List of Jenzabar Retention Suite Customers
Harrisonburg, 22801, VA,
United States
Since 2010, our global team of researchers has been studying Jenzabar Retention Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Jenzabar Retention Suite for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Jenzabar Retention Suite for Customer Engagement include: United Tribes Technical College, a United States based Education organisation with 424 employees and revenues of $36.0 million, Brevard College Corporation, a United States based Education organisation with 180 employees and revenues of $20.0 million, Crown College, a United States based Education organisation with 120 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Jenzabar Retention Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brevard College Corporation | Education | 180 | $20M | United States | Jenzabar | Jenzabar Retention Suite | Customer Engagement | 2020 | n/a |
In 2020, Brevard College Corporation implemented Jenzabar Retention Suite, a Customer Engagement application to support institutional student retention efforts. Brevard College used Jenzabar Retention Suite's predictive modeling and communications capabilities to raise first-year student retention from 50% to 70% and to improve outreach to student-athletes during the COVID-19 period.
The implementation centered on predictive analytics and automated communications, leveraging Jenzabar Retention Suite predictive indicators to identify at-risk students and trigger targeted outreach workflows. Configuration included rule-based alerting and sequenced communication workflows to operationalize interventions, aligning with standard Customer Engagement functional terminology for early-alert and outreach orchestration.
Integrations inferred from the case details connected Jenzabar Retention Suite to the institution's student information system to ingest enrollment and academic signals, and to campus communications channels to deliver targeted messaging. Operational scope explicitly covered first-year cohorts and student-athlete populations, and functionally impacted student success, athletics, and enrollment management activities.
Governance and process changes were oriented toward cross-functional coordination, with retention workflows instrumented for ongoing tuning of predictive indicators and outreach cadences. Jenzabar Retention Suite was used by Brevard College Corporation to centralize risk detection and to standardize proactive engagement processes across student success stakeholders.
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Crown College | Education | 120 | $12M | United States | Jenzabar | Jenzabar Retention Suite | Customer Engagement | 2020 | n/a |
In 2020, Crown College implemented Jenzabar Retention Suite to streamline COVID-19 reporting and activate early-alert workflows. Jenzabar Retention Suite is a Customer Engagement application used to coordinate case reporting, notifications, and early intervention workflows across the campus. The deployment emphasized configuration of early-alert rules and communications templates to trigger targeted outreach when incidents or at-risk indicators were reported. Implementation focused on operationalizing case intake, notification routing, and tracking for follow up.
Integrations included linkage between Jenzabar Retention Suite and the college student information system to attribute records and push notifications, along with automated communications to students, faculty, and staff, inferred from described notification processes. Operational coverage spanned student services, academic advising, and campus health workflows to enable timely interventions and centralized reporting. Governance changes centered on standardized escalation rules, notification protocols, and role based access to retention case records to support campus-wide communications and intervention tracking. The configuration supported COVID-19 reporting and facilitated interventions and campus-wide communications to keep students, faculty, and staff informed.
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United Tribes Technical College | Education | 424 | $36M | United States | Jenzabar | Jenzabar Retention Suite | Customer Engagement | 2022 | n/a |
In 2022, United Tribes Technical College implemented Jenzabar Retention Suite to improve data-sharing across academic and student services departments and to better identify student persistence trends. The deployment used the Customer Engagement application Jenzabar Retention Suite to centralize retention analytics and early-alert workflows for first-time and continuing students.
Configuration emphasized retention analytics, predictive modeling, and case management capabilities common to Customer Engagement solutions, enabling automated identification of at-risk students and consolidated student records for intervention planning. The implementation standardized retention workflows and data definitions across advising, admissions, registrar, and student success teams to support coordinated interventions.
Operational integration connected Jenzabar Retention Suite to the institution's student information system and to campus analytics processes to enable predictive modeling and cross-departmental reporting. Aggregated data feeds supported persistence trend analysis and generated actionable alerts for frontline advisors and retention staff to drive case management activities.
Governance changes formalized cross-functional data-sharing protocols, alert routing, and intervention assignment workflows to operationalize the new retention processes. The college reported a 195 percent improvement in first-time retention and increased institutional capability to identify persistence trends and coordinate retention interventions.
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