List of Jack Henry Synergy Customers
Jack Henry & Associates
663 W Hwy 60,
Monett, 65708, MO,
United States
Monett, 65708, MO,
United States
1 417-235-6652
Professional Services
7120
$2.3B
Since 2010, our global team of researchers has been studying Jack Henry Synergy customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Jack Henry Synergy for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Jack Henry Synergy for Document Management include: Simmons Bank, a United States based Banking and Financial Services organisation with 2917 employees and revenues of $763.0 million, First Premier Bank, a United States based Banking and Financial Services organisation with 2300 employees and revenues of $410.0 million, Alpine Bank, a United States based Banking and Financial Services organisation with 820 employees and revenues of $200.0 million, MVB Bank, a United States based Banking and Financial Services organisation with 445 employees and revenues of $67.0 million, Bank of Stockton, a United States based Banking and Financial Services organisation with 320 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Jack Henry Synergy, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Jack Henry Synergy customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alpine Bank | Banking and Financial Services | 820 | $200M | United States | Jack Henry & Associates | Jack Henry Synergy | Document Management | 2010 | n/a |
In 2010, Alpine Bank implemented Jack Henry Synergy for Document Management. Jack Henry Synergy, supplied by Jack Henry & Associates, was provisioned as the bank's central document repository and workflow platform to manage account opening and onboarding records across digital and branch channels.
The Synergy deployment was configured to support document capture, indexed storage, retention controls and workflow orchestration typical of Document Management implementations, with explicit handling for account opening artifacts such as identity documentation and digitally signed forms. Configuration work focused on integrating document processing with front end customer journey flows so that records created during application, ID verification and funding are persisted and routed to branch operations or digital fulfillment teams.
Jack Henry Synergy was integrated with Avoka Transact as part of the digital account opening architecture, and the solution stack also referenced integrations with Jack Henry Silverlake System and Jack Henry Netteller to enable immediate account establishment, funding and transaction enablement. Operational coverage included the bank's mobile channel and nearly 40 branch locations across Colorado, enabling omnichannel journeys where customers can start an application at home and complete it in a branch if assistance is needed.
Governance and process adjustments centered on orchestrating onboarding workflows between digital product teams and branch staff, and embedding identity verification, fraud detection and digital signature events into document lifecycle rules. The stated outcome in the implementation narrative was a completely digital account opening experience that extends Alpine Bank's reach beyond its branch footprint while preserving document auditability and operational routing through Jack Henry Synergy.
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Bank of Stockton | Banking and Financial Services | 320 | $60M | United States | Jack Henry & Associates | Jack Henry Synergy | Document Management | 2014 | n/a |
In 2014, Bank of Stockton implemented Jack Henry Synergy as its Document Management application to centralize report ingestion and distribution across its IBM i infrastructure. The deployment was tied to on premise IBM i Power systems with production, release, training and high availability LPARs hosted at Stockton headquarters and a Raging Wire co location in Sacramento, reflecting a co located architecture and clustered operational footprint.
The implementation included a platform upgrade of Jack Henry Synergy from V2010 to V2014 and operational workflows for print, burst and strip report processing. Fiserv Signature reports were printed, burst, stripped and loaded into Jack Henry Synergy for downstream distribution, and user provisioning in Synergy was managed via SharePoint ticketing for add change and delete actions.
Infrastructure integrations and system tooling were integral to the rollout, with IBM i O S upgrades from 6.1 to 7.1 and later 7.2, IBM Power hardware moves from Power7 to Power8, HMC revisions, tape drive migrations from LTO4 to LTO6 and tape encryption upgrades from EKM to SKLM. Data replication and high availability workflows referenced BCS Group QuickEdd following a migration away from Vision Solutions itera, and HelpSystems Robot console alert and scheduler tools were used to monitor jobs and system attention events.
Operational coverage extended to nightly and quarterly backups on IBM i LPARs using 3573 tape libraries, offsite tape handling and yearly physical inventory of offsite media, and live role swaps to support data center work such as UPS replacement and network testing. Business functions impacted included report delivery to bank officers, year end processing and external file exchanges with credit bureaus and tax authorities, all orchestrated through the Synergy Document Management layer and adjacent IBM i operational processes.
Governance and runbook changes accompanied the implementation, with SharePoint ticket driven user governance across Signature Synergy and IBM i, full participation in on call rotation, and documented procedures for virtual role swaps and live role swaps to support maintenance and continuity activities.
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Coastal1 Credit Union (formerly Pawtucket Credit Union) | Banking and Financial Services | 300 | $32M | United States | Jack Henry & Associates | Jack Henry Synergy | Document Management | 2018 | n/a |
In 2018 Coastal1 Credit Union implemented Jack Henry Synergy as its Document Management solution. The implementation was positioned to support daily operations across the credit union, with application support covering 1st and 2nd level support for Fiserv DNA, Fiserv Automic, and Jack Henry Synergy and with remote end user support provided via VPN after hours.
Jack Henry Synergy was configured to deliver core document management capabilities including capture, imaging, indexing, retrieval, and workflow orchestration to support transaction processing and record retention. Configuration work included defining document indexing schemas, imaging workflows, and automated document routing to align with operational batch sheets and nightly jobs.
The implementation integrated with Fiserv Automic for scheduled automation and calendars, and it operated alongside Fiserv DNA and the BankUp Lockbox payment processing solution as part of an interconnected application landscape. Operational workstreams referenced Oracle SQL reporting for departmental needs and included creation and testing timelines for tax files with uploads to the IRS and a print vendor, indicating document output and archive touch points.
Governance and rollout activities were managed through coordinated project timelines, testing and finalization of configuration with internal departments and vendor representatives, and transfer of scheduled automation from testing to live databases. Ongoing operational governance included maintenance of processing batch sheets and jobs, and provision of backup support for daily nightly and monthly credit union processing.
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Banking and Financial Services | 2300 | $410M | United States | Jack Henry & Associates | Jack Henry Synergy | Document Management | 2023 | n/a |
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Banking and Financial Services | 445 | $67M | United States | Jack Henry & Associates | Jack Henry Synergy | Document Management | 2024 | n/a |
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Banking and Financial Services | 2917 | $763M | United States | Jack Henry & Associates | Jack Henry Synergy | Document Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating Jack Henry Synergy
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Jack Henry Synergy. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Jack Henry Synergy for Document Management include:
- Credit Union of Colorado, a United States based Banking and Financial Services organization with 197 Employees
- South Florida Educational Federal Credit Union, a United States based Banking and Financial Services company with 123 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Jack Henry Synergy Coverage
Jack Henry Synergy is a Document Management solution from Jack Henry & Associates.
Companies worldwide use Jack Henry Synergy, from small firms to large enterprises across 21+ industries.
Organizations such as Simmons Bank, First Premier Bank, Alpine Bank, MVB Bank and Bank of Stockton are recorded users of
Jack Henry Synergy for Document Management.
Companies using Jack Henry Synergy are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Jack Henry Synergy are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Jack Henry Synergy across Americas, EMEA, and APAC.
Companies using Jack Henry Synergy range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.
Customers of Jack Henry Synergy include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Jack Henry Synergy customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Document Management.