List of Kenect Friendemic Customers
Lehi, 84043, UT,
United States
Since 2010, our global team of researchers has been studying Kenect Friendemic customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kenect Friendemic for Social Media Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kenect Friendemic for Social Media Management include: Horne Kia, a United States based Automotive organisation with 1850 employees and revenues of $200.0 million, Toliver Chrysler Dodge Jeep Ram United States, a United States based Automotive organisation with 25 employees and revenues of $40.0 million, CIRCLE BMW, a United States based Retail organisation with 100 employees and revenues of $16.0 million and many others.
Contact us if you need a completed and verified list of companies using Kenect Friendemic, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Kenect Friendemic customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CIRCLE BMW | Retail | 100 | $16M | United States | Kenect | Kenect Friendemic | Social Media Management | 2022 | n/a |
In 2022 Circle BMW implemented Kenect Friendemic as a targeted Social Media Management application to centralize reputation and review workflows for the Eatontown, New Jersey dealership. The deployment emphasized reputation management and social monitoring to support CRM and marketing functions across the retail sales and service organization.
The implementation leveraged Friendemic Catalyst Reputation capabilities to automate review invitations that were triggered from the dealership DMS and to continuously monitor consumer feedback streams. Functional configuration included automated review solicitation, reputation monitoring, and campaign-aligned reporting to feed marketing and CRM activities.
Operationally the rollout focused on dealership level adoption with marketing and customer experience teams consuming review data for response and follow up. Outcomes reported include more than 8 percent of customers leaving reviews and achieving near perfect star ratings, which increased the dealership s online visibility on Google and DealerRater.
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Horne Kia | Automotive | 1850 | $200M | United States | Kenect | Kenect Friendemic | Social Media Management | 2021 | n/a |
In 2021, Horne Kia deployed Kenect Friendemic to support its Social Media Management efforts across its Gilbert and Mesa, Arizona dealerships. The implementation centered on Friendemic’s Reputation Accelerator and the strategic creation of separate Google Business Profiles for sales and service, implemented as part of the dealership marketing and CRM program to segment review solicitation and local search presence. The deployment's operational scope included marketing, CRM, sales and fixed operations teams, with configuration work focused on profile-level review routing and templated messaging for customer outreach.
Kenect Friendemic’s Reputation Accelerator module was used to automate review solicitation and reputation management workflows, while separate Google Business Profiles distinguished sales versus service customer touchpoints. Within three months the dealership added about 350 reviews, saw a full 1.0 star jump and recorded a 216% combined increase in review volume, outcomes that increased Google search exposure and drove new leads.
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Toliver Chrysler Dodge Jeep Ram United States | Automotive | 25 | $40M | United States | Kenect | Kenect Friendemic | Social Media Management | 2021 | n/a |
In 2021 Toliver Chrysler Dodge Jeep Ram implemented Kenect Friendemic as part of its Social Media Management capability, deploying Friendemic's Reputation Accelerator to operationalize review collection across dealership profiles. The implementation was positioned within the dealer's CRM and marketing workflows to centralize reputation activities and profile-level outreach.
The deployment configured Reputation Accelerator to segment customers by business function and to send targeted review invitations for sales, service, and parts profiles. Implementation workstreams focused on invitation templates, cadence control, and profile-specific targeting to increase review volume and visual content contributions.
Integrations were aligned with the dealer's CRM and Google Business Profile strategy to push review invitations and surface new reviews and photos on Google listings, improving local visibility for individual profiles. Operational scope covered sales, service, and parts departments at the Mineola, Texas dealership, with processes institutionalized across those functions for ongoing reputation management.
After implementation in 2021 the dealership reported rising star ratings, for example sales ratings increased from 4.2 to 4.9, along with rapid growth in photo views and review volume, outcomes that the dealer linked to improved local search visibility and lead generation. Kenect Friendemic was cited as the active Social Media Management application driving these reputation and local search outcomes.
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Buyer Intent: Companies Evaluating Kenect Friendemic
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