Motus
1 Van Buuren Road Corner Geldenhuis and Van Dort Streets,
Bedfordview, 2008,
South Africa
Bedfordview, 2008,
South Africa
27 10 493 4335
Automotive
Motus Technographics
Motus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Motus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17000 Motus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Motus has purchased the following applications: Keyloop DMS for Dealership Management in 2024, Microsoft 365 for Collaboration in 2020, Keyloop Service Hub for Customer Support in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Motus is running and its propensity to invest more and deepen its relationship with Keyloop , Microsoft , Hetzner or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Motus revenues, which have grown to $5.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Motus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Motus Tech Stack and Enterprise Applications
Motus ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Keyloop | Legacy | Keyloop DMS | Dealership Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 Motus implemented Keyloop DMS to digitize and standardize aftersales operations within its dealer network, targeting slow manual and paper based workflows that affected workshop throughput and customer experience. The deployment centered on Keyloop Service Hub as the primary functional component of Keyloop DMS to drive check in automation and technician task orchestration, aligning the Dealership Management platform with day to day service operations.
Keyloop Service Hub was configured to digitize service check ins and to introduce a digital workflow for technicians, eliminating paperwork and creating an electronic job lifecycle from intake to completion. Configuration work emphasized service intake, technician work assignment, and workshop job status tracking, leveraging standard Dealership Management capabilities for workshop workflow and job management.
Operational coverage focused on aftersales and workshop functions across Motus service locations, improving customer interactions through seamless integration of check in and service communication touch points. The implementation linked customer facing check in processes to technician workflows to create a continuous service path, improving the personalized customer experience associated with service visits.
Governance changes included formalizing digital service intake procedures and technician workflow handoffs to reduce paper handling and manual queueing. Outcomes reported include elimination of paperwork and a 40% increase in workshop efficiency, alongside improved customer interactions and a more consistent, personalized service experience as a result of the Keyloop DMS Service Hub implementation.
|
Motus Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Motus implemented Microsoft 365 to centralize Collaboration across the organization. Motus Microsoft 365 Collaboration supports corporate communications and productivity functions for the automotive group with approximately 17,000 employees.
The deployment emphasized core Collaboration capabilities typical of Microsoft 365, including email and calendaring, SharePoint content services, Teams for chat and meetings, and OneDrive file synchronization, consistent with standard collaboration workflows. Configuration work focused on user provisioning, mailbox and site configuration, and collaboration policy controls aligned with enterprise productivity use cases.
The Motus corporate website references Microsoft 365 components, indicating public facing usage of Microsoft 365 services in parallel with internal collaboration workloads. This public reference aligns the external web presence with the organizationwide Microsoft 365 tenant and suggests integrated content delivery or shared service branding across digital properties.
Operational coverage spans corporate communications, IT service management and business productivity workflows across the group, with governance expected to follow Microsoft 365 administrative patterns such as tenant administration, role based access control and policy driven compliance settings. Microsoft 365 is positioned as the central Collaboration platform supporting cross functional collaboration and document management within Motus.
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Motus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Keyloop | Legacy | Keyloop Service Hub | Customer Support | CRM | n/a | 2024 | 2024 |
In 2024 Motus implemented Keyloop Service Hub to digitise aftersales and service workflows, addressing manual paper based processes that slowed service delivery. Motus implemented Keyloop Service Hub as a Customer Support application to centralise check in and technician workflow orchestration across its automotive retail operations in South Africa.
The implementation configured digital check in, technician job cards and end to end digital workflows that removed paper based job sheets and streamlined service advisor to technician handoffs. Keyloop Service Hub was configured to support technician task orchestration and service advisor interfaces, standardising job intake, diagnosis notes and completion sign offs.
Operational coverage focused on aftersales, workshop operations and customer service teams, aligning front line technicians with service advisors and customer touchpoints. The deployment delivered seamless integration across customer interaction touchpoints and workshop process flows, improving visibility between service desks and technicians and enabling more consistent service handling.
Governance and process redesign emphasised eliminating paper handoffs, instituting digital sign off and audit trails for service jobs, and driving adoption through targeted change management for technicians and advisors. The rollout produced a reported 40% increase in workshop efficiency, improved customer interactions through seamless integration, and an enhanced personalised customer experience.
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Motus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Motus
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Motus Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Motus IT executives and key decision makers. This section highlights Motus's latest recorded technology evaluations, including Paymenow for Earned Wage Access on 2026-03-19, Microsoft Dynamics 365 for Finance and Operations for ERP Financial on 2025-10-17, and TeamViewer for Remote Monitoring and Management on 2025-03-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Motus digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-19 | Motus | Evaluated | Paymenow | Paymenow | Earned Wage Access | HCM |
| 2025-10-17 | Motus | Evaluated | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP |
| 2025-03-05 | Motus | Evaluated | TeamViewer | TeamViewer | Remote Monitoring and Management | ITSM |
FAQ - APPS RUN THE WORLD Motus Technographics
Motus is a Automotive organization based in South Africa,
with around 17000 employees and annual revenues of $5.50 billion.
Motus operates a diverse technology stack with applications such as
Keyloop DMS, Microsoft 365 and Keyloop Service Hub,
covering areas like Dealership Management, Collaboration and Customer Support.
Motus has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Keyloop and Microsoft.
Motus recently adopted applications including
Keyloop DMS in 2024, Keyloop Service Hub in 2024 and Microsoft Azure Cloud Services in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Motus’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Motus’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Motus technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.