Bedfordview, 2008,
South Africa
Motus Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Motus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17000 Motus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Motus has purchased the following applications: Keyloop DMS for Dealership Management in 2024, Microsoft 365 for Collaboration in 2020, Keyloop Service Hub for Customer Support in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Motus is running and its propensity to invest more and deepen its relationship with Keyloop , Microsoft , Hetzner or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Motus revenues, which have grown to $5.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Motus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Keyloop | Legacy | Keyloop DMS | Dealership Management | ERP Services and Operations | n/a | 2024 | 2024 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Keyloop | Legacy | Keyloop Service Hub | Customer Support | CRM | n/a | 2024 | 2024 |
In 2024 Motus implemented Keyloop Service Hub to digitise aftersales and service workflows, addressing manual paper based processes that slowed service delivery. Motus implemented Keyloop Service Hub as a Customer Support application to centralise check in and technician workflow orchestration across its automotive retail operations in South Africa.
The implementation configured digital check in, technician job cards and end to end digital workflows that removed paper based job sheets and streamlined service advisor to technician handoffs. Keyloop Service Hub was configured to support technician task orchestration and service advisor interfaces, standardising job intake, diagnosis notes and completion sign offs.
Operational coverage focused on aftersales, workshop operations and customer service teams, aligning front line technicians with service advisors and customer touchpoints. The deployment delivered seamless integration across customer interaction touchpoints and workshop process flows, improving visibility between service desks and technicians and enabling more consistent service handling.
Governance and process redesign emphasised eliminating paper handoffs, instituting digital sign off and audit trails for service jobs, and driving adoption through targeted change management for technicians and advisors. The rollout produced a reported 40% increase in workshop efficiency, improved customer interactions through seamless integration, and an enhanced personalised customer experience.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||