List of IWS Platform Customers
Sydney, 2065, NSW,
Australia
Since 2010, our global team of researchers has been studying IWS Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IWS Platform for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IWS Platform for Workforce Management include: Retailors Australia, a Australia based Retail organisation with 1000 employees and revenues of $150.0 million, WHSmith Australia, a Australia based Retail organisation with 500 employees and revenues of $85.0 million, Zambrero, a Australia based Leisure and Hospitality organisation with 55 employees and revenues of $5.7 million, Bendigo Seafood Restaurant, a Australia based Leisure and Hospitality organisation with 7 employees and revenues of $1.2 million and many others.
Contact us if you need a completed and verified list of companies using IWS Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IWS Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bendigo Seafood Restaurant | Leisure and Hospitality | 7 | $1M | Australia | Integrated Workforce Solutions | IWS Platform | Workforce Management | 2018 | n/a |
In 2018, Bendigo Seafood Restaurant implemented the IWS Platform for Workforce Management. The deployment was delivered as a SaaS solution with an integrated payroll bureau component, and it targeted franchise-wide workforce management across stores in Victoria, moving operations away from manual timesheets toward digital rostering and payroll automation.
Configuration work centered on rostering, time and attendance capture, payroll processing, and award compliance capabilities within the IWS Platform. The implementation centralized payroll operations and established standard payroll bureau processing workflows, consolidating payroll runs and compliance rules into the platform. Functional workflows implemented included roster creation and shift allocation, digital timesheet approval, payroll submission to the bureau, and automated award interpretation consistent with Workforce Management practices.
Operational scope covered franchise stores in Victoria with rollout activities focused on store onboarding and central payroll administration. Governance changes emphasized consistent award compliance workflows and tighter coordination between store-level time capture and head office payroll. After go-live the customer reported reduced administrative burden, improved award compliance and easier store onboarding.
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Retailors Australia | Retail | 1000 | $150M | Australia | Integrated Workforce Solutions | IWS Platform | Workforce Management | 2016 | n/a |
In 2016, Retailors Australia implemented the IWS Platform from Integrated Workforce Solutions as its Workforce Management application. The deployment centralized rostering and labor management for retail operations, providing store managers, state managers and the head office payroll team with a single platform for scheduling and time capture for approximately 1000 employees.
Configuration work focused on shift rostering, time and attendance capture, real time labor analytics and rules based roster automation, alongside standardized payroll workflows. The IWS Platform was configured for roster authoring, exception handling, labor cost monitoring and timecard consolidation to support operational workforce planning and control.
Operational coverage delivered role based access for store level managers, state managers and head office payroll staff, with real time visibility into stores’ labor figures. Integrated Workforce Solutions worked with Retailors Australia to align the platform to weekly payroll processes, enabling end to end payroll management week in and week out by the head office team.
Governance and rollout emphasized onboarding of each new store manager and training for state managers to drive roster efficiencies and consistent labor oversight. Standardized roster rules, compliance checks and weekly payroll reconciliation were implemented to ensure processing remained consistent, compliant and professional while the IWS Platform served as the companys central Workforce Management system.
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WHSmith Australia | Retail | 500 | $85M | Australia | Integrated Workforce Solutions | IWS Platform | Workforce Management | 2018 | n/a |
In 2018 WHSmith Australia deployed the IWS Platform for Workforce Management to centralize payroll and workforce operations. The engagement focused on end to end payroll responsibility, including preparation and completion of fortnightly payroll for fewer than 500 employees, expense submission and reconciliation of related balance sheet ledgers, positioning the IWS Platform as the operational payroll engine for the business.
Configuration centered on payroll processing workflows and expense management capabilities, with standard Workforce Management functions such as time and attendance feeds and roster data used to populate payroll calculations. The IWS Platform was used in conjunction with Preceda Softwares for preparation and submission of fortnightly payroll and expense runs, reflecting a paired tooling approach between the two systems.
Operational coverage emphasized payroll and finance functions across WHSmith Australia, with a repeatable fortnightly payroll cadence and ledger reconciliation steps embedded in the process. Governance was organized around a single end to end payroll ownership model responsible for timely submissions and balance sheet reconciliations, and operational controls were configured to support recurring payroll and expense cycles without reference to prior platforms.
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Leisure and Hospitality | 55 | $6M | Australia | Integrated Workforce Solutions | IWS Platform | Workforce Management | 2010 | n/a |
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