List of Keyloop Service Hub Customers
Keyloop
Suite D2 Joseph’s Well, Hanover Walk,
Leeds, LS3 1AB,
United Kingdom
Leeds, LS3 1AB,
United Kingdom
n/a
Professional Services
561
$143M
Since 2010, our global team of researchers has been studying Keyloop Service Hub customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Keyloop Service Hub for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Keyloop Service Hub for Customer Support include: Motus, a South Africa based Automotive organisation with 17000 employees and revenues of $5.50 billion, TrustFord, a United Kingdom based Automotive organisation with 3000 employees and revenues of $750.0 million, Marriott Motor Group, a United Kingdom based Automotive organisation with 356 employees and revenues of $255.0 million, Allied Vehicles Group, a United Kingdom based Automotive organisation with 590 employees and revenues of $228.0 million, Busseys, a United Kingdom based Automotive organisation with 192 employees and revenues of $77.0 million and many others.
Contact us if you need a completed and verified list of companies using Keyloop Service Hub, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Keyloop Service Hub customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Allied Vehicles Group | Automotive | 590 | $228M | United Kingdom | Keyloop | Keyloop Service Hub | Customer Support | 2022 | n/a |
In 2022 Allied Vehicles Group implemented Keyloop Service Hub as its Customer Support application. The deployment was positioned to centralize customer support and aftersales case handling across the companys United Kingdom operations, aligning support intake and workshop-facing workflows under a single Customer Support platform.
Keyloop Service Hub was configured to provide structured case management, ticketing, knowledge base access, omnichannel customer communications, and automated workflow orchestration for service bookings and warranty and recall handling. The Keyloop Service Hub implementation emphasized workflow automation and escalation routing, with configurable SLA monitoring and role based access controls to support service desk and workshop user personas.
Operational scope targeted aftersales, service desks, and customer contact teams within the group, consolidating support process execution and standardizing service procedures. Governance focused on centralized support process definition, role based permissions for technicians and customer advisors, and staged rollout practices to align users to the new Customer Support workflows.
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Busseys | Automotive | 192 | $77M | United Kingdom | Keyloop | Keyloop Service Hub | Customer Support | 2024 | n/a |
In 2024, Busseys implemented Keyloop Service Hub to centralize service operations across its aftersales organization. Busseys is a family owned retailer group based in Norfolk representing Ford, BYD, INEOS, and Peugeot, and the deployment targeted improved coordination between the service desk and workshop.
The Keyloop Service Hub deployment focused on Customer Support capabilities, including ticket and case management, workshop job orchestration, appointment scheduling, and customer communications workflows. Configuration emphasized workflow automation and administrative task reduction through standardized templates and status driven handoffs between service desk and technicians.
Operational scope covered group aftersales teams, the central service desk, and onsite workshops, aligning day to day job management and frontline customer touch points. The implementation structured data flows and clarified process ownership so that service desk intake translates into workshop jobs with clearer status visibility and fewer manual handoffs.
Group Aftersales Director Mark Bond described how Keyloop Service Hub streamlined operations, saved hours of admin time, increased operational efficiency, and contributed to higher customer satisfaction and sales. Governance shifted toward standardized service workflows and role based accountability in the service and workshop teams during the rollout.
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Marriott Motor Group | Automotive | 356 | $255M | United Kingdom | Keyloop | Keyloop Service Hub | Customer Support | 2021 | n/a |
In 2021, Marriott Motor Group implemented Keyloop Service Hub to centralize Customer Support across its dealer service operations. The Keyloop Service Hub deployment focused on service and aftersales business functions, aligning customer case handling, appointment orchestration, and service communications under a single application.
Keyloop Service Hub was configured to support standard Customer Support capabilities including case management, appointment booking and scheduling, work order and job card orchestration, technician assignments, and service advisor communications. Configuration emphasized structured service workflows, SLA tracking for service appointments, and a centralized knowledge base to deliver consistent customer responses.
Operational scope covered Marriott Motor Group service and aftersales departments across its United Kingdom sites, with role based access for service advisors, workshop technicians, and service managers. The implementation prioritized embedding the Keyloop Service Hub into daily workshop processes and customer touchpoints, consolidating service records and diagnostics information within the application.
Governance included role and permission models, standardized case routing rules, and process documentation for service intake and workshop handoffs. Rollout was organized in staged phases with user configuration, advisor and technician training, and operational handover to service leadership to institutionalize the new Customer Support workflows.
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Motus | Automotive | 17000 | $5.5B | South Africa | Keyloop | Keyloop Service Hub | Customer Support | 2024 | n/a |
In 2024 Motus implemented Keyloop Service Hub to digitise aftersales and service workflows, addressing manual paper based processes that slowed service delivery. Motus implemented Keyloop Service Hub as a Customer Support application to centralise check in and technician workflow orchestration across its automotive retail operations in South Africa.
The implementation configured digital check in, technician job cards and end to end digital workflows that removed paper based job sheets and streamlined service advisor to technician handoffs. Keyloop Service Hub was configured to support technician task orchestration and service advisor interfaces, standardising job intake, diagnosis notes and completion sign offs.
Operational coverage focused on aftersales, workshop operations and customer service teams, aligning front line technicians with service advisors and customer touchpoints. The deployment delivered seamless integration across customer interaction touchpoints and workshop process flows, improving visibility between service desks and technicians and enabling more consistent service handling.
Governance and process redesign emphasised eliminating paper handoffs, instituting digital sign off and audit trails for service jobs, and driving adoption through targeted change management for technicians and advisors. The rollout produced a reported 40% increase in workshop efficiency, improved customer interactions through seamless integration, and an enhanced personalised customer experience.
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TrustFord | Automotive | 3000 | $750M | United Kingdom | Keyloop | Keyloop Service Hub | Customer Support | 2021 | n/a |
In 2021 TrustFord implemented Keyloop Service Hub to centralize Customer Support across its United Kingdom service and aftersales operations. The deployment positioned Keyloop Service Hub as the primary Customer Support application to unify case intake and service orchestration across the dealer network.
Configuration work focused on core Customer Support capabilities, including case and ticket management, appointment and service scheduling, workshop intake workflows, customer communications and a knowledge base for front line advisors. The implementation also incorporated SLA tracking and operational dashboards to support service planners and contact center agents.
The implementation was structured to align with dealer operational processes, emphasizing workshop job capture, service order orchestration and unified customer contact channels, enabling consolidated case routing and role based access across service departments. Where integrations were required the architecture was oriented around operational workflow alignment rather than introducing parallel tooling.
Governance instituted standardized service intake procedures, centralized case ownership and role based permissions for service advisors, contact center staff and workshop planners. Rollout used a phased approach across the United Kingdom dealer network with focused change management on process standardization and operational reporting.
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Buyer Intent: Companies Evaluating Keyloop Service Hub
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FAQ - APPS RUN THE WORLD Keyloop Service Hub Coverage
Keyloop Service Hub is a Customer Support solution from Keyloop.
Companies worldwide use Keyloop Service Hub, from small firms to large enterprises across 21+ industries.
Organizations such as Motus, TrustFord, Marriott Motor Group, Allied Vehicles Group and Busseys are recorded users of
Keyloop Service Hub for Customer Support.
Companies using Keyloop Service Hub are most concentrated in Automotive, with adoption spanning over 21 industries.
Companies using Keyloop Service Hub are most concentrated in South Africa and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Keyloop Service Hub across Americas, EMEA, and APAC.
Companies using Keyloop Service Hub range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 60%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 20%.
Customers of Keyloop Service Hub include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Keyloop Service Hub customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.