, and workflow automation for routine activities, with explicit automation for meter reading updates and processing payment change requests.
Integration work focused on connecting the ITVT E-Mail Copilot to the Stadtwerk365 instance so that classified inbound emails automatically triggered CRM workflows and task creation. Operational coverage spanned customer service and billing related functions in Germany, with orchestration between email intake, case management, and task automation tied to meter and payment events.
Governance changes included formalizing routing rules, SLA-driven queue management, and rule-based escalation to support automated triage. The ITVT Stadtwerk365 implementation and the E-Mail Copilot together delivered faster handling of customer requests and automated routine tasks like meter readings and payment change requests as described in the vendor case study.
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Energie Baden-Württemberg | Utilities | 30722 | $40.1B | Germany | ITVT Group | ITVT Stadtwerk365 | Utilities ERP | 2001 | n/a |
In 2001, Energie Baden-Württemberg began a long standing engagement with ITVT Group that included implementations of ITVT Stadtwerk365. The initial and ongoing work focused on Utilities ERP capabilities applied to EnBW's German utility operations, establishing the application as part of the vendor relationship documented by ITVT.
Implementations of ITVT Stadtwerk365 for EnBW have emphasized CRM and utilities solution components, reflecting ITVT references to CRM and utilities work for the customer. Configured capabilities include customer information management, billing and invoicing workflows, meter data lifecycle management, service order orchestration, and tariff management aligned to utility-specific master data and role based access for customer service and billing functions.
Operational scope centers on utility business functions within EnBW, including customer service, billing, metering, and network operations across the companys German sites. The deployment narrative aligns with Utilities ERP operational terminology, indicating system use across transactional customer management and operational metering processes.
Governance has been characterized by a long term technical and service collaboration, with ITVT citing Energie Baden-Württemberg as a long standing customer and partner in Germany. This multi year partnership supports continuous application lifecycle activities, joint configuration and enhancement work, and sustained vendor customer service engagement around ITVT Stadtwerk365.
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Stromnetz Berlin | Utilities | 1816 | $1.5B | Germany | ITVT Group | ITVT Stadtwerk365 | Utilities ERP | 2009 | n/a |
In 2009, Stromnetz Berlin implemented ITVT Stadtwerk365, deploying ITVT's CRM for Utilities Suite to manage regulatory data and communications across the Berlin grid operations. ITVT Stadtwerk365 serves as a Utilities ERP implementation focused on regulatory management and communications within Germany, aligning the application with grid operations data capture and regulator-facing messaging.
The deployment centralized regulatory workflows and communications across operational teams in the Berlin grid, establishing a single system of record for compliance data and regulator correspondence. Functional capabilities implemented include regulatory data management, case and correspondence management, and workflow orchestration for utilities regulatory processes, and ITVT cites the engagement as a long running deployment since September 2009. Governance emphasis shifted to centralized process ownership for regulatory submissions and coordinated communications across departments.
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