List of JRNI Events Customers
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Since 2010, our global team of researchers has been studying JRNI Events customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased JRNI Events for Event Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using JRNI Events for Event Management include: Urban Outfitters, a United States based Retail organisation with 28000 employees and revenues of $5.15 billion, Room & Board, a United States based Retail organisation with 1100 employees and revenues of $450.0 million, TIMOCOM, a Germany based Transportation organisation with 650 employees and revenues of $97.0 million and many others.
Contact us if you need a completed and verified list of companies using JRNI Events, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The JRNI Events customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Room & Board | Retail | 1100 | $450M | United States | JRNI | JRNI Events | Event Management | 2020 | n/a | In 2020, Room & Board implemented JRNI Events as the booking system for Design Service appointments across 19 US showrooms and its call center, launching the initial rollout in February 2020. The deployment positioned JRNI Events within an Event Management context to centralize appointment scheduling and support retail, CRM, and sales workflows. Deployment covered showroom staff and call center agents, with configuration for in-person appointments and later virtual appointment options that ultimately outpaced in-store bookings. The JRNI Events implementation standardized appointment lifecycle management and booking workflows across all 19 US showrooms, aligning operational scope to retail/CRM/sales use cases and enabling centralized scheduling and virtual session orchestration. | |
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TIMOCOM | Transportation | 650 | $97M | Germany | JRNI | JRNI Events | Event Management | 2025 | n/a | In 2025 TIMOCOM implemented JRNI Events to digitize appointment scheduling and optimize trade-fair and event meetings, using the Event Management application to support CRM and marketing scheduling across its European operations. The deployment emphasized JRNI Events usage at trade fairs in Germany and extended configuration for broader European availability, with GDPR and European hosting explicitly documented as part of the implementation. The implementation configured standard Event Management capabilities, including centralized booking and calendar coordination, real-time availability management, customer-facing scheduling pages for event meetings, and contact capture workflows to support lead and contact handling. JRNI Events was tailored to manage trade-fair appointment slots and to streamline scheduling across multiple event touchpoints, aligning booking logic with TIMOCOMs customer availability requirements. Operationally the project targeted CRM and marketing process areas, embedding JRNI Events into existing CRM and marketing workflows to improve lead routing and contact follow up. The deployment scope started in Germany for trade-fair schedules and was provisioned for pan-European operations, maintaining data residency and GDPR-compliant controls through European hosting and privacy configuration. Governance changes focused on appointment booking policies, consent and data handling processes for event interactions, and centralized schedule administration to reduce manual coordination. The implementation explicitly aimed to improve customer availability and lead and contact handling, while preserving regulatory compliance in European event contexts. | |
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Urban Outfitters | Retail | 28000 | $5.2B | United States | JRNI | JRNI Events | Event Management | 2020 | n/a | In 2020, Urban Outfitters implemented JRNI Events, an Event Management application, to manage in-store, virtual, and email consultation bookings across dozens of US stores. The deployment targeted retail/CRM/sales processes for URBN brands Anthropologie and BHLDN during COVID-era reopening, aligning appointment intake and customer-facing scheduling flows. JRNI Events was configured to handle appointment scheduling, virtual consultation orchestration, email-driven booking workflows, and documented bridal and styling appointments. The implementation made use of JRNI Events booking and calendar management capabilities to coordinate staff availability, time-sloting, and customer touchpoints across store-level and virtual channels. Operational coverage included dozens of US retail locations for Anthropologie and BHLDN, generating thousands of virtual engagements and driving higher conversion rates during reopening. Governance and rollout emphasized centralized booking workflows for retail and CRM teams, with operational ownership placed on front-line store managers and virtual consultation coordinators. |
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