List of Jack Henry Digital Banking Platform Customers
Monett, 65708, MO,
United States
Since 2010, our global team of researchers has been studying Jack Henry Digital Banking Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Jack Henry Digital Banking Platform for Digital Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Jack Henry Digital Banking Platform for Digital Banking include: Simmons Bank, a United States based Banking and Financial Services organisation with 2917 employees and revenues of $763.0 million, SouthTrust Bank, a United States based Banking and Financial Services organisation with 100 employees and revenues of $50.0 million, OMB Bank, a United States based Banking and Financial Services organisation with 180 employees and revenues of $30.0 million, OMNI Community Credit Union, a United States based Banking and Financial Services organisation with 148 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Jack Henry Digital Banking Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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OMB Bank | Banking and Financial Services | 180 | $30M | United States | Jack Henry & Associates | Jack Henry Digital Banking Platform | Digital Banking | 2022 | n/a |
In 2022, OMB Bank selected Jack Henry & Associates to implement the Jack Henry Digital Banking Platform. The U.S. engagement announced in 2022 centers on a modern, open Banno Digital Platform and complementary Jack Henry digital lending, deposit, and payment solutions to support a new digital brand and geographic expansion. The program included a planned early 2023 digital launch focused on improving digital customer experience and automating commercial lending processes.
The implementation configured the Jack Henry Digital Banking Platform to deliver core Digital Banking capabilities, including customer facing digital channels, online account opening, digital deposit management, payments processing, and digital lending origination workflows. Banno Digital Platform components were used for the customer front end while Jack Henry lending and deposit modules were applied to standardize lending workflows and deposit operations.
Operational coverage targeted retail and commercial banking functions, digital channel teams, and lending operations as the bank prepared for the brand rollout and geographic expansion across the United States. Governance established cross functional ownership for digital product management and lending workflow automation, with staged rollout sequencing to coordinate channel activation and operations readiness ahead of the early 2023 launch.
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OMNI Community Credit Union | Banking and Financial Services | 148 | $25M | United States | Jack Henry & Associates | Jack Henry Digital Banking Platform | Digital Banking | 2021 | n/a |
In 2021, OMNI Community Credit Union implemented the Jack Henry Digital Banking Platform using the Banno Digital Platform and Banno Digital Toolkit. This Digital Banking deployment was a U.S.-focused initiative to improve member experience and operational efficiency across retail banking channels.
The implementation unified desktop and mobile channels, deployed self-service account opening, and added modular plugins from the Banno Digital Toolkit to extend functionality. Configuration emphasized channel parity between desktop and mobile, member onboarding workflows, and automated offer orchestration capabilities.
Operational scope centered on retail member services and frontline operations within the United States, impacting account opening, enrollment, and product offer workflows. Integrations were realized through the Banno platform architecture and toolkit plugins to surface offers and onboarding flows consistently across channels.
Governance focused on centralized configuration of digital product plugins and a phased member rollout to monitor adoption and operational impact. The case study documents measurable early adoption, nearly 5% of eligible accounts added a product or service within the first five months, reflecting uptake of automated offers and self-service onboarding.
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Simmons Bank | Banking and Financial Services | 2917 | $763M | United States | Jack Henry & Associates | Jack Henry Digital Banking Platform | Digital Banking | 2019 | n/a |
In 2019, Simmons Bank implemented the Jack Henry Digital Banking Platform as its Digital Banking solution. The deployment leveraged Jack Henry's Banno Digital Platform and Banno Digital Toolkit to extend mobile and online account features and enable open banking integration.
Simmons Bank used the Banno Digital Platform and Banno Digital Toolkit to embed third party fintechs and to build functional capabilities including in app credit card display, immediate card payments, and improved mobile deposit scoring. Mobile deposit scoring and related deposit workflows were configured to improve risk assessment for mobile checks, and the case study reports that these changes drove substantial mobile deposit growth and reduced mobile deposit losses.
Integration architecture centered on jXchange connectivity tools to orchestrate third party fintech connections and open banking data flows into the Jack Henry Digital Banking Platform, with capabilities surfaced through mobile and online channels. The implementation focused on accountholder experience and payments, tying card display and payments functionality directly into the digital banking front end.
Operational coverage addressed U.S. based digital banking services across deposits, card services, and payments, with the Banno Toolkit used as the integration and feature composition layer. Governance and configuration prioritized toolkit led composition to embed fintech capabilities and manage the accountholder digital experience within the Jack Henry Digital Banking Platform.
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Banking and Financial Services | 100 | $50M | United States | Jack Henry & Associates | Jack Henry Digital Banking Platform | Digital Banking | 2025 | n/a |
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