List of Keylane Plexus Digital Engagement Customers
Utrecht, 3584 BW,
Netherlands
Since 2010, our global team of researchers has been studying Keylane Plexus Digital Engagement customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Keylane Plexus Digital Engagement for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Keylane Plexus Digital Engagement for Customer Engagement include: A.S.R., a Netherlands based Insurance organisation with 4155 employees and revenues of $1.05 billion, Allianz Nederland Group, a Netherlands based Insurance organisation with 1200 employees and revenues of $759.0 million, Vidanova Curacao, a Curaçao based Insurance organisation with 10 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Keylane Plexus Digital Engagement, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Keylane Plexus Digital Engagement customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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A.S.R. | Insurance | 4155 | $1.1B | Netherlands | Keylane | Keylane Plexus Digital Engagement | Customer Engagement | 2022 | n/a | In 2022, A.S.R. deployed Keylane Plexus Digital Engagement to build a five-step customer journey toolkit for its life insurance customers. The initiative focused on Customer Engagement within the companys customer and CRM business function and targeted improved digital ease of use and more personalized policy information using Keylane Plexus Digital Engagement. The implementation configured a standardized five-step journey model and reusable journey templates to orchestrate customer communications and present personalized policy details. Keylane Plexus Digital Engagement was used to centralize policyholder-facing content and to enable self-service policy information, aligning configuration with customer engagement workflows and CRM operations. Deployment was executed in the Netherlands and scoped to A.S.R.s life insurance customer segment, with the rollout embedded in customer and CRM teams rather than back-office product development. Governance focused on standardizing message templates and journey ownership across customer service and policy administration to reduce fragmentation in customer communications. As described in Keylanes 2022 case study, the PDE deployment reduced administrative effort and call volumes while delivering clearer personalized information and increased policyholder control. These outcomes reflect the operational objective of shifting routine information delivery into controlled digital Customer Engagement processes. | |
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Allianz Nederland Group | Insurance | 1200 | $759M | Netherlands | Keylane | Keylane Plexus Digital Engagement | Customer Engagement | 2022 | n/a | In 2022, Allianz Nederland Group implemented Keylane Plexus Digital Engagement to deliver a feature-rich participant portal for Allianz Group Life in the Netherlands. The implementation targeted Customer Engagement and provided a participant customer portal and CRM style interface to give pension scheme participants 24/7 insight into their pensions and plan details. Keylane Plexus Digital Engagement was configured with real-time scenario tooling and online "what if" analysis capabilities to support participant self-service and activation workflows. Functional modules and capabilities implemented include the participant portal, scenario simulation engine, engagement and monitoring capabilities, and CRM-oriented interaction tracking to support customer service and participant communications. Operational scope centered on Allianz Group Life in the Netherlands and the pension participant population, with the platform enabling continuous access to pension scheme information and monitoring of participant activation. Governance and process emphasis moved toward participant engagement and monitoring, and according to Keylane's 2022 case material the deployment increased activation and enabled online real-time what if analysis for participants. | |
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Vidanova Curacao | Insurance | 10 | $25M | Curaçao | Keylane | Keylane Plexus Digital Engagement | Customer Engagement | 2020 | n/a | In 2020 Vidanova Curacao implemented Keylane Plexus Digital Engagement to deliver configurable customer journeys and a multi-device participant portal for its pension participants in the Caribbean. The deployment focused on Customer Engagement capabilities to increase participant self-service, improve participant insight and modernise engagement across the former Netherlands Antilles region, with the PDE upgrade announced in 2020 as the implementation milestone. Keylane Plexus Digital Engagement was configured to provide journey orchestration and a responsive participant portal, enabling pension participants to access account information and interactions across devices. The implementation emphasized configurable customer journeys, participant-facing workflows and self-service account management, aligning functional terminology common to Customer Engagement platforms such as onboarding flows, communication orchestration and portal-driven service access. Operational coverage centered on pension administration and participant services for Vidanova Curacao in the Caribbean, with rollout governance oriented around portal configuration rules and journey governance. Rollout sequencing targeted participant services and pension administration workflows to operationalize the stated goals of increased self-service and improved participant insight, while the PDE upgrade provided the formal versioning point for the modernization effort. |
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