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List of JHA PayCenter Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
American National Bank & Trust Banking and Financial Services 265 $100M United States Jack Henry & Associates JHA PayCenter Payment Processing 2016 n/a
In 2016, American National Bank & Trust implemented JHA PayCenter, a Payment Processing application from Jack Henry & Associates. The deployment was integrated with the Banno Digital Platform and enabled the bank to join the RTP network through its collaboration with Jack Henry, aligning payment rails with the bank's digital channel strategy. The implementation centered on real time payment flows and in‑app payment initiation, embedding JHA PayCenter within the Banno Digital Platform to present a seamless consumer payment experience. Functional capabilities emphasized Payment Processing workflows for real time clearing and confirmation, payment orchestration between digital banking and back‑office systems, and customer facing status updates within the mobile and online banking channels. Operational scope covered retail digital banking and front office channels, with impacts on consumer payments operations, product management, and marketing. Governance and process changes focused on operationalizing real time payment handling and incorporating RTP into the bank's digital roadmap, consistent with the bank’s stated objective to simplify operations and the customer experience as articulated by Carolyn Kiser. The bank positioned JHA PayCenter and the integrated RTP capability as a faster, integrated payment option inside its digital banking app, intended to simplify money movement for customers and support the bank’s goal of becoming the primary app customers use for financial needs.
Univest Bank Banking and Financial Services 973 $296M United States Jack Henry & Associates JHA PayCenter Payment Processing 2018 n/a
In 2018, Univest Bank implemented JHA PayCenter, a Payment Processing application from Jack Henry & Associates. JHA PayCenter was deployed to connect Univest to real time payment networks and to enable person to person payments as part of the bank's broader digital capability expansion. Implementation covered multiple digital capabilities alongside JHA PayCenter, including the Banno Digital Platform and JHA OpenAnywhere account opening. The Conversations feature was embedded in the digital channel to allow customers to connect with live, local representatives at their moment of need, and about 40 percent of Univest's customer support interactions are securely managed and resolved through Conversations. The architecture was positioned within Jack Henry's open infrastructure, leveraging Banno APIs to integrate additional vendors of the bank's choice and to orchestrate real time payment flows through JHA PayCenter. Operational scope included consumer-facing payments and digital account opening, with Univest reporting an increase in new consumer accounts of more than 10 percent annualized in the first five months after platform activation. Governance emphasis focused on preserving human connection within digital channels, using Conversations to restructure customer support workflows and routing to local representatives inside the digital experience. Jack Henry's open approach and APIs were a central part of the deployment, enabling Univest to combine Payment Processing via JHA PayCenter with account opening and customer engagement modules while maintaining secure, integrated operations.
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FAQ - APPS RUN THE WORLD JHA PayCenter Coverage

JHA PayCenter is a Payment Processing solution from Jack Henry & Associates.

Companies worldwide use JHA PayCenter, from small firms to large enterprises across 21+ industries.

Organizations such as Univest Bank and American National Bank & Trust are recorded users of JHA PayCenter for Payment Processing.

Companies using JHA PayCenter are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.

Companies using JHA PayCenter are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of JHA PayCenter across Americas, EMEA, and APAC.

Companies using JHA PayCenter range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 100%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of JHA PayCenter include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified JHA PayCenter customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Payment Processing.