List of J Turner Reputation Management Customers
Wheaton, 60187-4521, IL,
United States
Since 2010, our global team of researchers has been studying J Turner Reputation Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased J Turner Reputation Management for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using J Turner Reputation Management for Customer Experience include: Cardinal Group Management & Advisory, a United States based Construction and Real Estate organisation with 1600 employees and revenues of $500.0 million, Morgan Group, a United States based Construction and Real Estate organisation with 450 employees and revenues of $75.0 million, Dayrise Residential, a United States based Construction and Real Estate organisation with 250 employees and revenues of $34.0 million and many others.
Contact us if you need a completed and verified list of companies using J Turner Reputation Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cardinal Group Management & Advisory | Construction and Real Estate | 1600 | $500M | United States | J Turner | J Turner Reputation Management | Customer Experience | 2016 | n/a |
In 2016, Cardinal Group Management & Advisory began working with J Turner to deploy J Turner Reputation Management, a Customer Experience solution across the United States. The initial deployment centralized resident feedback collection and online reputation tracking, creating a unified approach to resident experience data across managed properties.
The implementation used Ratings Tracker Premium and Surveys modules within J Turner Reputation Management, configured to aggregate online reviews and resident survey responses into a consolidated reputation dashboard. The work impacted resident experience and property management functions by standardizing feedback collection and response workflows across operations and leasing teams. Cardinal reported an 11.5 point ORA increase, representing 19 percent growth, and a 2.5 percent TALi uplift as outcomes of the program.
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Dayrise Residential | Construction and Real Estate | 250 | $34M | United States | J Turner | J Turner Reputation Management | Customer Experience | 2017 | n/a |
Dayrise Residential implemented J Turner Reputation Management in 2017 to instrument resident and prospect feedback and establish continuous sentiment monitoring across its U.S. properties. J Turner Reputation Management was deployed as a Customer Experience application to centralize online reputation workflows and feedback capture for property-level operations.
The implementation deployed J Turner resident and prospect surveys as the foundational feedback channel, and later added Ratings Tracker Premium and Review Response to broaden monitoring and response capabilities. Configuration emphasized ongoing survey administration, automated ratings aggregation, and a review response workflow to surface negative sentiment for operational follow up.
Operational coverage extended across Dayrise Residential U.S. properties, aligning the J Turner tools with property management, leasing, and marketing workflows responsible for resident experience and online presence. Data collection and Ratings Tracker reporting provided consolidated sentiment visibility for regional and corporate stakeholders.
Program measurement was documented from at least 2017 through 2021, during which Dayrise achieved a 17.5-point ORA increase and improved TALi from 6.15 to 6.55 between 2017 and 2021. Governance centered on survey cadence and review response processes to lift online reputation and operationalize resident feedback.
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Morgan Group | Construction and Real Estate | 450 | $75M | United States | J Turner | J Turner Reputation Management | Customer Experience | 2014 | n/a |
In 2014, Morgan Group implemented J Turner Reputation Management to centralize resident feedback and standardize customer experience across its U.S. portfolio. Morgan Group used J Turner Reputation Management for Customer Experience to provide a single reporting source for resident satisfaction and to inform operational decision making.
The initial deployment used J Turner Surveys beginning in 2014, and Morgan Group added Ratings Tracker in 2015 to capture and aggregate quantitative ratings alongside qualitative survey responses. Configuration emphasized survey templates, automated feedback collection workflows, and consolidated ratings dashboards to track resident sentiment and ORA metrics. These modules supported regular resident outreach, scorecarding, and trend analysis consistent with Customer Experience platform workflows.
Operational coverage extended across Morgan Group U.S. multifamily assets and was consumed by property management and operations teams to prioritize site-level interventions. Resident feedback was routed into operational workflows to trigger maintenance, leasing, and amenity planning decisions. The platform consolidated feedback at the portfolio level for consistent reporting and local action.
Rollout was phased with surveys deployed in 2014 and Ratings Tracker added in 2015, establishing a governance cadence for regular feedback review and operational decision making. Resident insights directly informed operational changes, for example adding patio balconies at properties based on feedback. The engagement produced a 7-point ORA improvement over five years.
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